My family and I have been going to Medical Associates Of The Shoals for years and every time we've…read morebeen there the type of care has been great! The care quality has been excellent and the office experience has been great for sure! I highly recommend it to everyone!

Smooth check in process. I never have a long wait. Less than 10 minutes I am called back for…read morevital signs and either placed in room or lab waiting area. I don't wait long for Doctor to enter exam room either. Smooth checkout process as well. Great text reminders for appointment. And you can even verify your information on text prior to checking in. I would give Medical Associates of the Shoals an A+ overall!!!

It is amazing that we have someone of Dr. Wilkes' caliber in this area. This man literally saved my…read morelife with an endoscopy. I've never sent a potted plant to a doctor and his staff before, but I did this time. He saw me on an emergency basis when UAB and Vandy wanted to give me an appointment weeks out. Thanks again!

Horrible staff. TVG lacked 101 training regarding how to address a patients questions and concerns…read morewhen it came to their physical health. They exercised minimal understanding in communication when relating to patient needs. Discriminated greatly against me as an older patient because of being from the north. They had great disregard for how I represented myself and how I spoke. Dana (Big Hips) in particular was a very cruel individual. She had the front desk at siege and under control regarding how they should address the public which in my experience was to shun off, to demeanor and to be discourteous when I had a question. I experienced a great lack of office understanding when it came to procedural patient health concerns that were so basic that you would expect the front office area to be able to reply. Dana came across very unschooled when it came to relating to patient needs. She is not fit to be working in the medical arena. There is a required decorum and skill necessary when dealing with the public and she certainly lacked it. She screamed and hollered like an uncontrollable crazy lady toward me two different times when I requested to know who I was speaking with when I had a question regarding Medicare - being that it was my first year. She favors trying to degrade and intimidate another when she thought they were inquiring to much information. Dana showed me as a patient that she was a fluke and a fake when it came to basic necessary protocol that one should necessarily and skillfully be accustomed to havimg when representing themselves as a Horrible staff. TVG lacked 101 training regarding how to address a patients questions and concerns when it came to their physical health. They exercised minimal understanding in communication when relating to patient needs. Discriminated greatly against me as an older patient because of being from the north. They had great disregard for how I represented myself and how I spoke. Dana (Big Hips) in particular was a very cruel individual. She had the front desk at siege and under control regarding how they should address the public which in my experience was to shun off, to demeanor and to be discourteous when I had a question. I experienced a great lack of office understanding when it came to procedural patient health concerns that were so basic that you would expect the front office area to be able to reply. Dana came across very unschooled when it came to relating to patient needs. She is not fit to be working in the medical arena. There is a required decorum and skill necessary when dealing with the public and she certainly lacked it. She screamed and hollered like an uncontrollable crazy lady toward me two different times when I requested to know who I was speaking with when I had a question regarding Medicare - being that it was my first year. She favors trying to degrade and intimidate another when she thought they were inquiring to much information. Dana showed me as a patient that she was a fluke and a fake when it came to basic necessary protocol that one should necessarily and skillfully be accustomed to having representing themselves as a medical facilitator. A front desk of any medical office should be 100% geared to respond to a patients needs when it comes to elementary questions. TVG was lacking just that as a medical facilitator. A front desk of any medical office should be 100% geared to respond to a patients needs when it comes to elementary questions. TVG was lacking just that.

Love Love Love Dr Sabghi, she has excellent bedside care. She's superb listener and extremely…read moreknowledgeable. Absolutely loved how attentive and concerned she's always focused on attaining quality of life for us her patients!! Love her and her medical staff!!

I am going to say after my first visit with Dr.Christie Thomas back in May I did not feel right…read moreabout her. The visit felt rushed, I felt she did not listen to me when I would try to explain things to her, when she would ask me a question right in mid sentence she would interrupt me and ask me another. Not even giving me a chance to finish what I was saying. I also felt she did not thoroughly check me over as previous rheumatologists would. What is prompting me to leave this review about her are events that happened back in late October-early November. On October 26th I awoke with bad pain in my right elbow and right knee. I was walking with a limp and could not bend my arm. At first I assumed I pushed my body too much and it needed a rest. The next day the pain was still there so I called to make an appointment with the bone and joint clinic. I got an appointment with them for October 31st but in between that time the pain spread and now both knees, feet, still right elbow, and left hand were badly hurting. I could barely walk and when I did I was walking like a paraplegic. I tried multiple times to get in to see Dr.Thomas regarding this issue and each time her nurses kept telling me how she said it's not a rheumatoid issue, it's not Wegener's, and that I needed to go to primary care. I called Dr.Thomas's offices in Florence and Huntsville on October 31st, November 1st, and November 2nd. Every doctor I saw about this referred me back to rheumatology. At the bone and joint clinic they did xrays on me and the P.A I saw said since there was no significant trauma and my history with Wegener's that it's a rheumatoid issue and to go back to my rheumatologist. I relayed that information to both Dr.Thomas's nurses and Dr.Thomas still ignored it and told me to go to a pcp and that it wasn't her problem. I even went to urgent care and the nurse there after doing blood work on me, checking me for sickle cell, lupus, and telling me my sed rate was 120 referred me back to rheumatology. She said my rheumy needs to see me and I let her know that she wouldn't. That nurse put in a referral for me to see Dr.Chen another rheumy in the same practice. I had gotten so bad I could not walk. I was basically bed ridden. I had to walk on the sides of my feet. I was forced to call my job and let the lady in HR know I could not walk and my job put me on a formal leave and wanted me to go on their short term disability leave until doctors could figure out what was going on. They also let me know my status as an employee was under review for termination. I called Dr.Thomas's office one last time November 2nd relaying all of this to Lisa her nurse and Lisa said Dr.Thomas did not think it was a rheumatoid issue, that it wasn't the Wegener's, and she would not fill out the paperwork for the short term company paid disability. I begged Lisa if I could come in so Dr.Thomas could see the condition I was in and that I would drive to Huntsville. Lisa said yes and that Dr.Thomas had an opening Nov.3rd at 10:30am. Lisa then put me on hold and went and consulted with Dr.Thomas. When she came back she told me Dr.Thomas said I could not come in. I then said are you telling me Dr.Thomas is refusing to treat me altogether and she said no to keep my appointment for the 7th but that there was no need for me to come in earlier. That Saturday morning Nov.5th when I tried walking to the bathroom I sat down on the toilet and my knees cracked. I was shaking the pain was so bad. I had to call a friend to take me to the ER. That night my right knee started swelling. Long story short I ended up having to go to Emory ER and Emory rheumatology in Atlanta, GA because Dr.Thomas refused multiple times to address my apparent rheumatoid issues. Whether it was the Wegener's or not the issues I was having were rheumatoid related and Dr.Thomas could have treated it but refused. Going on her personal opinion and not medical expertise which apparently isn't much. At that point I was in a wheelchair which Dr.Thomas saw Nov.7th and still refused to do anything. She refused to look at my knee to see how swollen it was and only said she would do an mri of it, get my blood and told me to come back in 2 weeks. The rheumy at Emory took the time to listen to me, document my ailments, and then drained the fluid from my knee, injected a steroid in it, and put me on 20mg of prednisone. Within a day I could walk and was pain free. Had I listened to Dr.Thomas and waited an additional 2 weeks I would have been worse off. She also refused to prescribe me antibiotics for a UTI she saw I had from my urinalysis. She told me to go to primary care to get it treated. An untreated UTI can spread to the kidneys and cause sepsis and death. Do NOT go to Dr.Thomas. She is an uncaring, incompetent, inept, and negligent doctor. Her bedside manners are terrible, she is rude, and blatant about it. This woman once told me I was just a number to her.

I have been going here for years now. My personal experiences have all been positive. Every time…read moreI've been here I've been treated well, and my diagnosis is always been treated properly. I would recommend to anybody.

I absolutely loveeeeeee this practice and my doctor- Dr. Ty Ashley! Dr. Ty Ashley's assistant- Tina…read moreis absolutely the best! I needed a prescription when I was out of town and Dr. Ashley was out on vacation as well. Tina called me back right away and then went through out the practice to get another practitioner to prescribe me my medicine before I came back to Alabama. She also called me and followed up to make sure u received the medicine. I have never received such amazing customer service at a doctors office!

Everyone is friendly and the Type of Care my mother gets every time we're there is great and the…read morecare quality is great and the office experience is great also. Especially the Type of Care!

I'm disappointed in the front house management and staff of this office. This is very upsetting…read morebecause I liked my nurse and my therapist Dalton has helped me more than anyone has ever within a short time. Sadly, the staff you have to deal with when you first arrive or call are not worth coming here. I have had multiple issues within the few months of going. They are dismissive and have been rude. I came here because I am having tough problems, not to be met with more. It had been hard for me to reach out, to ask for help and come in. I wanted to make steps forward but IBH Muscle Shoals has reminded me why I do not. I am continuing my process with other doctors, which is tough when dealing with mental health issues. I know in the long run it will be worth it. Save yourself the trouble, and find somewhere else. I hope the nurses and therapists that do the good work there find a better place to share their gifts and knowledge. The front staff is ruining it for you. This place is a money making machine filled with crazy rude staff.

My family started going to the Segars Clinic to see one of their Nurse Practitioners, Blake…read moreMcCaulley. From our very first visit we were impressed with all the staff. They are always courteous, cheerful and helpful. Blake has been wonderful in helping us all with our different issues. He is so very caring and truly wants to help heal. His approach with us has been to tackle our issues as naturally as possible. Lifestyle changes along with certain medications for a "season" to get us back on track. We nor he wants to see us on a pill if we don't have to be. Blake is so easy to talk to. I have met very few with such a great bedside manner.

Dr McCoy & Charlene Brown CRNP and their entire Staff are fantastic! I have never had a bad…read moreexperience and the care & attention are exceptional! The most important thing I find is I don't feel like I'm being rushed thru and they all take the time to listen to my concerns pertaining to my present visit/chief complaint! They are also exceptional with my continued care! EXCELLENT! I Love them all!

horrible place. Front office staff is rude and makes you feel less than. they honestly act as if…read moreyou being there is a hassle.