I would not recommend this company to anyone - steer well clear. They are unreliable - often not turning up when they had arranged to, giving very flimsy excuses. The windows they fitted have broken (the handles) several times - whenever we have called to arrange to have them repaired (they were till under guarantee - the first one broke after about a month!), we were fobbed off with promises to return our calls. In one instance, we called in May 2010 to report ANOTHER broken handle - it took until November before they came out at all, then it broke again the next day! We had to threaten to contact FENSA, and did open a case with Trading Standards, which eventually made them take some notice. We are still waiting for it to be repaired again, as now it is apparently not under guarantee any more. read more