Most know I travel coast to coast, and when needed I normally do my laundry at the truck stops I…read morevisit. There were none where I am waiting this weekend but found this one on Yelp. Older building, but very clean, well maintained, well stocked, and very reasonable on the prices. Should I pick up near here again, I will be back.

It's clean. The machines work well. The staff is nice. The beds are in good working order. Happy…read moreto return if I'm ever in Ashland, OH

Home town cleaners!! Fast, and very inexpensive. Look for coupons.read more

Swan Cleaners in Mansfield, Ohio completely RUINED MY WEDDING DRESS that was passed down to me from…read moreprevious generations!! It is unfortunate for me to have to write this review, but the truth about this place must be told. I took my wedding dress to Swan Cleaners because I wanted to support local business, and the price was right. My dress was clean and altered; the last step was just to have it pressed and ready for the big day. I took it in and picked it up just days before my wedding. I never thought to take it out of the bag until the morning of the wedding because I didn't want to risk getting wrinkles. I was absolutely horrified when I went to put it on just less than an hour before the ceremony was to begin, and I noticed several large burn marks down the front of the dress. I was so heartbroken; the emotions I experienced during that hour before are so real to me even today. It's every brides nightmare. I ended up having no other choice but to go through my entire wedding day with a ruined dress because of this cleaning company. After the wedding, I decided to email the manager and owner, Jeff Kent, with a calm, thought out email explaining the situation and my terrible experience on the wedding day. This was on 5/30/2013. At this point, I was just looking for an apology and was hoping Jeff would offer a full refund as the least he could do for ruining my dress. I heard nothing back, so a little less than a week later, on 6/3/2013, I wrote another email, this one more heated, demanding a refund for ruining my wedding dress, a huge apology, and with a threat that if I didn't hear from him, I would be writing the reviews his business deserved. Today, I have reached my max level of patience. It is July, and I have still not heard from Jeff, so here is the review that I promised. I am extremely upset and have spent hundreds of dollars trying to restore and repair my special, special wedding dress. BEWARE of this company. They need to be shut down for their poor business tactics and unfairness in treating customers as they have. I want to write this review, so you will not make the same mistake I did. Please be careful and NEVER EVEN STEP FOOT IN THIS PLACE. I sure wish I could go back in time and do the same for myself...."

Chem-Dry of Mansfield always makes my carpets look new after my cleaning. Plus, they also make my…read moresofa and couch look great! Highly recommend them over the others. Less water used, plus dries in 1-2 hours instead of 1-2 days like the others! Thank you Chem-Dry!!!

quoted $150-$170 for 3 room & 14 steps however it came to $375.00 Not impressed with the…read morecleaning, same stains now as before they cleaned, only worse because the carpet is soaked!! Said it would take 1-2 hours, after a week still damp.

Too bad they aren't open anymore. The owner, Julie, was extremely nice and helped me work the…read moremachines

Over half of the machines are broken. They do not keep up on them at all!! Change machine has a 3…read moreminute delayer in it. So you put like $2 in it and then you have to wait 3 minutes before you can get more quarters such a pain. Dirty bathroom. Unfriendly staff for the most part. Has a couple vending machines Hilltop by Ashland Rd is slightly better. Glad I live in Sandusky now they have an awesome laundromat...Maytag.

Good price. Good workers. Good results. I've hired them three tubes already and am very happy to be…read morea repeat customer.

Great customer service. Very professional. I used them a few years ago when I bought my house. It…read morehad some pretty bad stains from the sellers moving out. We had them out then and we were really excited about how well everything turned out. Recently we had them out because, well, new dogs and crazy weather, we trashed our carpets recently. I called around to find out who we used when we moved in. Fortunately, I found them again, they had all my info. And again they did an amazing job. Great experience. Highly recommended. Update - I had spilled an entire bottle of red NyQuil and it looked great when they left, but I later learned that carpet dries from the bottom up. So, it came back after a few days. I called them back and absolutely no hassle, they came back and fixed it. It looks great. However, don't spill NyQuil on carpets.

While the workers were very nice my experience has been less than pleasant…read more I had a flood in my basement 12/29/19. We tore out the wet carpet and did the water clean up ourselves. Once insurance confirmed coverage I contacted Servpro. The project manager came out on 1/9/20 to assess what needed done. At that time I was told there was very high humidity and they would need to get dehumidifiers in to help dry it out. I had tile flooring which was lifting from the water. They sent it off fo analysis. I never heard from them for a few weeks until that was back and confirmed it was asbestos. Meanwhile, the high humidity damaged the electronics of my furnace requiring a new furnace. This had to be done before Servpro could do their repairs as I randomly had heat and the temperature outside was in the teens...still no dehumidifiers were brought in. They were finally able to begin on 2/11/20...44 days since the flood. They scrubbed floors and put dehumidifiers and air handlers in for less than a day. They finished the removal of the tile 2/14/2020. I heard the project manager come about an hour before they finished telling them the things that still needed cleaned and it would take a few more hours yet. They left an hour later, I left for work. When I went down the next day to hook my internet cable back up that they had unplugged I found filthy cables all wrapped up. They were so careful to seal the basement off due to asbestos but then left these with who knows what on them. The wooden wall and wooden bar were filthy a couple feet from the floor up from the splashing of whatever they used on the floor. There was a dirty film on my utility side floor that they had "cleaned". I had a brand new ringer bucket ruined by black stuff splashed all over the outside. They removed the heavy wooden door separating the sides and not only lost the pins but I had to go purchase new ones and hang the door back up myself. The first time I went to do laundry they had unhooked the dryer vent from the wall when they put my dryer back and lint blew all over. I had to move the washer and dryer to hook it back up. While doing this and reaching for the metal tape on the shelf above a table a carpeted 2"x12" fell on my foot. It had been leaning on a barstool at the far end of the basement but when they moved things around they put it on the edge of a table. I didn't even know it was there until it fell as I didn't put it there. I incurred in upwards of $1200 in medical bills. I called the project manager back out. He had a crew come back to finish cleaning (March 5-it took a couple phone calls). I showed him where the 2"x12" had been placed and was told to turn in my medical bills. Here it is May 6 and I am still fighting with them over paying the medical bills. I have a balance insurance didn't pay due to "overlap" but it is less than the medical bills. The slogan on the commercials and the back of the trucks "Like it never even happened"...it is 4 months later and I still very much know it happened. ** added to respond to the comment left by Albert Atkins... You are correct about the survey. At the time of "completion" it was already 2:20pm and I needed to be leaving for work in less than 20 minutes. I had not yet been down to the basement to find everything I did. They basically showed me quickly the floor where the tile had been taken up. I overheard the project manager (I was still upstairs) telling them less than an hour before that that they would need several more hours to finish cleaning up...the wooden wall, the bar, the stairs etc. I assumed they would be calling at the beginning of the week to schedule to come back since they didn't have much time after he left. It wasn't until the weekend that I had a chance to go down and plug my internet back in and then started finding things. It wasn't until Tuesday that I did laundry for the first time and discovered the dryer vent was not attached after they had moved it. I made a call and the project manager came back out. I showed him all of these things. I told him and showed him the 2"x12" that fell on my foot when I had to move the washer and dryer back out. He saw my foot and knew I had been to Urgent Care and had an appointmentthe next day at an orthopedic. He is the one that told me to turn my medical bills in. He was to send a crew that Thursday or Friday-that did not happen. I called again and finally got a day scheduled for them to come finish cleaning. I emailed the project manager a couple times and never heard back. He was to find where the lost door pins went. The crew that did the asbestos tile floor also left their respirator on a filing cabinet in my garage. If they were wearing hazmat suits and sealing things off this should not have ever been. It is very disappointing to know that you have people complete a survey before they even have time to make sure things are right. I still have yet to even receive any copies of the paperwork of what was done.

Our basement flooded and Joe at SERVPRO was so easy to work with. He and his staff are highly…read moreethical and and so friendly, professional an courteous! I would recommend them to anyone needed water mitigation services. They were also speedy and always came out when they said they would. I can't say enough good things about this company!!

For the second year in a row, Todd from Eco Care delivered outstanding service in his typical…read moreprofessional manner leaving us impressed with his knowledge, skill, and excellent results. Todd goes the extra mile to ensure that you will receive the best, and that your carpets will look fantastic. Need carpeting cleaned? You will find no better result or value than Eco Care.

Todd from Eco Care is the best carpet cleaner in Mansfield and surrounding area. He is very…read moreprofessional and dedicated to customer service and works hard to get the carpets as clean as possible. I have had him clean my home and business both with excellent results. Todd goes above and beyond to get your carpets clean and explains the process while answering any questions you may have. He is very helpful, trustworthy and hard working. I would recommend Todd from Eco Care all day long.

My son has used this cleaners for years, with great satisfaction. Becaue of his recommendation, I…read moreused them for the first time, and was so very pleased with their willingness to do a special job for me. The gentleman was courteous, explained what he could offer, and performed the job with great skill and diligence. I was pleased.

A bit on the more expensive side but overall good service and good quality. The staff os friendly…read moreand always willing to help.