I first heard of Marshall Dry Goods many years ago when my wife got her first torpedo of fabric…read morethat she called batting. I thought no more about it than she would me getting something from Rural King. So time passes, I retire, we move to a sleepy little town south of Springfield, IL. We settle in, we make friends, we host a holiday party. In June she announces that she is going to make a pilgrimage (my words) to Batesville, AR. We arrived the evening before the shopping event so she could make a quick run through. In my Army days we called that a leader's recon. So I got a chance to spend about 20 minutes looking around a giant warehouse full of fabric. I can see why they are successful, I can see why they are a resource worth the trip. Of course my favorite part was the savings she expressed she earned by buying a SUV cargo bed of stuff and claimed to be under her self-imposed budget. As a total aside, I had an even bigger place in my head before going inside. It is about the size of a typical Target (130K Sq.ft). It reminds me of taking my kids to see the Liberty Bell, it was much bigger in my head than it actually is. There is plenty of parking, a good assortment of reasonable hotels, and some decent food options. She had originally anticipated needing the whole day. Actually, she came back to our hotel by 1330.

I ordered 3 yards 108" MDG Marble Tonal in burgandy. The quality of the fabric was poor in my…read moreopion. I washed it before quilting and it bled badly. The fabric was rough feeling after washing. Then there was a long area of fading across the length of the fabric. I will not be buying again.

Tired of being disappointed when ordering flowers over the internet, I was determined to find a…read morelocal florist. Brenda's Flowers & Gifts has earned my business. I called to order flowers for my aging mother for Mother's Day, selected an arrangement from their website, discussed the flowers with the designer on the phone when ordering, and received a picture of the flowers today from my sister. BEAUTIFUL and STUNNING! My 86 year old mother is thrilled. My sister remarked, "We can all feel confident ordering from Brenda's in the future." I agree 100%. I upgraded to the "Better" selection and feel I received a good value for money spent. Thank you Brenda's Flower's and Gifts!

The flowers were beautiful, customer service was very helpful and kind.He assured me the flowers…read morewould be delivered on time. The arrangement looked just like the picture on the webpage. Very affordable. I will be recommending this business to others. The website was easy to navigate.

The best place to buy gifts for my girlfriend, she always loves them. Always friendly staff!read more

Need flowers for relatives funeral. Staff not helpful could not provide examples of arrangements…read more Extremely rude Will not use again

A wonderful "small town" flower shop. They may not be able to do everything but go out of their way…read moreto accommodate their customers.

Amazing shop with incredible staff and product! Was surprised by the size and selection. My…read morechildren all loved looking around and we ended up with several packs and some good pulls.

Always helpful, great customer service, they go out of their way to help, I can ask them anything…read moreand they don't make me feel stupid for asking, very knowledgeable, decent selection, comparable prices to Home Depot. I always try to stop there and give them my business before going to HD. I highly recommend!!!

An excellent alternative to the abysmally bad Home Depot in the area. There are actual people here…read morewho know what the hell they are doing and WANT to help you. They also stock basic essentials such as a wide variety of washers, wingnuts, and screws that the nearby HD is out of. While their power tool section leaves a lot to be desired, they do carry some basic DeWalt and Milwaukee drivers and drills. Their hardware section is the standout- this isn't a hobbyist place like the HD down the road, this is a place real builders and makers could come and get all the fasteners they need (and they'll be in stock!!!). Plus, this is a local place not some corporate behemoth. The times I've been here I've always found worthwhile help. Unlike my experiences at the HD where employees spend more time checking their Facebook than checking on you. If you're a real carpenter or construction person, skip the HD and head to Stubb's.

2 Chicks Florist always creates a beautiful arrangement whether for a funeral service or a…read morebirthday. They go above and beyond to fill my orders as requested!

With sadness I have to say that I had a frustrating experience with The Dulcimer Shoppe, the maker…read moreof McSpadden dulcimers. It was the first time that I dealt with this company. I ordered a Ginger short scale dulcimer, and the instrument that was shipped to me had two nicks-dings on the top. Ok, just cosmetic, but it bugged me. I wrote to The Dulcimer Shoppe and added photos. The owner answered that when they check an instrument before shipping they "do not use a magnifying glass"... which I think it is not the right attitude towards a customer who has a problem. He also said that he offered to fix the dulcimer, or that I was free to return the instrument, as long as I was going to pay for the shipping cost... Again, I am not sure this was right because I was not returning a perfect instrument just because I changed my mind, but I was returning an instrument with a cosmetic issue. Anyway, before deciding to return the instrument, I asked the shipping department how much they were going to deduct from my refund because of shipping costs. The answer was: $25.81. So I shipped it back. Today I received the refund, and they deducted $84.25 from it, for shipping expenses... that is more than 3 times than what I was told. I wrote to them asking to explain. Response: " Sorry for the misunderstanding. When I replied to you I was focused on the return shipping and not the previous one. Due to the fact that you are returning and not exchanging, our policy is that the customer pays for the shipping both ways. If you had elected to exchange or have it repaired, we would not have charged you the shipping". I would have much appreciated if they had given me this detailed info upfront, which they didn't. If I knew that I was going to lose 85 dollars, I could have chosen a different option, as having the dulcimer fixed or having it replaced. I am sad to see that they didn't do any effort to put themselves on the customer's side and understand my frustration. It looks like, for the Dulcimer Shoppe, a few dollars are more important than losing a customer for life. I am sure that there are many customers who have been very satisfied with their experience with The Dulcimer Shoppe and McSpadden dulcimers, this is one of the reason why I decided to go with a McSpadden. But in my case, unfortunately, It looks that I had bad luck. My frustration is not that I received an instrument with a cosmetic issue (it happens). It is the way I have been treated when I tried to resolve the issue. Confusing information about the amount of refund that led me to believe that the return would have cost me just 25 dollars, when instead I discovered a return policy that establishes that even if a customer receives a defective instrument, he has to pay both shipping charges if he wants to return it. Something that I have never seen applied by any other reputable maker. And something that it is not mentioned on The Dulcimer Shoppe web site...

Any musician, of any kind, must stop! Hand-crafted goodness! Mountain and Hammer Dulcimers made…read morehere. Walked in the door, within a minute a woman asked, "Do you play?" And when my husband said no, she said, "Then take one down and try it." Who says that about their hand-crafted babies?! My husband was in Ozark-music heaven! Everything about the Shoppe made him feel warm and fuzzy inside, like if grandma's chocolate chip cookies were a place. And even for a non-musician like myself, you'll appreciate what happens here. Their workshop is a separate room in the back, but with giant windows so you see the magic being made. Impressive through and through!