While at work (on a Friday, of course), my eye became blood red, and it was very painful. Although…read moreDr. Shipp's office was closed,I emailed her office and got a response quickly! Her office manager, Renee, called me and got meds called in until I could be seen on Monday. They saved me because my eye was in horrible shape!

Dr. Shipp is the best eye Doctor I have ever seen. She's so popular that an appointment might be 2…read moremonths away from see her. But, it is definitely worth it. She has updated equipment. It's pretty accurate too. She does take insurance. So, if she takes your insurance, you don't have to pay up front and get a check another day. She took my insurance and I didn't have to pay nothing. She gave me a prescription and I just took it a few feet away to the Walmart Vision Center where they ordered me the eye glasses I needed. Anyway, she has a waiting room which is where I sat down until they could see me. I had to fill out some paperwork since it had been awhile I have been here. As soon as I finished, they called me to a room where they examined me.

Worst customer service ever. They want you to pay up front even if you have vision insurance. So,…read morewe did. When they finally filed a claim and got the check, they said they sent the check back because the bill had been paid. But, they should have deposited the check and sent us a check. They didn't. Plus my eye glasses have never worked right. No, we will never come back again. I don't recommend this business at all.

From the owner: Reese Frank E, located in Cleveland, MS, is a trusted Optometrist practice that has been serving…read morethe community for over 70 years. Committed to delivering personalized eye care, they offer a range of services to meet all your vision needs. With a legacy of excellence and a focus on patient satisfaction, Reese Frank E is your go-to destination for comprehensive eye health and exceptional optical solutions.