We had a problem with our AC after hours on a Friday night. Ted, who is their weekend service tech gave me a call shortly after leaving a message. Ted was excellent he helped me on the phone to try to troubleshoot the issue so that we would at least have AC through the night until he could make it to us the next day. We were unsuccessful with the troubleshooting, no fault of Ted. He came by first thing the next morning and was able to have us back up and running in no time, He walked us through every step and made sure we understood what he was doing the whole time. Ted was excellent and the weekend service offered from the company was easy and affordable. Thank you Ted and the rest of the Climate Control staff. read more

DONT USE THIS COMPANY!!! NO CUSTOMER SERVICE. I had them to my home for AC not getting cold. Man was here literally 2 minutes when he saw breaker was off. Flipped it on...fixed. They charged me $150 for this. Asked for fee to be pro-rated, they would not. Would rather have a 1 time fee than lifelong customer I guess. Disappointing. read more

The absolute worst company. They do not know how to install an A/C in a new house. No clean out. wrong emergency cut off switch, never glued the PVC together and had a water leak for almost a year. we are going to deal with it soon. STAY AWAY. We did not know our builder uses the lowest companies that have no idea how to do their job. took care of it today. Crapy company and builder. read more

Larry and his team somehow were able to install duct work "inside" a 3/12 roof pitch home. Miracle workers! Recommended the highest SEER which provided us, maximum efficiency. Workers were respectful and professional. Will definitely use them again! read more

As sometimes happens on a weekend, my AC decided to quit on me. My home was only 2 years old, and I did not know the original installer, so I contacted my Realtor, who recommended Climate Control. (Frankly, as it was a weekend, I did not expect much to be done). Much to my delight, I received a prompt call-back from Neil, who was the tech designated for the weekend. We arranged an appointment within the hour(!!), and he arrived 5 minutes early. He was courteous and very knowledgeable - went right to the problem (a refrigerant nut that had loosened slightly due to vibration). After tightening it up, he then performed a very thorough check of the system to ensure there were no more leaks, and that it was functioning perfectly. All in all, an outstanding job. Honest, trustworthy, and professional. Now I personally posted their number on all equipment, so I will remember who to call in the future. So nice to find such a great company! read more

We've been dealing with Climate Control for years now. From Shawn, the owner, to the office staff and install crews-they're all terrific. Our latest project with them was the installation of the smaller heat pump we use for the bedroom area. The guys were disconnecting the outside unit when I went to ask if they'd like a cool drink. Once we got talking I asked both Pete and Joey, what Pandora station they were listening to. They responded that it was one of the few stations where they didn't have to listen to negative music and/or lousy language. I cannot tell you how many work crews I've hired over the years that couldn't care less that they cursed in front of my wife or kids or threw their cigarette butts and trash on our lawn while they did their job! Pete and Joey could not have been better gentlemen or more professional! Just terrific guys that helped me get a bit more optimistic about people, younger than I, when it comes to trying to be nice to one another. That may sound corny to most, but I really appreciated watching two guys who love what they do for a living, that didn't complain about co-workers or management, etc. Very refreshing! I truly respect these two men and the company they work with! Bernard B New Smyrna Beach Venetian Bay read more

Climate Control came to my rescue at my rental house in a timely efficient manner. They replaced the air conditioner in one day, removed the old one and followed up with us in satisfaction. Their service tech Pete was the best. He was on time me, kept the area clean and answered all our questions. read more

I will never use climate control ever again. the customer service and the care for there customers sucks. i have been without ac for 7 days and because this person did not talk to this person i now have to want another two days. DONT USE THEM. read more

This company will rip you off. I had a service call on a warrantied Lennox AC and it needed a new part. The part was covered under Lennox's warranty. However, this Company charged me $95.00 shipping and handling to get the part from Orlando to Daytona Beach (about 60 miles). This was in addition to their labor service call charge which was excessive but not my primary complaint. Charging the excessive shipping and handling let's me know that their primary concern was taking advantage of a custom with an AC unit that was broken in the Florida heat. USE THIS COMPANY AT YOUR OWN RISK!!!!!! read more

I'm giving them 2 stars, because they did manage to get a unit installed and working. Short version: Do not use these guys, you may end up regretting it after dealing with months of incompetence. Long version: We ordered a HVAC unit through Lowes for a rental house in Palm Coast in December 2013, the unit was installed and everything was running well. After the install I started getting calls from Climate Control to schedule final inspection by the city. I reminded them every time to call the tenant in order to schedule. Then I would hear nothing until that call repeated a week or three later. This went on every few weeks for a period. Then the calls stopped and I assumed they had gotten it taken care of. On July 17 2014 I received a letter from them with some printouts and a handwritten note that I owed $40 re-inspection fee. Apparently they had scheduled an inspection 3/10/14 without contacting anybody and the inspector was unable to gain access to the air handler. Note it took them 4 months to notify us of the failed inspection. I called the number on the note to find out what was going on. The "lady" that answered said that I had to pay for the re-inspection or "leave it alone and see what happens when you try to sell that house in the future". When I stated I thought they should have scheduled it properly and since they didn't they should pay it and schedule a new inspection she just said "well we won't pay it". At that point in the conversation I unfortunately got upset, vented a bit at this purported "lady" and hung up. I contacted the tenant and the city, paid the re-inspection fee and scheduled an inspection myself; 5 minutes of work, I wonder what "the lady" does all day. The day after the phone call the tenant dropped off a code enforcement notice from the city of Palm Coast that had been found taped to the garage door. There is a little known about ordinance in Palm Coast about blocking the HVAC unit from view from the street. Anybody who has ever been in Palm Coast can immediately see that it is rarely if ever followed or enforced. However, purely by coincidence we received a notice regarding that HVAC right after speaking to Climate Control. I went to Lowes and showed them the paper work. The installation manager was great, he told me that Climate Control Heating & Air were "on the back burner", and they have used them very little lately because they have been difficult to work with scheduling wise. He assured me now they were "off the burner completely". Lowes refunded me the reinspection fee immediately as well (I used the money to buy panels to cover the AC with). The point of this whole long tirade is: beware. Climate Control Heating & Air scheduling/customer service people are incompetent and ornery and will apparently be vindictive if you dare complain to them about their poor service. read more