Excellent work. Mike was responsive, on time and thorough. Completed all work exactly as…read morerequested. Would highly recommend.

Mike (who changed his name to John) is nothing but a scam artist…read more Shows up with a BMW convertible with a chainsaw and a rope and two punk kids to help, and knows absolutely nothing about cutting down a tree. He has no experience in doing this type of work. Arrived wearing Air Jordan's and sweat pants, no proper equipment, other than a rented chainsaw and rope to pull the large branches. Blocked the major State road off three times because of the extremely large sections falling on the roadway. No traffic warnings, no safety equipment, no personal protection. Left my property in a complete mess, that resulted in me hiring a Professional Service to finish his so called work. Be advised DO NOT HIRE THIS PERSON !!! He should not be allowed to advertise his so-called service on Yelp

Scott is a true professional that really knows trees! We have had him come to assess and trim our…read morespecial trees in our yard multiple times: oak, beech, yellowwood and Kentucky Coffee trees. He does an excellent job every time. On time, careful, diligent and precise. My husband is an arborist, too, and we refer work to Oakwood Treecare Professionals frequently. Highly recommend.

I have used Douglas Tree and Property Service numerous times over the past several years and have…read morefound them to be professional, responsive, and perform excellent, thorough work in a reasonable amount of time. I have even called this business in an emergency, and they have come out the same day and performed the work. The owner is very personable and has excellent customer service. He takes the time to listen to your concerns, offers sound suggestions, and has very reasonable prices. I have recommended this company to my family and friends, and they are pleased as well. I will continue to use this business for all of my outdoor property needs.

I have used Douglas Tree at both my old and new houses. Both times were as smooth as could be. No…read moreissues what so ever and they were pleasant to work with. Amazing prices and if I need a tree removed or trimmed I will be calling them again.

Can't say enough about this service. Showed up on time and did a great job. Workers were wonderful…read moreand cleaned everything up.. Came by a few days later and took out the stump. Did not leave cuttings all over the yard Everything was cleaned up .. Price was very good.

Jeff needs to seriously work on his communication and interpersonal skills, especially when…read morespeaking with older clients. He made several inappropriate comments to my mother over the phone, which were not only unprofessional but ultimately cost your company a job. I hope this serves as a wake-up call to implement better training or oversight. No one should be subjected to that kind of behavior, especially a client.

I had a 40 foot tall pear tree in my yard that seemed healthy but dropped a few huge branches in a…read morerecent storm. I called a tree removal service recommended by a friend. A guy came out and gave me an estimate. He was supposed to call the next day to schedule the removal. He never called, even after I called him again to prod him. I finally checked Yelp and found Santos with his good reviews. He came out quickly, gave a fair estimate, said he could do it the next day. He arrived a little late with his truck and small crew but went right to work and did the whole job in just 3 hours. I had expected a lot of chainsaw noise but they did a lot of cutting with handsaws, using the power tools mostly to cut up and grind the wood. Very impressive work and a great personality. Friendly and straightforward and very professional.

Great communication... fast service. We will have them back for some additional workread more

The sweetest, most understanding pest control everrrr…read more.. Spoke to Angela---- what greaaat customer service, absolutely, 10 stars if " it" would allow that ! THANK YOU SO MUCH!!! ***** UPDATE!!! ***** Another caring call this am From management ! Thank you! Truly; clear headed management here & wise employers & employees. Gotta KUDOS AGAIN! Thanks for resolving all. JUST CALL EM THEY ARE SOOOOO ACCOMMODATING

I had a great experience with this company during my first year of service for both lawn and…read moremesquito treatments. I always received advance notice before applications, and everything was handled professionally. Unfortunately, my second year was a completely different experience. I was unaware that my plan would automatically renew, and the first application was performed without the advance notification I had received the previous year. I accepted responsibility for not knowing about the auto-renewal policy and paid for that first service. However, after attempting to cancel both my lawn care and mosquito plans by phone and email, additional services were still performed and billed. I had to dispute those charges despite having emails documenting my requests to no longer receive services and to go elsewhere. What was most disappointing was the customer service. Instead of helping resolve the issue, the accounting/office manager (Angela) mainly argued with me, called me childish, and dismissed my concerns by saying, "It's just a lawn, it's not like we killed your dog." I found that response unprofessional, unnecessary, and oddly specific. The company also claimed appointment confirmations and invoices had been emailed, but I never received them despite checking my inbox, spam, and junk folders. Interestingly, I received invoicing emails the year prior, and unwanted promotional emails were delivered without issue. It's unfortunate because my experience during the first season was excellent, but the change in communication standards, and poor customer service I encountered mean I will no longer use or recommend this company.