I was on the lookout for a new eyebrow waxing studio and a Coworker recommended them. First off ,…read morethe ambiance of the place is beautiful!! My waxer Valerie did amazing! She was very sweet and my eyebrows haven't been this perfect in YEARS. This is now becoming my go to eyebrow waxing studio and I'll recommend them to everyone I know!

Needed my eyebrows waxed urgently so I called ahead to Envy. Faith took great care of me and my…read moreeyebrows look great! Knocked off a star just because they didn't have the wax on, so had to wait for it to heat up. It was a 10:30 am appointment, so could've been turned on. Still, would recommend. 10$ for an eyebrow wax that looks great? Can't be beat!

Throughout the entire styling process i had to ask the stylist to make much needed corrections and…read moreadjustments to my updo. And in the end, I left with an overpriced rats nest bun and a sideways poof. I would not recommend this salon for any up dos, and honestly would have appreciated one of the many staff members to intervene or at least give advice. In a room this small, it was clear for the other sylists to realize the lady was having issues.With one look they knew I was leaving less than satisfied, and not one person tried to rectify the situation.

I'm a bit of a nail salon snob, yes I can admit these things. I want a lot of attention,…read moreimmaculately clean equipment, a beverage, massage chairs that work, and flip flops that I can take with me. English speaking pedicurist optional. Music preferred over blaring TV. Nail City has three options for pedicure: Regular, Mandarin Honey, and Deluxe priced at $24, $30, $35 respectively. I opted for Mandarin Honey because of the leg massage and a regular manicure for $12. They have four pedicure chairs each separated by a thin curtain for privacy. Nice touch! Each chair has a sign to let patrons know the foot bath was clean and sanitized. Another layer of customer service! Plus, I walked in with a skirt on, she was kind enough to provide me a towel for modesty purposes. Again, great service. Oh and an air purifier was running which ensured no acrylic smells hung in the air. The foot bath was waiting for me post ladies room visit. Nice and hot. No scent that I could detect but that isn't a deal breaker. Pedicurist set the massage chair to do dome crazy hydraulic massage of my back, upper thighs and glutes. Very odd but I'm not complaining. Though I didn't share conversation with my tech, she did a great job conversing with a life insurance agent through Language Line in Vietnenese about her green card and all the other questions necessary to obtain insurance. All if this happened over the phone while working on my feet. Must have been "important"? I suspect if she wasn't pre-occupied I would have received 100% attention. Phone call lasted 50 minutes. The manicure stations are dated, seats are old and visibly worn and I question the sanitizing methods of the tools used for the manicure. They were pulled from the drawer, not from a sanitized sleeve and when finished they were rinsed off at the sink and then dried. I asked for my nails to be buffed shined because I don't use color. Didn't happen. I'm glad I came in because my nails were atrocious, but it wasn't the experience I had hoped for...a true pampering which requires full attention which didn't happen.

The worst powder dip nail job I've ever had! Needed a French dip powder removed from my long…read morenatural nails. Just needed a place to color dip nails while I waited for a friend to take his sister to a doctor in the area. The woman that did my nails did not completely remove the coating from the previous nail job, didn't ask if I needed clipped or filed down, had the base powder out but never used it! Not even for extra coating on the ends for added protection to avoid end cracking or breakage (the place where most breakage occurs), she put three coats of color dip in a row on one nail then moved to next nail. Then, started filing shape and proceeded to file the colored sides and colored tip off the nails! Unevenly filed on the ends as well. Added two coats of clear and into the nail hardened. There is no way this slap dash nail job would protect my nails! I pointed out my concern and the color she had just added was then filed off. She disagreed and said I could return in two weeks if I didn't like it. I basically had two coats of clear lacquer for nail protection for $45! Complete waste of my money. The worst nail ever!!!

I started going to Sera to get my nails done the day after their grand opening and she haven't…read moredisappointed me not once, there is a clean and friendly environment, she is very prompt and you don't have long waits.