I asked them to tow my truck to my place. My truck was in their shop, and they brought it to my place. Before they towed the truck it was perfectly fine. But after they brought the truck to my yard a piece started leaking and the driveshaft was damaged completely. They made me pay $2,000 for everything. They need to be more careful with the cars, and Also I do not recommend calling this towing company. read more

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Not very reliable or accurate time of arrival. Starts with a couple hrs then when I call in to check after 2hrs, it's now up to 3hr and then it 4hrs. Then we get a text en route and still wait another hr!! They say only 15mins away but do they show up...NO. Give some realistic arrival time please and not waste peoples time waiting around. Call anyone but Clover. read more

I need my car towed three km I called clover at 7:50 on Saturday night May 11 and as I'm typing this review it is 11:15 May 11 and I still haven't been towed! read more

Battery died at the worst time!! But thankfully this company works throughout the night!! Dakota was the BEST! He came so fast and fixed our car battery in a minute! Reallly happy since it was late at night and freezing cold. Response time and communication from this company are top notch. Super friendly and understanding. Would recommend to friends in the area. If you are in the area and need a tow or a battery boost, these guys are the ones to call. read more

Clover Towing - Car battery working again! - Towing Near Me - Surrey, British Columbia

My car broke down on the side of the road and I called BCAA as I have a membership. They told me they will be sending Clover Towing. Two and a half hours later and they still haven't arrived! I was beyond frustrated . It took almost three hours. Kurt was the driver who came to tow me. He was very helpful, knowledgeable and personable. I gave two stars based on his service. Three hours stranded was very stressful read more

talked to a woman there and she was incredibly rude! A family member was just in an accident and she was so curt and was talking to me like it was my fault. Awful woman have some respect for others and your customers. The men on the phone were very nice though. read more

Gas tank emptied at Clova Towing . After my car accident attended by the Fire Department I asked that it be towed to my house about a block away. The fireman in charge told that it had to be towed to Clova Towing. I found out after reporting the accident to ICBC the car could have been towed to my house. I then called Clova Towing to have the have it towed back the next day and put into my secure house garage The gas had just been filled prior the accident. But after being at Clova Towing less than 24 hours the gas was empty. This was discovered later when my son got equipment to remove the gas . I have now reported my complaint against Clova Towing with the RCMP. read more

towed my van for an ICBC claim. lost one of my hubcaps. won't admit it - so I guess I'm stuck for the cost of a hub cap.

this tow company has no thought of giving good service ,my car was suppose to have been dropped off at our location on sept 30 between 8am and 5 pm,i call them at 430 pm they are located in surrey langley area . They said that the car hadn't been picked up yet because they were busy with city contract and the driver said that they come first. i had booked this tow the day before sept 29th lady at the desk promised me the car would be at my premise well before 5 pm. then i was promised the the car would be at my location first thing in the morning its now 10 am and the car is still not here called them and they said the the driver was just loading the car on the truck . this company isn't worth 1 star. read more

My wife was in an accident vehicle was supposed to be towed to our home instead the driver convinced her to tow it to their yard. They charged incredibly strange fees like $35 to pick up one small piece of broken plastic and put it in the car. $60 a day storage. I ended up paying $360 to tow a smart car 2 miles to their yard and picked it up less than 24 hours later. Very rude unprofessional woman at the counter. read more

rip off big time . 650$+ taxes to tow an suv from 176 to 210 st about 5 Kms. threatening to dispose of my vehicle even though there is an icbc claim. or thry wanted to take my vehicle for free . I'm other words sign it off to them. HIGHWAY ROBBERY. read more

Clover Towing has the worst customer service I've ever experienced. They hung up on me when I called for information regarding my car. Yelled at my son which is on video. Extremely unprofessional staff. Stay away from this business if you can help it. Not customer friendly is an understatement. read more

My car was booked to be picked up (A week ago) between 9-10AM, I had also scheduled a rental car to be picked up at 12:30 (Assuming a company as common as Clover Towing would be reliable). I called at quarter 10 drive to ask where they were as it was running late, and I was told I'd recieve a call back right after they called dispatch. Long story short, I had to call again at 11:45 and was told that the soonest they would come was 90 minutes... So am I supposed to cancel other appointments to wait on a tow truck company that makes appointments for no reason? I guess I'll be getting a family member to drive the t-boned car to the auto body shop while I drive behind them, considering I can't rely on Clover Towing and sure don't recommend anyone else to. read more

I talked to a female about the inquiry of my vehicle.she was very rude .She was talking like she was a police officer.For customer service I will give 1/5. read more

I booked an appt. a couple night back, they said they would be at my house the next morning by 9:30am...By 9:40 they still hadn't shown, so I called them, they told me they were close so I waited another 45 mins...I called them at 10:30am and they had no idea what I was talking about!!!! I was blown away, they said I wasn't even in the system!!! I had clients at work waiting for me and I ran behind the whole day. I'm a stylist and was back to work June 2nd and they did this to me!!! I was told by a few people about another company and they were amazing, got to my place early and 10 mins later, they were at my mechanics, cost $60 to tow, not the prices these guys would charge, they have charge a lot for towing cause they're rent in they're shop is really high... I will never use this company again. That was an astronomical "mistake" UNREAL!!! read more

I did not had tolls service with them. But they are unprofessional. I tried to change lane on the hwy, putted my right signal time on. I only see the tow car accelerating rather than and speeding with me as I tried to go faster. So i almost missed the exit. And the tow truck is tolling a car behind. feel sorry for the car who got toll, the truck was going very high speed on highway and cornering on exit. the tolled car was got bouncing so much, and the car was tolling backward over 100km.... im not sure if this ok.... but imagine your set front wheels set going backward over 100km... probably it will damage your tires or the alignment since it corner fast. *not all tires going both direction good luck to this company, unprofessional read more

On Saturday my car died as we were travelling on Highway 1 and upon inspection under the hood was coated with transmission fluid as well as puddles of it under my car.. I had my two young kids with me and it was 30 plus degrees. I called Clover towing and was told it would be about 40 minutes wait. After about an hour I called back and dealt with amazing staff that explained someone was on route but that there were several issues and accidents hence the longer wait. I got a call back from a driver who apologized and explained that he was close to where we were. He arrived and really saved the day. The driver was great with my kids and turned a bad situation into an adventure for them. He was professional and extremely kind and my kids and I owe him a huge thank you for going the extra mile and making us smile when all I wanted to do was cry. Thank you! read more

This evening, I got my car stuck in the mud...literally Called Clover Towing and had the nicest receptionist receive my call and promptly sent out tow service. Kirby, who helped us out, was friendly and and professional. It was a challenging job but he was persistent. The rates are extremely reasonable for what work these employees have to deal with and I would highly recommend this company to others read more

The worst after damaging your vehicle and not paying to fix it and try to disown what ever they did like most tow companies never there fault read more

After the city towed my car for not driving it in the snow even though it was parked in my parking spot, i was not in a very good mood. The wonderful ladies working there made my day so much better, and a very annoying situation became bearable. They made 1hr long stay enjoyable and fun, i would not like to have to go back for the same reasons because it was expensive but wonderful staff and Ally super hot read more

Clover Towing - I dont know just a picture of my dog cause hes awesome - Towing Near Me - Surrey, British Columbia

Called to get a tow, but the woman I talked to was miserable to deal with. She must be going through something. How do they stay in business I wonder? 1/5 for customer service. She needs a new career, I'm happy she doesn't work for me. Happy to wait an hour for the next guy I found on google. read more

I attempted to use Clover Towing to have a vehicle towed to the mechanic, I called 3 days in advance because I wanted to have the tow truck pick up my vehicle on time. I called on the day, to make sure the tow truck was on time, the dispatch told me the truck will be on time. One hour after the scheduled pick up time, no tow truck. I called again to find out if they had forgot, the dispatch person told me that the tow truck had just left the tow yard and should be at my location soon. I waited another hour and no tow truck, so I called again and the dispatch person said the tow truck was rerouted to another customer the RCMP, apparently a more important customer than me, even though I had pre-booked the tow. I asked the dispatcher why she did not call me and at least tell me the truck was rerouted. She apologized about not informing me and the truck would be at my location shortly. I am writing this at 3 hours and 20 minutes after the booked time and still no tow truck. Do yourself a favour, if your in a rush or organized don't use Clover Towing! Poor customer service. Five minutes after writing this the tow truck driver called to informed me he will be 5 minutes. I guess better late than not showing up at all! Wow very painful, I don't usually complain but that's 3.5 hours I will never get back. Alright, so the tow truck arrived and the tow guy Ian was a really decent dude, the only upside to this cluster fu@k of an experience. read more

If you think that trouble with your vehicle is all that you get. Let these guys do their job. They will make sure that they ripped you off! Terrible service plus sneaky overcharges! read more

My roadside assistance placed a call with Clover. After over an hour I called, they had not dispatched a vehicle yet but hoped one would be available in 1/2 hour. After 2+ hours I called again, still had not dispatched a tow truck. No courtesy call, or text message from them. I cancelled the call and asked roadside assistance to get me a different towing company. Reach out to your customers if you expect long response times, be proactive! read more

Tow truck driver recommended we have our crashed car towed to their shop. We Listened .. Turned out it costs us an extra $80. Insurance company said they won't cover any towing because we didn't have collision and we needed to bring it to insurance company ( tow truck driver scammed us ) Clover wouldn't let us take our car from their shop without paying a fee. Woman on phone was TERRIBLY RUDE OH MY GOODNESS. We fought with them for 2 days. The manager was nice and refunded, that's the reason I give it 2 stars. But lady on phone and tow truck driver were Brutal. read more

Lady on the phone completely misled us as to how much it would cost to have our car towed. Said it was a flat fee plus per km, did not mention all the extras they would charg us. The truck driver was efficient and nice, but I would never go with this company again. read more

Absolute scammers! Just looking to pad their pockets - check your bill and complain. I was involved in an accident last week in Surrey and wanted my car to get towed to my house so I could remove my personal belongings and deal with my claim with ICBC. I called for a tow truck from another company I have used in the past. Clover arrives and tells me I have to cancel the other company because Clover has to be the one to take my car if the accident was in Surrey because they are the City of Surrey contractor. The driver then refused to tow my car to my house. He insisted that he had to tow my car to Clover's yard. In Langley! Why is my car being towed to another city?! The adjuster I have been dealing with has informed me that Clover had no right to refuse to take my car to my house when I requested. In fact, they had no right to tell me I couldn't have my car towed by whichever company I wanted! Not only has it made it more difficult for me to get my personal belongings out of my car, but the bill for the tow is much more than it should have been! Apparently the charges for the tow get broken down by distance - so the further the tow the more expensive the bill. So instead of taking my car to my house in Surrey, Clover insisted it had to be towed across Surrey into Langley. How many people are they doing this to?? Don't use this company. Call someone else! And don't let them bully you into using them like I did. If you are towed by Clover, make sure to check your bill and question why you had to be towed out of the City and complain about it. They should not be able to take your car wherever they want so that you have to pay more because they are greedy scammers. What kind of a company is this and why is the City of Surrey allowing them to be a municipal contractor?! read more

clover towing, employees are not to professional but they are helpful some what. i had my car impounded and i had stuff in the trunk, upon opening the trunk all of the items were moved and thrown around throughout the trunk even though they couldn't be moved just by driving careless clearly the workers there have gone through the car. They didn't steal anything gladly as their rep is not so good, but they left the car unlocked making me suspect that it was left unlocked on purpose for any opportunity for theft read more

Guy showed up and was unable to unlock door Keys where in the ignition tow truck 92 Then he said sometimes takes 30 minutes Spends less than 15 minutes then splits fast I called his office said he had a police call and had to leave Dispatch to go get my spare keys from home I live 30 minutes drive away stuck in Surrey live in Port Coquitlam I said I would wait then they said over a hour wait time . Is this normal treatment read more

Don't use this company. They charged me $220 for a 38 km tow. The more items that used to tow my pickup the more expensive it got. All other tow companies have a ceiling of approximately $150 for in Town Towing. When I had a discrepancy about a certain charge on the bill the general manager called me a liar. Use other tow companies and save your money. All this company wants to do is suck your bank account dry. I'm a Transit operator and and I feel I was taking full advantage of. read more

Hit and miss I had Ed tow my truck one of the best towing experiences ive had phoned them again today and ed was sick so they sent scott he started my truck and revved the engine after he was told the transmission was gone he was rude to the person whos house my truck was stored at and raised the price $25 from what I was quoted the tow today was a shorter distance than my last and the quote was $5 more but what I was charged was $30 more to travel 8 less blocks on the exact same streets I highly recomend you find another tow company unless you can get them to send you ed read more

Johnny in truck #44 rocks. GREAT customer service. BCAA told me up to an hour wait, Johnny arrived in 35 minutes. Plan A was to tow me from Langley to Chilliwack, but the boss wanted to try a local place first, to save on towing. We went to Canadian Tire but those morons couldn't even look at the van for 4 hours, so we went back to plan A. Not even a hint of complaint from Johnny for the run around. Had a great conversation with him on the drive out to "the wack". Clover's per/km rates are $.50/km less another BCAA contractor on the north side of the Fraser that I had to use recently. Slay some sockeye this fall Johnny! read more

Thanks Johnny ! I was ready to cry when you showed up to tow my car. But you made being stuck in traffic a lot more enjoyable.

2 hours after calling still no tow truck. called back and they sent out a tow truck 35 mins later. driver was nice but price was extremely high.if you have hours to spare waiting and a gold card this is the tow company for you. if you are in a hurry and on a budget steer clear. read more

My car broke down in the middle of a vey busy intersection in Langley, and I phoned Clover towing service. A driver named, Ian, responded. Ian made an unhappy and extremely stressful situation into a calm, more pleasant one. He was extremely kind and knowledgeable. I hope clover towing recognizes the value in an employee such as Ian. Clover towing has my recommendation. read more

I can only speak of my experience and it was with Clover via BCAA. Aaron was our driver and he was exceptional. He not only quickly and proficiently towed my truck to the shop I requested, but he also gave me and my dog a ride home since I would otherwise have to take a long cab ride. Very, very good experience ... props to Aaron! read more

Clover was exceptionally generous with their time in helping our family put on a haunted house for charity. Thanks for your kindness and unbelievable service. Much appreciated read more

Still waiting in the car for a flatbed.. Our 03 Subaru Impreza overheated this morning just before 9am and we needed to have it towed to the shop. Called BCAA and we were told it would be about a 2.5 hr wait for a flatbed as the flatbed driver does not start till 11. We decided hey, they BCAA driver last time was so amazing and patient and towed the car with just the regular truck, it should be okay. The driver that showed up, Matt from Clover Towing seemed so arrogant he didn't even check the height of the car. You think he would maybe back up to the car slowly, check the heights.. adjust anything if needed. Literally comes back at full speed without checking anything, rips the lip off of the car then when we yelled and he was like oh.. he tried to just pull out and started ripping the bumper off. So again were yelling STOP!!! He somewhat tried to fix what he had done, made some comment about " what, did you do these mods yourself? " really not what you say to the couple who is already pissed about your service. Anyways he finally gave up realizing he fully broke the clips and said "yeah I can't tow this, I don't want to try I'll probably pierce the oil pan." Why would he not examine the situation before backing up and damaging our car? On top of all of these problems the light that he threw on top of the car left some nice long scratches when he pulled them off. Matt told us sorry and he would have a flatbed sent out as soon as possible, should be about 20-30 minutes. Here we are, still waiting.. I have a feeling we won't be seeing anyone till 1130. read more

Saw one of their trucks driving down the road with 90% of their windshield covered in snow. Blind as a bat. Emailed the business, they said they knew the driver does it and they were not concerned... Safety seems to be their last priority... read more

I've never used their service, but watch out for their drivers- absolutely horrified with how one was driving tonight. I saw the tow truck run a red light, going well over 100km in a 60km zone. The truck then proceeded to nearly run me out of my lane, merging into MY lane when I was beside the truck. When I honked he kept merging until I slowed enough for him to be ahead of me. The truck was swerving and tailgating cars. These people need to get their drivers in order before they kill someone. read more