I booked a one-off professional clean (3 hours at £23/hour) because I have a baby with a dust…read moreallergy. I provided clear instructions, suitable products, paid upfront, and even left a tip. Unfortunately, the standard of cleaning was extremely poor. Basic areas were missed, including visible dust on surfaces, the coffee table not being cleaned at all, and a dirty bin lid. I had to clean again myself after the cleaner left. Having to clean after a cleaner is unacceptable and defeats the purpose of booking a professional service. When I raised the issue with photos and video evidence, the company initially accepted that areas were missed and offered a one-hour refund as a goodwill gesture. However, this offer was later withdrawn, and I received an unprofessional and dismissive email blaming the outcome on the number of hours booked. I was told that I "had not booked enough hours", despite the fact that: * The company accepted the 3-hour booking and took payment upfront * No concerns were raised during the service * Regardless of hours booked, at least basic cleaning of visible surfaces should be completed properly This is not about £23 or £46. It is about delivering the service that was promised and paid for. Even if fewer hours are booked, it is not acceptable to leave obvious areas untouched and then justify it afterwards by arguing time allocation. The way this complaint was handled -- including withdrawing a previously offered refund after admitting fault and shifting blame onto the customer -- was unprofessional and disappointing. Based on my experience, I would not recommend this company, particularly to families or anyone with health or allergy concerns.

We have been using Greenleaf Cleaning for coming up to a year now and could not be happier with…read moretheir service. We as a small business have had some absolute disasters with unreliable cleaning companies before we found Greenleaf and it is a relief to deal with a company who does what they promise. Their admin staff are absolutely brilliant as well and are completely on the ball. Keep up the good work!

We use 24/7 cleaning services at Anytime Fitness Manchester Piccadilly and all I can say is that…read morethe lady we have is amazing!!!! She comes in and gets on with her job and the gym is spotless. On speaking to members the feedback I have had about her is fantastic. She goes above and beyond and cleans every bit of the gym including all the equipment and often stays a bit later so that she can finish off. Couldn't recommend them enough. Gemma Club Manager Anytime Fitness Manchester Piccadilly

They did a wonderful job you could see they work with all their heart! Can't recommend them enough!read more

CMS's careprt fitters removed all our interior doors and did not re-hang them. They left the doors…read morelaying on the floor and piled up all over the place, preventing us moving back into the rooms. The doors are too heavy for me to move myself so I am stuck now. I work from home so being unable to use my office is a huge problem for me. Ian at CMS claimed it was because they are supposedly "not insured" to work with doors. We found this out only after the installation -- at no point before were we prepared for any problems with the doors, despite an on-site survey/measure up and two lengthy consultations in the store where we were walked through (supposedly) every aspect of the installation. We paid a great sum of money for an comprehensive installation service and have been left to go on Google scrabbling around for a handyman to fix their mess. Manager did not even do the courtesy of apologising and delegated it to the front desk lackey. Not good. I advise you all to use CarpetRight instead, because they *do* offer a complete service, including door trimming and re-fitting.

CMS Downs is a large independent carpet retailer situated in Woking. They offer a huge range of…read morecarpets and other floor coverings (but not laminates). The ranges include everything from cheap flooring to top of the range wool carpets. Some of the carpets are available from stock but the majority are ordered in. Room sized remnants are available. Staff are very helpful and offer good advice. It's possible to borrow samples to view at home, without charge and for as long as you like. They also offer a service whereby samples will be brought round to your house so that you can take a pick from a wider range in situ. Measuring services are available. Fittings that we have had done have been good. Fitters have turned up on time and been neat and tidy in their work. You can't negotiate much on price but charges for fitting etc seem to be reasonable. There are regular sales but don't expect too many big discounts. The shop also stock a small range of beds although this doesn't seem to be key business. Recommended.

Tim has rescued and revived our carpets! Thank you! Polite,…read morepunctual, helpful, friendly and dedicated to getting a good result. It's the second time we have had the pleasure of using Tim and I would definitely recommend him.

Bradley from the company came to the New Cross Natural Therapy Centre as requested on a Sunday so…read morethat we would have minimum disruption to our working week. He was courteous and helpful in every way. The service was beyond efficient with some good advice, also, about how to maintain the life of our carpets and their different blends. The cleaning of three rooms which involved furniture moving as well as the process itself was done in just over one hour. We would like to thank Bradley and the company, and we will be recommending their excellent service to colleagues and friends.

We have used Roger Garrett many a times before and I must say we were so impressed with Rogers work…read moreand attention to detail we have since recommenced the company to our own customers

I really wanted to have my own music room even though my…read morepad was just small. After being successful in positioning it, I thought everything was perfect. Well, after seeing the clutter accumulate, I knew I had to do something. This was when I looked within cleaning companies in London I booked with you and it was just the right decision.

Since I was trying to juggle two full-time jobs, I hired…read moreour neighbour to be our nanny and overall housemaid. She watched the children after school and cleaned the house, but something happened with her family and she needed time for herself. Luckily, there are many cleaning companies in London and you were the company I chose for my home cleaning needs.

Callver cleans the communal areas of my block of flats and every time they've visited people always…read morecomment on how sparklingly clean the place looks! Amazing quality and attention to detail.

They exceeded all expectations in cleaning my new home. They did a really good job, every surface…read morewas clean and smooth, from the windows to the kitchen cabinets. I highly recommend them!