My wife and I were dissatisfied with the pest control company that we were previously using and were open to a switch when Alex from ClearDefense came knocking on our door. We had a recurring ant problem some issues with wasps and yellow-jackets on our wooded lot. I'm not an expert on pest control, but listened to what sounded like a good story from Clear Defense. I wanted to do some independent research and I have to say that I was initially a bit skeptical about all the positive reviews online that on the surface appear contrived. We nonetheless decided to make the switch as we were looking for solutions. We had our initial service yesterday and both Alex, our sales rep and Jonathan and Austin spent over two hours at the house both inside and out clearing cobwebs, blasting ant hills and really clearing out wasp nests. Alex even went into some hard to reach areas, which were above and beyond what I would expect. Everyone was professional and certainly did a great clearing to address the issues. I'll have to write an update posts after a bit of time as to the longer-term results. But so far, very satisfied! I'll give them 4 stars for now, but happy to upgrade to a 5 after seeing the results over time. read more

I am in awe at the extraordinary level of service from ClearDefense. From the initial contact last week - which was amazing - Tiffany did an exceptional job of walking me through everything, to a follow up call a few days later [I can't remember his nam] to confirm I understood everything and was ready to go right through to today. My initial service was handled by Ronnie and Shane. I received my call ahead of their arrival as promised. Ronnie and Shane explained everything to me in detail. They offered advice about how to keep bugs from gathering at the entrance of my home - even showed me how I would change one of the lightbulbs. They were lovely - absolutely lovely to deal with. They did a thorough job of spraying inside and out. Ronnie even pulled all of the shades back down for me so that I wouldn't have to go back through the whole house to do it. I cannot say enough great things about both of these gentlemen. They were engaging, professional and just fun to deal with. Please come back! LOL! ClearDefense, you are so very lucky to have them both! I highly recommend the company and these two gentlemen. read more

After 3 years of using the same pest control company, and not being satisfied with the results, we decided to change to CLEARDEFENSE Pest Control. David, the sales representative that stopped by our house, gave a very thorough explanation of everything the company does. I liked the idea of the entire outside of my house being sprayed as well as my crawl space. Though the price for the quarterly service is a little more expensive than what I was paying, I feel that it's worth it because more is included and they have OUTSTANDING customer service! Bill Goins who has taken care of our scheduling is always a pleasure to deal with as he is courteous, friendly, professional and gets back to you in a timely manner. Our technician, John Miller, has also been outstanding. He too is very courteous, friendly and professional and is prompt in providing service. ClearDefense is a company that cares about providing excellent service and customer service. I would highly recommend them to anyone that is looking for a quality pest control company. read more

We signed up with ClearDefense last year and have had nothing but great experiences ever since. Our initial problem concerned spiders and webs galore on the windows. I'm ok with nature but not when I can't see out of the windows! They come on a regular basis and not only do they treat for spiders, they clean all the webs away. We've also recently had trouble with mice in the garage and couldn't understand why as we've been here 15 years with no issues. We had Ryan & Zak out today and they were able to determine that a newer gas line with a rubber seal was allowing the mice to get into the garage. They added additional sealant to the entry point and advised they will be back out in 2 weeks to follow-up. We have been extremely pleased with all of the technicians and phone staff and have recommended ClearDefense Pest Control to several of our friends and neighbors. I am also grateful that both Ryan & Zak wore their masks when they came to the door and were very professional and courteous. read more

Today Clear Defense Pest Control of Richmond, Va was out at my house serving it and the technician Chris Timm was top notch. He was very professional, on time, focus, and very knowledgeable. After previous companies, I had no luck with treatment with of mosquitoes or other pests but Clear Defense is the best and has been worth every dollar spent. The chemicals are safe for animals and babies and not many can stand behind that 100% and I needed safe for my granddaughter and fur babies, but Clear Defense Pest Control CAN. Don't hesitate, give them a call. Chris is pleasant. Bill is just as nice who I first spoke with who helped break down all the services they offer. They want to look out for each of their clients families well being and they do just that. I have never seen not one company do as many steps as they do on their first visit as Chris Timm did. You can not go wrong hiring Clear Defense Pest Control to treat your home and yard. What are you waiting for, call them today? !!!! read more

My husband and I discovered we were getting visits from a few American Cockroaches for the first time ever. I did a little research and chose ClearDefense Pest Control. The manager, Bill Goins, returned my call within an hour or two and was at our home within a day or two. I was pleasantly surprised at the multiple levels of treatment provided. He was not only thorough with respect to the time he spent and explanations he offered, he was also very professional and friendly. Today the follow-up treatments were performed by Johnathan Milam, who seemed to be a professional "twin" to his manager. Having considered our home to be clean and in order, my husband and I had been willing to deal with the ants and occasional spider and centipede, but the huge roaches had to go. Now, thanks to ClearDefense, I don't have to worry about any of those nasty visitors, which actually and happily may take a while to get accustomed to. Thanks, Bill and Johnathan. read more

Jordan with ClearDefense Pest Control just left after our scheduled yard treatment ths one included mosquito control, it works. Jordan explained every step of the process it's always a pleasure when Jordan shows up so pleasant and informative he is a terrific ambassador for ClearDefense. We have been using ClearDefence Pest Control for the past couple of years. We switched to ClearDefense Pest Control when we discovered, not with out a little pain, (no pun intended) that we had quite an infestation yellow jackets or ground bees our previous provider missed them completely and apparently was not quite sure of how to handle the problem. We called ClearDefense they knew exactly what to to do, had the equipment necessary and had someone out the same day; problem solved we've had no painful yellow jacket related experiences since. More impotantly we know alot more about yellow jackets, though we haven't seen one since. read more

We've been with Clear Defense for about 6 months now and the service and treatment is great. Everyone I've met is very kind, professional and meticulous. Today they came out for a mosquito treatment. Ryan, who I've meet before, is always super nice and extremely thorough. Met Kyle for the first time today and he did a great job. I absolutely HATE mosquitos and judging by the way Ryan treated the yard he does too. There was not a spot in the yard that didn't get treated. He was like Jesse Ventura in Predator. I've used other services before (Terminex) and it was a joke-they used a hand pump and treated the bushes. If you're looking to have your house and property treated, I would highly recommend Clear Defense. When you see these guys do their job you'll know you made the right decision and when you can sit outside without being eaten alive by mosquitos you'll know the money you spent was well worth it. read more

Mr. Eric Visit me today for a scheduled Quarterly Treatment, Eric, was very prompt and explained everything he was going to do in detail. He also asked me if I been having any issues or problems that I needed to address concerning pest. I told Eric that the treatments have been doing the job in an excellent manner, that so far I had no issues or complaints. Eric also explained that since there was rain in the forecast that, if for some reason I had an issue with the treatment not working as well as it has, because of this rain to please call and arrangements could be made for them to come and do a touch up treatment. Mr. Eric went ahead and perform, the treatment step by step, the brushing webs, collecting old traps, and the spraying of the treatment in a very thorough manner. I want to thank Eric for doing a very professional job! KUDOS to Eric and ClearDefense. Thank you Eric. Edwin read more

I just started a service agreement with Clear Defense this week -- because of an ant problem inside the house -- and I have already seen a dramatic decrease in ants. They seem to be nearly extinct. It's like they brought a herd of anteaters over and let them loose in the kitchen, which is now devoid of ants. An extremely nice , knowledgable and professional tech named Breyon appeared at the house (right on time), destroyed a home for angry yellowjackets that had been harassing us from a large bush right outside our front door for several months, then put down a layer repellent around the outside of the house, and a layer of poison for the ants to take bake to the Queen inside the house. I am extremely pleased both with tech Breyon and the service agreement, as it allows me to call them if the ants (or any other critters) appear or reappear before my next service call. read more

Great service with top notch response! I have been a customer now almost a year and I am very pleased with the results and their customer service. If you ever have an issue they immediately respond and send someone out. Their regular quarterly sprays/maintenance check ins are helpful. I have dogs and I never worry about chemicals harming them. I also want to acknowledge one of their servicemen, Breyon! Breyon is always friendly and delivers true customer experiences. Yesterday before he checked the yard he rolled up my trash can. Not his job, but he did it with a smile to help out his customer. He does a great job with explaining what the service is for the day and always ask how are things going. He is a really nice guy and I appreciate the extra attention to detail. Overall great pest control company with awesome customer service! Highly recommend. read more

I was referred to ClearDefense Pest Control by my neighbor. When I called ClearDefense, I spoke with Eric. I explained my situation to Eric. Eric explained the treatment service plans that were available to me. Eric scheduled a time convenient to me for a technician to come to my home. Technician Tim came to my home. Tim was on time, professional, knowledgeable, and thorough. I was impressed by both Eric and Tim regarding the time, and thoroughness, with which they addressed my situation. I appreciated the time they took to listen to my questions. I never felt rushed. Both gentlemen answered my questions making sure I understood the process they would take to help eliminate the pests in and around my home. I found the service plans offered by ClearDefense affordable. I'm very happy with the service provided to me by the ClearDefense team. read more

Jerome at ClearDefense did my initial service today and I couldn't have been happier with his professionalism and communication throughout the process. He called me about an hour and a half before my appointment was scheduled to let me know he was on the way and could even get started earlier than we had scheduled, which I appreciated as I had somewhere to be by 7:00 PM. Jerome found an ant colony (that I was unaware of) that seemed to be migrating closer and closer to my house and took care of them before it became a larger issue this summer. Between the office manager/owner, Connor, helping get things scheduled very easily and timely and Jerome handling the treatment, I was very impressed and appreciative. I will be using ClearDefense for the coming years as a result of how easy and professionally they treat pest control. read more

Clear defense pest control was the best pest control company I have ever used. I will continue to use them. The products is very good. But I'm more impressed with the technician they sent out. His name was Jordan. This young man is incredible. The company needs to give him a raise. The young man spent so much time and he made sure everything was perfect. Well mannered and very professional. You do not see that now days! I live on the river so if we power wash our house the bugs are back within two weeks. My house was a mess but he took care of everything. Thank you Jordon for your time, service and your professional help! The product does not hurt animals and I'm a big animal lover. Honestly when the guys came to sell me the product I thought I'd give it a try but I didn't realize how impressed I would be. Well done read more

Shout out to Kyle and Spencer for exceptional service! Kyle is our regular pest control tech and he is friendly, professional and efficient. We have been dealing with mice in our crawl space and he has down a great job helping us deal with that issue and traps have been effective. He is happy to answer any questions we have and addresses any concerns we have. We recently had an ant infestation in our garage and Spencer came out on short notice to apply special treatments in garage, perimeter and checked the crawl space. He was friendly, professional and really thorough to make sure all our problem areas were addressed. He also found (another) mouse in a trap within crawl space and replaced the trap and put additional bait stations for that issue. Best pest control company I have used; I wouldn't use anyone else. read more

Chris Timm came to my property and sprayed outside and inside for mosquitoes and bugs. This property had been sitting for 7 months before I bought it so I was absolutely sure I would die immediately if I saw a water bug or roach but Chris sprayed in all parts of the home, garage, walked the yard and poured out some stagnant water left in buckets. He even sprayed in a garage cabinet (which I had convinced myself had spiders with no evidence whatsoever) with no issues, just a smile and a chuckle. I'm so grateful that I can call clear defense if I have any issues and I appreciate the expertise and patience of the technician. --- update --- It's been 2 weeks and I have seen dead bugs all around, I'm so happy I had them come spray. I move in a few weeks and I'm excited to have Chris back to spray again. read more

A.J., from Clear Defense Pest Control, came to treat my home when it was raining. He explained everything politely in detail and informed me of what to expect and that he would have to come back for the exterior when it wasn't raining. I should mention he had called prior to the visit to ask if this arrangement was acceptable, or I could reschedule for another day. I chose to have him treat the inside and come back for the exterior. While treating the interior A.J. was very respectful and professional, and was very attentive to his task. He answered all my questions completely and satisfactorily. He arrived today to complete the service. He is very polite and personable and yet completely professional. So far I would recommend this company based on their service. Time will tell. read more

I've had a few different pest control companies since I've moved into my home in Richmond. Prior to ClearDefense Pest Control, I would always find spiders and water bugs sneaking around my basement in the fall and spring. We also had a big hornet and ladybug problems on our back porch. I've now had ClearDefense service my home for a year and a half and my home has been entirely bug free the entire time. Their process looks to be more thorough and covers more above grade areas that our past pest control companies. Furthermore, their personnel, specifically our regular technician Chris Timm, is top notch and courteous every time they do their treatments. We have a young child and they always keep it quiet around nap times. I highly recommend if you are in the metro-Richmond area. read more

I have been a customer of Clear Defense Pest Control for over 2 years now, and I am very pleased with the service. The quarterly inspection and treatment has kept my home free of pests aside from the occasional bug or spider that appears in the garage area. Clear Defense is always willing to come back and address any problems and was willing to change the date of my inspection and treatment to accommodate my schedule. Grayson, my technician today, was so friendly and courteous, as well as knowledgeable and thorough. He explained what he did and the products that were used and told me that if I saw any pests at all to be sure and let them know and they would come back to address the problem. Thank you Grayson! And thank you Clear Defense for peace of mind and a pest free home! read more