if I could give a lower rating for one certain gentleman I would put zero I have never had the rudeness and the disrespectful service that I had tonight...
I am a recurring customer that comes two to three times a week and spend approximately $20 each time and have been coming there now for approximately a year straight I am now searching on the internet for another liquor store due to the fact that 10:03 p.m. on Monday September 5th there was a heavier set gentleman with charcoal / gray and white hair that does not normally work evenings but on rare occasions that was so disrespectful and rude to me.... I am sure you have recording devices in audio every time you registers and where you do your sales pretty sure that's required by West Virginia state code and law and statues, mind you I did attend schooling to be a paralegal so I know for certain that there is record of every cell my card was transaction between the time of 10:00 p.m. and 10:02 p.m. and I also understand the fact that a business states when their hours are closed.
due to the fact that on multiple occasions throughout the year I have called the business number because I also work an 8-hour shift and it's also late at night before I can make it to the business, but I have enough respect to call and say I will be showing up at 1 minute till or right on time or 2 minutes till etc..... gentleman proceeded to tell me right when my cell phone turned 1001 why I'm sitting outside the door through the drive-thru, that they were closed and he didn't care I should have got there sooner, I proceeded to say I am a reoccurring customer and I tried to call to be respectful cuz I know everybody wants to go home.... due to the fact that the individual did not understand that I only have Wi-Fi calling at the moment due to a situation with my cell phone provider that I tried to call to inform them I would be there and his remark was yeah you called 15 fucking times exact words I will repeat it again he said you called 15 fucking times and I said yes sir but my wife I was cutting out I was trying to be respect what to let you guys know I'd be the right at 10:00.
he said this is the only time I'm doing this for you and I don't give a fuck what the occasion is next
time .... I've never had such a rudeness or customer support for any type of help from a business other than that as a reaction customer rather than classical acres and I feel like should be recommended for his actions in this will also be posted on Facebook all type of social media as well so you report to the better Business bureau and to the county clerk..... also regarding the state of West Virginia business complaint, an individual that works with customers that is supposed to be respectful and contribute to the business by means of hospitality and customer treatment the individual I'm referring to once again was on camera above the registers of the drive-thru between 10:00 p.m. and 10:02 p.m. and I can provide the transaction and every business I'm sure is required to show proof of the transaction I just want to repeat that because I will and force this as far as I can because I had never been that really treated by anybody at that business I love every employee that works there they've always treated me with respect but that individual does not need to be at your business and I will follow through with it as long as I have to.. thank you very much my name is Coy goff read more