My husband and I recently bought our first home and one of the big selling factors was the fact…read morethat it had a pool! What we weren't quite ready for was the maintenance of said pool.. we gave it our best shot for the first couple of months but after being on vacation and coming home to a pool turning green I knew we needed help. A quick Yelp search offered numerous pool businesses so I sent a message out to a couple close to my home (which is in orangevale). However, because I sent the message while at work (EDH) it auto selected a few more businesses to send the message to. Once I realized these other companies were probably too far from my house I figured I wouldn't hear back from any of them. I was wrong! Scotty was the first person to reach out to me to get more information. He was able to schedule and give me a rough estimate over a text message - which is so convenient! After sending a few photos of my pool he insisted on coming over the same day (after his already busy work day) and get started on treating our pool. We were back in our pool in 3 days! I am so glad I found Scotty to maintenance our pool. 10/10 definitely recommend!

I advise anyone to avoid doing business with Scotty Shork for pool maintenance. I first started…read moreworking with him a few years ago and thought he was great. He'd occasionally show up at odd hours, but living near Placerville I knew it was a long trip out here. He would request I prepay for some supplies but I could appreciate he's a small business. A few weeks ago, I prepaid him $600 and he didn't show up. He eventually texted an apology and we then agreed to another date. I have never heard from him since that confirmation. Recently, I have discovered reviews confirming that this is not unusual for Scotty. I've also seen his replies about being surprised by those reviews. I'm writing this three days after texting him that I was planning to write this, so it's no surprise to him. I'm most annoyed that his last prepayment request said that I should know that he's good for it from my past experience with him . He's a small time crook willing to spend a little time getting you ready for the hit.

I called Matthews Pool Service prior to our move from Dublin, CA. I was able to contact the owner,…read moreMike, immediately. He was super friendly and was coincidentally already servicing the house we were purchasing so he was familiar with the pool. The work he said needed to be done matched what our inspector suggested. Mike confirmed we needed a new pump and quoted the same price our inspector estimated. This shows his pricing was reasonable and upcharge was minimal. Mike also said we needed a new pool sweep (which we desperately did) and told me the least expensive place to get it. I purchased that and he installed it at no charge. Being a first time pool-owner I had many questions and Mike always responded to my texts and calls. He also helped find us a great company to install solar panels for our pool! A few weeks after we moved in we purchased a spa and are having Matthews Pool Service service that as well. One day our pool turned cloudy and I called Mike. He had someone come out that day and take a look. A few hours later all was fixed! I would highly recommend Matthews Pool Service and supporting a local company. Mike is a family man and cares a lot about his clients!

Mike is great! He comes through on his promises and delivers great service. If you have any issues…read moreat all, just call Mike and he will resolve it for you asap. My pool has been sparkling thanks to this company and you shouldn't hesitate to call on his services.

I've had a great experience with this pool service. They are extremely responsive--any time I've…read morehad a question or concern, they get back to me quickly and take care of it right away. It's clear they take pride in their work and really care about their customers. Their approach is also very reasonable. They don't try to upsell unnecessary services and are upfront and honest about what actually needs to be done. Pricing is fair, especially considering the quality and reliability of the service. Overall, dependable, professional, and easy to work with. I'd definitely recommend them to anyone looking for a trustworthy pool service. Taz V.

A lot of great reviews here so I was encouraged. I reached out to Ray to ask questions about the…read moreservices he performs. My take after our brief conversation is that he has enough business right now and is picky about new business. He told in a pretty quick manner on the phone that he wasn't interested in servicing my pool when I told him I have a Caretaker floor sweep system and don't have a "traditional" pool sweep. And my request was just for chemical service, cleaning skimmer and pump basket, and semi annual filter cleaning and was NOT for pool vacuuming or netting service. I'm still taken back at how quickly the conversation ended with a "I"m not interested." Wow. As a long time pool owner this is something I've never experienced before when calling to get pool service quotes.

Undoubtedly the best pool servicing around! I've worked with Cooper for years, recommended him to…read morefriends, and he never disappoints!

They came out on the weekend to address my pool pump issue, We were able to get it done in a few…read moredays. Great service ended up making them my regular pool maintanance vendor and for a slightly better price.

Our last pool company stopped showing up, after trying to get in contact we saw on yelp they closed…read morethe business and by then our pool looked like a swamp. I reached out to Ross and on the first call he covered all bases and showed up at the end of that very same day to take a look. With little ones running around it was a pretty sickening feeling thinking about the germs and microorganisms probably growing in there and thinking about draining and cleaning and the headache of getting the pool back to normal and safe for them to get in. Ross reassured us with a plan and got us scheduled for the very next day where Taras showed up and did the dang thing!! Within 48 hrs there was a huge difference, and every single day after there was a noticeable change in appearance. On one side it was gettin cleaner and cleaner of objects and gunk, on the other side the the tint of color change was happening. It wasn't until I went back and looked at pictures side by side where I saw that day over day switch from green to blue. Massive change! All in all, great service since even before starting service and could not be happier with the service since then. Looking forward to some warmer days to start jumping back in! Thanks again for getting us back to blue!

We thought our pool pump was a goner, but Ross came out promptly and diagnosed the issue right…read moreaway. He fixed it on the spot and saved us from wasting more time and money trying to figure out what to do next. He even provided more tips for moving forward. Fast, friendly and amazing service -- highly recommend!

Nathan was very professional and was a pleasure to work with. Never green pools is an amazing…read morecompany that was able to complete free warranty work just a month before it was set to expire after 36 months. New salt cell, new sweep motor and hose, I was impressed all warranty.

Paid for a Drain, pool clean, water refill and rebalancing of pool chemicals. They seemed to think…read moreadding a couple of chlorine tablets and some liquid chlorine was adequate. They failed to add any conditioner or calcium chloride. Very important steps when getting the pool balanced. I asked if they could come back and add those products they told me I needed to sign up for a maintenance program. I just wanted the full service I was sold on.

They take care of our pool very meticulously and when we need something else they point us in the…read moreright direction

My pool pump wasn't working, skimmer wall wouldn't go down and I was freaking out. My husband and I…read moreresearched online to see what could be the issue and decided to call a few places. Michael was the only one to answer my call and he was extremely helpful. He gave me some troubleshooting steps then asked me to send him some pictures. He quickly identified the issue and told us what to do over the phone and like that he fixed it! Michael was very kind and patient and did not give up on us over the phone. This was truly a wonderful experience! One of the best customer support I've had!

Don't use this service as they are horrible! Gino serviced…read moremy pool for over a year and I was never happy with my pool's appearance. The bottom of my pool was never cleaned as he kept telling me that my pools robot was responsible for cleaning the bottom of my pool. I explained to him on many occasions that pool robots were not able to pick up whole pine cones. Gino also had a very hard time keeping the chemicals balanced in pool. The last month of service from Gino, he only came 3 times and yet charged me for 4 service calls. If you are looking for a reliable, fair and good pool service company---looks elsewhere. If you have any questions on my review, please feel free to call me. Sincerely, Jeri Mcknight 916-949-0274

I contacted Gino looking for new service as my pool man of 12 years retired. Gino responded within…read more15 minutes and made an appointment to come assess my needs the next morning. He showed up at about 9 am and spent some time looking over my oool and equipment. I have a very large pool of 44,000 gallons. He made a very reasonable priced plan and returned the following morning with his coworker (his son) to clean my oool and get it ready for use. They were polite, courteous, reasonably priced, prompt and knowledgeable. I hope to have a long lasting relationship with this pool service company Thank you, Gino! I am grateful to have found your company! Ohh did I mention he loves dogs!!!

Updating to a previous review: I really appreciate Ash and…read moreBrian as manager and owner respectively. They take the time to speak with their customers regarding their complaints which means a lot and they do full investigations into employees who may not be doing what is right by their customers or company. Kudos to them for continuing to satisfy customers. My pool looks great and the chemistry is always dialed in perfectly. They came on time when they said they would. Whoever my current pool tech is, has been doing a great job. The other big thing is that Ash picks up the phone immediately when you call. There is no back and forth.

Smith Pool Service has been doing weekly maintenance on our pool for the last few years, Jim is our…read morepool tech and is very responsive and great to work with. We recently had our pool replastered and we had Smith do the water balancing and chemical adjustments for the pool water, Jacob did the water treatment and got the pool ready to swim. I would highly recommend them!

Hands down the best pool service. David and Xavier are the absolute best. They are incredibly…read moreknowledgeable and genuinely nice people who go above and beyond. I moved into a new home and knew nothing about pools or maintenance, and they made the whole process so easy. They took the time to explain things, answer my questions, and keep everything running perfectly. My pool has been sparkling ever since. Top-notch service. Highly recommend!

I hired Ralphie to help maintain the pool at my rental. The pool needed a lot work due to the ph…read morebalance being off and all the trees in the area. Ralphie came by multiple times to in the same week to make sure everything was cleaned and the ph was properly balanced. I would highly recommend Ralphie for your pool maintenance.