Have used other units before this one.. moved things to this one because closer to home. The lady…read moreat desk very nice. However the storage unit rented was not clean nor did it have a door that was of working conditions.. had a handle that cut your hand every time opened or closed. Had I known before truck was loaded to move things in would not have moved things. Even with moisture damp-dry things still became molded. Damp-dry was replaced once a month. So between the mold damage- cost of Damp-dry containers- cost of unit it was not a good deal.. lower cost than others to start but not at the end. Cut hand several times on the lock.. I left there with damaged hutch and cut hand. But did clean it out better than it was when I moved in.. if your not going to leave things in long or it's not wood your good. One more thing payments made on regular basis each month same time, received calls twice that on the DAY they normally get check they, didn't receive.. then the office said "But we did not have any mail, maybe because it wasn't normal postman." What, like why did you call wait till next day or two days after.. but the day we normally get it we didn't! Still wasn't late because I paid a month before each due date.

You get what you pay for here. Lora is great…read more But there's no cameras and you essentially (just like most storage facilities) lock it up at your own risk. Some of the best rates I found in the northeast part of Cincinnati.

I stopped in here a year or so ago and have to say customer service is number one here. I was just…read morelooking and still haven't upgraded my worn out shed in the back yard, Oh I need to do this one day soon. When I am ready to purchase I will drive over to this location and buy from them. Very helpful on prices and sizes, let me walk around and look. Told me the advantages of each unit and even gave me a flyer, yep I know anyone can do this, but they really went the extra mile. I was not pressured into trying to buy something, I wasn't told about the deal that ends today and told if I buy tomorrow it will cost more. Not of that garbage. Since I am in Liberty Twp, he even recommend I check on zoning, which I did and this reminded me why I don't like government at times... Money for nothing and taxes for everything. Even just to replace my existing unit a building permit ok, I get that, but if I went bigger than I need a second building permit and to file multiple copies of a building plan... ugh Can't I just email one copy and you send it. Sorry for the rant. These people are the best in the area, come see them if you need a shed or a small garage, or make it into a large playhouse for the kids. They have you covered.

1st, The dumpster got delivered a day later than contracted for. Then, after we filled it, the…read moresame day it was finally delivered, I notified the owner, Brian Rains, that it was full and ready for pick up. I got no response to texts and calls. Every day, for the next 5 days, I called or texted and still got no response. The dumpster sat in my parking lot taking up needed parking spots. Finally, week after it was supposed to be picked up, it was finally removed. I cannot recommend this business at all and I highly recommend that you look elsewhere for dumpster services. Very poor communication and terrible service.

This is the second time we've used Rains Junk Removal and I couldn't be more pleased with the…read moreservice. We are cleaning out my mother-in-law's house that has more than 40 years of clutter and it's a monumental task. They arrive on time and get right to work. They are fast and friendly and do a fantastic job. I will definitely recommend this company!

Super affordable and fast service. I got the biggest dumpster and they delivered and picked up on…read moretime. Customer service was also very good. Highly recommend to all my family and neighbors.

These guys stole a crap ton of my stuff. Everything from clothes, to electronics to sentimental…read moreitems. One of the most important being by wedding rings which were in a small safe. I was wanting to give them to my daughter once she got older. They also broke a tv. They claimed I had roaches and were in a rush to get done which was their excuse to leave so abruptly. Btw my landlord owns a pest control company and I did NOT have roaches. Never have in my life! It was just a lie so they could leave and take a crap ton of my stuff with them. So many special memories and things in those boxes. It's truly heartbreaking. I paid $1000 to get robbed, lied to and have my tv broken.

Literally amazing workers. Projected to arrive 8am to 10am, called at 7:19am to update me that they…read morewere about an hour out. Showed up and got a layout of the house and got to work. Two guys and they unpacked almost 8,000lbs of household goods in just over 3 hours. They made calls to be able to update me on missing/damaged items from the original packers. Efficient and hard working mentality. HIGHLY recommend to anyone in the Ohio area that needs household goods transported.

Fair pricing for a storage facility. Their office hours are a little hit or miss which I why I've…read morelimited the review to 4 stars.

Great affordable storage facility. Polite and friendly staff. Area has always been clean and unit…read morewas clean and ready to go with one stop. Accepts payments over the phone. Definitely recommend!

I moved across town on May 15, 2025…read more Josh and his team showed up a few minutes early. There were very professional and the move went very smoothly, despite having quite a bit more than I realized that I needed to move. They took great care of my stuff and were careful of the walls, etc. at my former residence and my new residence. Competitors had quoted some crazy high prices and Happy's was much more reasonable. I strongly endorse Josh and his team - they made me very Happy!

If you are looking for someone to remove stuff from your home, check out Joshua at Happy's hauling…read more He and his sister came today and removed a bunch of stuff from our furnace room. They were professional, great with communication, and couldn't be nicer. Prices are reasonable. Also they move people too. AND they donate money each month to a charity. Good people, check them out!

Needed a washing machine removed. The ones that advertise "free" removal never respond. Ethan is an…read moreeager young man who responded quickly, was very polite, and the only business willing to negotiate on price. Definitely recommend PrimeHome.