This is the nicest hospital I've ever entered! It is modern, spacious, beautiful and so well designed. I was told we were going to a really nice hospital, and this was no underestimation. It was kind of difficult to find the correct elevator to take us to our floor, but when we made it to the right place, we encountered a long counter with many stations of people ready to check us in. The children's waiting area has huge glass windows with a beautiful view of the city, funky colorful lounge seating, a fish tank with fish in it and child-sized colorful tables and chairs. There was also crayons and coloring pages readily available to use in this open, spacious waiting room. Our pediatrician's office was huge, with a giant windows looking out on the city and mountains. Otherwise there was nothing to really indicate that this space was kid-friendly, and I would have appreciated some toys/books or just about anything to occupy my children while the pediatrician explained everything to us. However, she was reassuring, kind and knowledgeable. We then headed to a different floor for testing. In heading to this floor, we passed huge interior outdoor courtyards of plants, giant water fountains and decorative pools with sculptures poking out. I only saw a portion of the hospital, but nearly every turn we took was pleasing to the eye. The parking garage we parked in was almost entirely designated for people with handicapped tags, pregnant women, and those with children under 8 years old. What a convenient idea! read more

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the intensive care unit is pretty good but the intermediary care unit was very unsatisfactory. patients are restrained to their bed, nurses are not doing their job, the unit is disorganised and the communication very bad. my father had wait up to 5 hours to go the the bathroom or even get water. you need to constantly be on their back to get things done. apparently the clinic used to be very good but it seems like it's going down no. i would recommend another private hospital read more

Went here because i developed tonsillitis during the fist week of my study abroad trip. The staff are very kind and very nice. They understood that i couldn't speak spanish all that well but they knew some english. The doctor was very kind and very eager to get me well as i started crying in my consultation due to the amount of pain i was in. He even spoke in english during the consultation so that i can understand. My host family made me an appointment that same day which was great. All together my visit took about an hour. They even had a pharmacy on the first floor so that i didn't have to ride around looking for one. Overall it cost me 60.000 CLP and about 20.000 for the medication. Overall it was a good experience going to the doctor in another country. Other than the language barrier. read more

While traveling in Chile, I ended up in Clinica Alemana for treatment of a kidney stone. I have no complaint with the care. The problem is with the billing. Before they would treat me, I had to pay $15,000 US via my credit card. It's been more than two months now and I haven't received a bill nor any refund of the unused portion of the $15,000 -- despite emailing them five times and writing two letters requesting them. I have received no response at all - not one word - which is very unprofessional and rude. read more

So impressed with this hospital. Nurses and doctors are sweet, nice, helpful and professional. I felt very sick and they all assisted me. Some spoke English which was nice. They even made me laugh. I wish I could have thanked them individually! read more