We recently had 4 rooms of carpet installed, that replaced some aging and worn carpet. The Dreamweaver product they carry and installed was an excellent suggestion, as it is a great quality product and we absolutely love it. Their installers were prompt, courteous and we were astonished as to how efficient they were, plus they left our home clean and tidy! The entire process was so smooth and would highly recommend this establishment! Outstanding job! read more

Not the first time working with Clemmons Carpet and likely not the last. Had about 1200 feet of luxury vinyl plank installed and carpet runner on a staircase. The craftsmanship and professionalism of the installers was simply the best I've ever seen. The finished product and experience was worth every penny. Can't recommend Clemmons Carpet enough! read more

Could not have been more satisfied with the customer service, employees, pricing, and quality of work! From start to finish everything went smoothly! Installers were prompt the day of installation, as well as extremely careful moving furniture between rooms. They were very professional in all aspects. I would 100% recommend using Clemmons Carpet for your flooring needs! read more

One Friday evening, I pulled up the sides of my living room carpet to hide speaker wires underneath that ran from the front of the room to the back of the room. I called Doug and he was able to schedule two workers to come Monday morning to resecure my carpet properly. The workers were professional and courteous. I appreciate how fast Doug had them scheduled. Thank you! read more

Doug and his crew were exceptional on my project. They arrived on time and got right to work. My home has four bedrooms and closets, living room and stairs. By having the rooms cleared in advance, they completed the job in less than 9 hours at the house. Good people doing great work! read more

Doug and his crew were very professional and easy to work with. Doug helped me pick out the perfect carpet for the high traffic area. His crew was very careful when moving the furniture in and out of the room. The room was done in 2 hours! Highly recommend Clemmons Carpet! read more

Wonderful customer service & product selection!!! Clemmons Carpet went beyond the call of service to install carpet the day after carpet was delivered. Love the carpet Plus professional, efficient & quality install made doing business with them a pleasure. Highly Recommend!!!! read more

Wow, what an experience. I won't use this company again, for anything. I waited and waited to have carpet installed in my entire townhouse so I could put it on the market. I kept getting excuses like "oh the carpet didn't come in today, it will be tomorrow". Everyday, a new excuse. There was plenty they could have done while "waiting for the carpet to come in" such as ripping out the old carpet, installing the padding, installing the new bathroom floors, etc. I felt like they were putting other jobs ahead of mine, and that is what upset me the most. That plus the excuses I got everyday. Every day they delayed installation, was another day my home was not on the market. That cost me money in the long run. While installing the bathroom floor, the installer broke the toilet, which was less than a year old. I insisted they replace it with the exact same toilet, which they did. Positives: First, when all of the flooring and carpet was installed, it looked great. They did a good job once they finally did the job. Secondly, they had the new toilet in place in less than 24 hours. And lastly, they gave me a fair price. But, that doesn't make up for all of the negatives. There are dozens of other carpet places I can go to without all that hassle. read more

Great customer service and quick turn around. Carpet was laid very well and workers were very clean. The company owner, Doug, has been quick to reply with any questions! Highly recommend to anyone needing flooring. read more

Had the pleasure of working back through CC for a new and remodel job last month. Incredible communication, service and pricing. They pulled off a last minute miracle similar to before when my client moved the close date on me. Doug's crew worked through the night to make it happen. Kudos and thanks for saving my @%% read more

Really upset that I was significantly overcharged for installation (I had the flooring). Doug, the owner, suggested I pay the installers directly. 3 people showed up; 2 actually worked. Entire flooring took 1 hour and they charged $650. So that worked out to roughly $216 per hr per installer (counting the one guy who literally did nothing but watch the other 2). Contacted Doug, the owner, and he said they charge by the foot and it was 180 sq ft. I told him no, the room is 132 sq ft. He asked if they did the closet. There is no closet. It is a new, small sunroom so no removal of existing flooring. Based on his math, I was overcharged abour $175. He said he would look into this and get back to me and that he did not cheat his customers. So far, no response and I have texted and called several times. Very disappointing as Clemmons Carpet did the carpet in my upstairs bedroom and it was very well done. I know they had a good reputation but I will go elsewhere now for flooring. I am still hoping to hear back from Clemmons Carpet, but I doubt I will. read more

Awesome, Awesome, Awesome! Doug and Chad were great to work with! I love my new flooring, it was installed perfectly and quickly! Wonderful family owned business that provides personal attention and excellent service! read more

Clemmons Carpet did an excellent job replacing carpet with hardwood floors...they matched the hardwood color of existing floors and left samples for me to choose the floor at our leisure...their price was reasonable and everything was completed exactly as planned and described to us. We are very happy with the results - thanks Doug !! read more