They always did well with me. Been working on my truck for years now. It's a 2004 real low mileage…read more Very knowledgeable.

When I lived mid-valley, I was glad to know that my cars were maintained and repaired by a…read morecompetent and friendly neighborhood shop (John Fitzgerald - High Tone Automotive, Basalt). I was afraid I would not be able to find that when I relocated down valley. Fortunately, I was wrong. Kevin and his team at PDA are prompt, friendly and very competent. They do a great job maintaining our older car (2003) and our newer cars (2017). I am thrilled that I have discovered a friendly and competent shop that is literally, "in my neighborhood." I highly recommend.

I was lucky to find this auto repair shop because my car was leaking all the oil. Great service…read moreoverall.

Our hatch on the Toyota 4 Runner wouldn't close on our trip from Marble. We stopped in on a…read moreSaturday afternoon at 1:00 and the gentleman who spoke Spanish mostly, fixed it in 10 minutes. We were so thankful and relieved. Now they have two 5 star ratings from people who were stuck, from out of town. We didn't have to have to drive back to Denver, earlier.

Called bob directly seemed pretty friendly joked around on phone other company quoted 2 and a half…read morehours and bob said 1, call other company and cancel, wait on bobs 1:45 passes I text "is your guy on the way yet. No response, call Half hour later no answer. Call Covenantat least their honest, after I called bobs at 2 hours 15 minutes waiting I call back Covenant and they were there in under 15 minutes still hitting their original quote time!!!

Jake came to our rescue when our toy hauler was stranded. You did an AMAZING job getting us to…read moreRifle. Thank you for the service!

The worst towing company I have ever seen. If they get your car goodluck. Also if they took my…read moregrandmothers car there would be no way for her to get it i walked 1.5 miles to the shop these guys stink

I had a Pop Up camper that I paid to store in an HOA storage lot. They stopped billing us for it…read moreand unbeknownst to me had it booted, towed and impounded at Mat Dog - even though it had a permit. Up to that point my issue is with the HOA. I was VERY displeased to learn when I called in to find out where the camper was (who checks a storage lot every day?) that Mat Dog had kept it for 8 DAYS before contacting me to let me know they had it - and that contact only happened because I went looking for it. Temple (the owner?) basically told me that they could wait 10 days legally before they had to call. But why would anyone wait that long?? Oh right - because they charge $30 each day - and why not make $300 extra dollars by avoiding resolving an obvious issue. They could not meet me when I tried to show up that day during business hours - but said they wouldn't charge more than the [unnecessary] 8 days, only to have the driver that met me the following morning reply with 'we charged you for 12 days'. And that was on top of towing and booting charges. Almost $600!!! If I owned a towing company - and wanted to do as their website claims: "to serve the people of Carbondale and the surrounding area as best we can... We pride ourselves on the reputation that we have built over the years for excellent customer service" I would probably start by calling an unsuspecting person on DAY 1 to let them know I had their property, and not just let the bill rack up for the sole purpose of financial gain at their expense. And I've owned a successful company in the valley for over 17 years - and have seen unethical companies come and go during that time. At no point was Temple interested in making this right. No 'hey - my bad for not calling you... I'll just charge you for the tow and 2 days'. That leaves me with no other conclusion than this company is run unethically, and as such - I recommend avoiding them at all costs.

They said I could come in for an oil change at 2pm (6/25/24). When I got there I just got a blank…read morestare from the one guy washing a Jeep. Two other guys were just sitting and doing nothing. The Jeep washer consulted the other two. Then went back to washing the Jeep and ignored me! I left.

these guys have mounted and balanced at least 5 sets for me and are always timely, friendly and…read moreprofessional. also patched my mom's tire on Fourth of July when she would have been stranded otherwise. big thanks!

EXTREMLY RUDE OWNER/TRIES TO SELL SERVICES YOU DON'T NEED!!!…read more I have been taking my VW here for a few years. At first I was very happy with the customer service and the work seemed solid. I'm a local and I like to support local businesses. However recently I had a very large and expensive job done. When I arrived to pick up my vehicle I ran into a few problems 1) a received a laundry list of items the car still needed to have done, I would have happily paid Cattle Creek to do these items when the car was in the shop instead of driving an additional 80 miles round trip, again, to do the recommended repairs. I was told by the owner quite rudely that I would need to bring it back in 2 weeks time again to do the repairs, very inconvenient. I made an appointment nevertheless 2) When I got into my vehicle there was a small latch broken in the center console that was not broken when I dropped it off here's where we get into problems...the owner Richard told me he couldn't be responsible for everything that breaks in my car and that he would "price it out" keep in mind this is a $16 part that takes under 30 seconds to repair and I had just paid him a cool $1347 and he felt compelled to argue with me about this part. He then proceeded to tell me all of the additional work my car needed. 3) I said ok, booked the service appointment 2 weeks out and agreed to come back. I then called him later that day and expressed my unhappiness with his terrible customer service and again the owner Richard was extremely rude and argued with me finally after 2 calls he agreed to fix the latch for free when I brought the car back 4) Fast forward 2 weeks, Richard originally quoted me at $375 for a 20,000mi check up and that would include the vacuum lines I needed. I said I didn't need an oil change (the manual says 10,000mi Richard says I should do 5,000mi I said no thanks) 5) I arrive at Cattle Creek Vdubs and now the 20,000mi check up without the oil change is $300 (fine same price as VW dealership in Glenwood Springs, yes I checked and got a written estimate) but the vacuum lines would be an additional $375 I said no thanks I'll get a second opinion. Richard did have a mechanic fix my latch for free. 6) I take my VW to the dealership in Glenwood Springs and get the 20,000mi check up at a cost of $300. They also agreed to check the vacuum lines. Here is the kicker the VW dealership said the vacuum lines were in fine working order and didn't need to be replaced.... 7) But there's more, I also had a break strip out that I requested Cattle Creek V dubs fix, Richard came back with a $350 estimate which at this point I feel he is just pulling out of the air, and tells me the motor on the rear hatch must be fixed, the latch and the rear top break strip...VW dealership fixed the latch for $60, i was told by Richard the trunk hatch could not be fixed for under $350 8) All told Richard tried to sell me $700 worth of services the VW dealership said I didn't need. Keep in mind I had been using Cattle Creek Vdubs for over 3 years. I have to thank Richard for being a complete jerk to me. If he had not I would still be overpaying for services my car didn't need. Make your own decision. Mine is to not overpay total jerks who try to blatantly rip you off.

I have been in the German car repair business since 1972. I worked with Audi, Mercedes-Benz,…read morePorsche and Volkswagen. retired 2013. Recently my 22 year old step daughter thought it would be a good idea to drive her 2002 VW with 123,000 miles from Connecticut to California. She ended up in Glenwood Springs, Co with a broken down car. I was in Connecticut with the only ability to discuss with Richard at Cattle Creek Vdubs. I can tell you that Richard is a straight shooter, he knows what he is talking about, he speaks honestly to another German car guy and he saved my daughter's situation. His prices are fair and he tells you the truth. He does what he says he is going to do. Thank you Richard for your help. I would be happy to recommend your shop anytime.

Derrick has helped me multiple times and has always been kind and professional. He has rescued me…read moreoff the side of the road on Vail pass. He has rescued several of my customers. Give him a call. He is always kind and professional.

My insurance company assigned them to me and they showed up on time ready to help me out…read more Responsive, professional and very helpful. If I get in a pinch again hopefully they'll be the ones to help out.