Had a great experience with Rideout Plumbing. He was prompt, professional and on-time. He quickly…read morediagnosed the leaking issue with my sink and completed the repair, replaced the garbage disposal and adjoining hoses. if you have plumbing issues, check out Rideout plumbing. S. Dawkins - Harrisburg

Jason with Rideout Plumbing was nothing short than fantastic! He came out the same day and fixed…read moreour clogged drains and even showed me how to do it next time in order to save money. Jason was very reasonably priced, professional, and took the time to really explain the issues so we understood what was going on. I could not recommend Rideout Plumbing more!

Right before Christmas, we were without water for over 24 hours and as soon as I reached out to Pam…read moreFrancis (on a late Sunday evening), Michael was at our door by 9:00am the next morning. They quickly got our water restored, and not only that!! They also changed our filters! I couldn't believe that both Big Michael and Little Michael did all that work and was finished by 9:45am! They gave us back our water, but they also gave us a sense of relief right before Christmas I will always recommend Francis Well and Pump for all of your well and pump needs! They are honest, timely, hard working, thorough, friendly, and most of all - extremely professional. There is no company that provides better service than Francis Well and Pump!!

I just came home from having knee replacement surgery, and discovered l that we had no water coming…read moreout of the kitchen sink. It was late so I called one of those companies that advertises on TV. They said they would come in the morning and check it out. That cost me $90 for the visit. When the guy arrived, he went under the house, looked at my well pump, looked at my tank. He came in the house with really bad news. My pump was dead, and my tank was about to die. The end me a quote to fix it that had three different quote options. A $12,000 quote, a $7000 quote, and a $5000 quote. If I decided to have him fix our well, the $90 would go towards that repair. I told him I needed a second opinion so I called Francis Well & Pump. These guys came over and did exactly the same thing as the first guy. They looked at everything and came to the conclusion that all I needed was a $200 switch replaced They could've charged me a lot of money if they wanted to, but they didn't . I can't speak highly enough for the experience that I had. These guys are great. Call them if you have any problems going on with your well and they will take care of you and not rip you off.

We had another company come out before Francis and they told me we had a 40 gallon pressure tank…read more They said we needed 2 20 gallon tanks because they could not get a 40 gallon through the crawlspace. I never looked at it I trusted they knew what they were doing. I asked for an itemized estimate and they said it was going to be 1500.00 plus tax and tge " inspection" . I asked for an itemized list they repeated the same thing and said that is how they operate. I called Francis and they came out the same day, told me we did not have a 40 gallon that it was a 20, and they did the work for 750.00 AND gave us an itemized invoice. I am in the collision repair business and I am astonished at the dishonesty of the first company. Any well work we need in the future will be done by Francis.

I woke up the morning of Valentines Day with no water, not a drop. My neighbor gave me the number…read morefor Artie. I called early in the morning, he answered, got my name, number and address. He told me they would be out at some point and would call me. I went to work and got a call right around noon that it was fixed!!! It was awesome, they are super nice and the price was great. I really appreciate them getting out so soon to fix it. I got home and had running water. I would definitely recommend them to anyone and if I have any future problems they will be the first people I call. I also like to support local businesses. Thank you Francis Well and Pump!!!

Absolutely do not recommend them. The punch in the gut came when we had to have our grinder pump…read morereplaced recently, recent being December 2023 (they replaced it in 2019 or 2020) the company we hired for this project pulled the pump out to find out it had been manufactured in 2001. All of the floats that were supposed to have been new were not and actually are no longer made. Those were materials supplied by Denver plumbing. Conveniently, since the business was sold, they could not provide me an invoice for the work they previously did to look into part numbers and such. And the work they had done for me previously was not under warranty any longer. Who would warranty a 20 year old pump?! If you use them you risk horrible communication and the possibility that they are going to throw a 20+ year old pump in your basin.

Called to get a quote to install a dishwasher. They wanted…read moreto charge me a $75 trip charge just to come to my house to quote me on what it would cost me to install the dishwasher. Are you serious?? That would be a big fat HELL NO!! I'm not paying no 75 damn dollars of my hard earned money just to get a quote. Every one else I have called has quoted me over the phone or on their website without charging me $75 to do it. I'll give you one guess which plumbing company I won't be using to install my dishwasher!

Every aspect of my first experience with Charlotte Plumbing Masters (CPM) was positive and…read moreexceptional. I am a first-time homeowner and have been in my house for 4 years. Two weeks or so ago, my water heater went out. I have a home warranty through HWA, who paired me with CPM to diagnose my problem. Unfortunately, the appt. was scheduled for a week out from when the water heater went out. I called CPM and was greeted warmly by a rep. I inquired if there was an earlier time available, she checked and stated my current appt. date was the earliest, but she would follow-up and call me back. She kept her word and contacted me to confirm that unfortunately it was the earliest. In addition, the next day, I received another call form a rep at CPM who stated they tried to see what they could move around to assist me earlier, but unfortunately, my current appt. time was the earliest they could come out. I was impressed that they tried although it didn't work in my favor. On the day of my appt, John, one of their plumbers, came out and represented the company very well. He was knowledgeable, took the time to answer all my questions, and gave me advice. Above all, he was friendly, compassionate, and empathetic towards my situation. He submitted his report to HWA in a timely manner and within an hour on the same day, we had an approval for a water heater replacement. Less than 48 hours later, I had an appt. set for the install. Due to this positive experience, I kept my fingers crossed he would be assigned again for my replacement. Thankfully, he was, and my install went smoothly without incident. Based off this experience, CPM will be the first company I recommend to those who need plumbing services. When you have an incident in your home that affects your quality of life, it creates a high level of stress. CPM helped to ease the frustration by providing exemplary customer service.

not use Charlotte Plumbing Masters. We needed to get quotes for a plumber to deliver and install a…read more50-gallon electric water heater we already purchased. Our traditional plumber was going to charge $700. Lowes was going to charge $1,100. CHARLOTTE PLUMBING MASTERS was going to charge almost $1,900. I had a representative, Dijan Mireu, verify the facts. He insisted that there were electrical and plumbing permits needed. When I asked for more details, he couldn't 1) identify the specific permits, 2) estimate how much they would cost, or 3) promise to provide these permit documents after they were purchased. I would recommend NOT using this business.

I requested service on our tankless water heater. E. R. Plumbing was out the next day to perform…read morethe maintenance service on both tankless water heaters. The technicians were knowledgeable and courteous to explain what they were going to do. I value their expertise. I have been using their service for several years and always satisfied with their service.

The Technician came to my house and never got out of the van and serviced my unit. THen He left…read moreand sent me a bill for service not rendered. The pictures attached were not my unit. I watched and waited for the Technician to come to the front door, and he never came but I got a Bill for No Service rendered! Liar and Thieves. Then when I spoke to the Mgt., they defending the Technician, and cancelled the bill. I do not recommend HVAC ER services. Just a Big Corp, that doesn't care, nor want to make things right!

The plumber (Ray) was not concerned about the issues, gave wrong solution to one of my issues,…read moretried to upcharge every recommendation, left toilet install tilted, and we are not happy with the end result. Four hours after install, I had to call back because there was a leak by the valve stem, he said additional $150 to fix the leak. His suggestion was to put a bucket under the valve to catch the water dripping. Do not let Ray do ANY work in your home EVER!

Damion and his family owned plumbing business is very professional and customer oriented. They…read moreprovide excellent quality service and feedback with their work. I would recommend them to anyone who is in need of a great plumber.

Oh, my... our experience with Spencer's Plumbing Service was EXEMPLARY! Both Brendon and Josh were…read moreso professional, friendly and customer focused. They did a FABULOUS job in diagnosing the problem we had and replacing the existing toilet with the new one we bought!!! We will definitely call on them again!! John, it was a pleasure talking to you initially prior to making an appointment with your company! Thank you all so much!

We needed a half closed sewage line opened up. It was a very nasty mess. The two guys who came…read moreout went right to work and had it running through in no time. also put a new wax seal on the commode and installed an outside water hydrant . Where as nice as they could be. Was a pleasure to have them here. Would highly recommend them.