Thank you so much for fixing my door locks and rekeying them. Bill Strode did an excellent job. He was on time and was able to complete the job quickly. I will definitely call them again for any key or lock issues! read more

I locked myself out of my house at 5 in the morning and called Cleveland lock and Key, within an hour they had me in my house and for way less money than I expected. Super happy with there service and highly recommend them. read more

Bill was great! He arrived in a timely manner. 10/10 recommend. Thanks for all your help!

Thank goodness for Cleveland Lock and Key! The smart lock stopped working at our daughter's college apartment and Bill Strode was responsive, prompt, and professional. He came immediately in the evening and had the lock open within minutes! It cost $90+tax and he was up front with the quote on this. He has been with the company for years and knows his business. I highly recommend calling them! read more

This is going to be long only because I highly recommend this place. I thought I had left my keys in my trunk and locked my car. I had to babysit in the morning and I just couldn't find my keys. I was stressed and my roommate volunteered to take me to babysit as I was calling Cleveland Lock and Key, but I hung up before they could answer and figured I'd just call later. Right after hanging up, I received a text from them asking if I needed their assistance. They were super responsive and were ready to come help me right then and there. I told him that I couldn't have him come at that moment to get my keys out of my car because I was working but asked if he could come at a certain time that day. When I was dropped off at my apartment after working, Bill, the man who I believe owns Cleveland Lock and Key, was already there waiting for me! He was so efficient and so kind. But we found that my keys weren't actually in my car! This stressed me out even more cause I realized they HAD to be in my apartment. I eventually found them as my car alarm continued to blare outside. Bill was so gracious and told me not to worry about it since I apparently called him for no reason and should have looked harder for my keys. He then proceeded to give me a discount since my keys weren't in my car. Thank you, Bill, for helping me with my locked car and for being so kind! I appreciate it immensely!! read more

Super fast and friendly service from a local company. Highly recommended. Could not have been happier with the service. Returned from college christmas break and realized key would not work. A Saturday afternoon. Within 15 minutes of calling the owner was at our door and we were in within seconds. He even made a replacement key for us. read more

Bill came out, quickly and was able to open my front door in minutes after we accidentally locked ourselves out. He was great, friendly, and efficient. I would recommend his service anytime and will use his services if needed in the future. read more

Fast and Friendly. Took time to see best way to get into vehicle. Thankful for the rescue!

Bill strode came to my house and was very professional and was fast and proficient and a very nice guy I would highly recommend this company. read more

We needed our locks changed and Bill was right on it. Thank you for the quick service.

Cleveland lock and key re-keyed our office very quickly and cleaned up the work area. Very professional and knowledgeable.

I needed to have locks re-keyed, and Bill was able to come the day after I called. He did great work at a reasonable price, and he was very professional and personable. I recommend him highly! read more

Bill came out after 8pm and opened my Jeep no problem AND he took credit cards! He didn't complain once! Very nice, fast and fair pricing!