I just used Molly Maids for the first time for my rental home. I wasn't able to show them the…read morehouse but they were able to go into the home and make it shine. The guests said it was beautiful. I look forward to continuing to work with this company. Marty P.

I started with Molly Maid in Stuart in November 2025 with a deep clean and to continue with service…read morebi weekly. Thursdays at 11 am and wanted to keep team 7 , Marisa and Pricilla, as our only cleaners. They said of course, no problem. However, the next visit was a different team so i had to explain to them what i needed done. I called Crystal and said please send team 7 from now on or cancel. She agreed and said OK. The next time was great with team 7. A couple weeks later Crystal informed me there was a scheduling change to the next visit and they changed my std Thursday morning at 11 to another day and time which didn't fit my schedule. Yesterday, March 2, 2026 Rachel called to say there is another scheduled change and they can't come this Thursday unless they send a different team. Her reasoning is because since I switched to once a month they can't guarantee what team comes (there are only two of us so bi weekly was overkill at $170 for a 1 hour cleaning visit). I was already on the books FOR A MONTH for team 7! And what difference does it make how often my service is? You can't just shuffle people around like that. So 3 of the 5 visits were adjusted to fit them not me. We have schedules too that we work around to fit them in. I'm so mad at them, I canceled my service and will go elsewhere. Think twice before you hire them. Not a way to run a business.

I got my first REGULAR cleaning from Maria and her crew! They came in like a "summer storm" and…read morecleaned my home from top to bottom in record time! My home is squeaky clean and smells amazing! The little finishing touches made me smile (see photos)! I asked her to come back every month and I am already booked for the next two months. Hoping to get her DEEP cleaning services a couple times a year as well! She and her crew are consummate professionals, very friendly and most of all extremely efficient and thorough! I am so excited to finally have a cleaning service to help me clean my tiled bathrooms! Just look at the pictures and you will be thrilled to hire her too ! She is the absolute best and I look forward to a long term relationship with her. A woman owned small business that does exactly what she says, and ensures her prices are competitive! Thank you Maria for helping me when I needed it the most. You have taken so much stress off my plate and worth every penny!!

This is how my house looked after I paid them $400 to do a deep clean on my house. The owner argued…read moremy house was "to dirty" which confused me because I thought that's what there company does? I thought I was paying them for a deep clean. So just make sure your house is already cleaned before hiring them! I also communicated with her on how u satisfied I was.

I can't, in good conscience, leave anything higher than one star. I booked two cleaners for three…read morehours. They arrived on time, but after three hours, only two bathrooms and part of another room had been cleaned. Did not make the bed, as asked. The kitchen, living areas, and floors had not been touched. I contacted the owner, and he agreed to give them an additional hour. Thirty minutes into that extra time, they were both still cleaning the same bathroom. I texted the owner again to let him know they still hadn't started the remaining rooms and sent a video showing one of the cleaners on her phone, taking pictures (not selfies) of my bedroom and my belongings while the vacuum was running and she was texting someone. I was granted another extra hour, but the same cleaner who had been taking pictures then spent about 30 minutes pushing the vacuum back and forth in the same spot, mostly just staring into space, which was captured on my security cameras. The owner granted yet another hour. At that point, they rushed through the kitchen, living areas, and floors, then asked me to leave a Google review. After they finished, my child walked into the house and asked why it smelled like a wet dog. We don't have a dog. Their mops were clearly dirty, and nothing smelled fresh or clean. The only cleaner I noticed was the window cleaner, because I was standing right next to her when she used it. Overall, the experience was very disappointing.

I love this company cleaning service, fair price, and cleaning was definitely top notch.read more

Our house is going up for sale and we wanted a thorough "Moving Out" cleaning. Everything needed…read moreto sparkle and look as new and shiny as possible. A Rep came by to take a look at the house and then submitted a very reasonable estimate and we set an appointment. Kelly and her team came in and they were a cleaning tornado. Nothing was missed, appliances look like new (oven, fridges, stove tops) lighting fixtures sparkle, The shower looked better then when it was brand new (3 years ago) Cabinets in kitchen and bathrooms cleaned inside and out. The house has never looked better. I wish I had called FIVE STARS sooner and enjoyed living with the results myself. Thank you Kelly, you and your team are awesome.

I first hired Kelly and her crew to clean my house in September 2022. After requesting a date and…read morehaving it confirmed, she came back later and said that date was no longer available. Luckily, I was able to be flexible and work with her new schedule. It wasn't convenient, but I was desperate. I paid 3 people each what equates to $40/hr for a "deep clean." It needed some extra attention, but was not in bad shape. It felt pretty expensive, but they did a good job. Skip to December 2022, when I contact Kelly to hire her crew again. I request any time before Christmas and am told "maybe the 15th." I said I need to know for sure. She said, okay.. 15th and I'll tell you the time two days before. I said no, that doesn't work as I have other things to schedule and need a smaller window. She said she'd probably be able to be here sometime between noon and four. I asked if we could narrow the window to 12-2 and she said she hasn't planned that far in advance. (Mind you, today is the 7th and we're talking about service on the 15th.) I said I could wait a couple of days for her to create a schedule, but not a week. And she said we should just cancel. Clearly, Kelly has no interest in working for her clients. She makes you feel like you need to win her approval in order to be lucky enough to overpay her for her poorly-managed services. Kelly Sato Miranda: do better. *Responding: I was willing to forgive your scheduling problems once, that's why I attempted to hire you again. But no, not even the worst box store could get away with a "maybe" delivery date and a "sometime" delivery time. If you want to be the best, treat your clients like you would want to be treated. If you want to be compared to Comcast customer service, well.. then you still need to improve!

My last cleaning 3 days ago was a waste of time and money. It's always been 2 ladies. This time…read morethey sent 1. And she didn't even speak English. I paid her and I had to redo the bathrooms. The kitchen counters. And the upstairs closet was broken off the track. What normally takes 2 people 3-3 1/2 hours took her 2 1/2 hours. I had to wait a few days before leaving the review because I'm still mad.

Been using this company for 3 years. Very honest and reliable. I honestly don't want to…read morerecommend too much because i don't wanna lose out on being available for me! Lol. Great job cleaning and very efficient on time.