I've bought all my cars from their used car div. So have all of my friends. My favorite dealership. John Petterson is my go to person. One of the kindest people I've ever met. He knows his cars and tries his level best to get you a great deal. Never tries to push or oversell and always leaves the decision to you. read more

This was a terrible dealership. we called in advance asking if they had a vehicle, drove 30 mins to get there and they didn't even have that vehicle. It took them 40 mins to do the appraisal on a vehicle we were trying to trade in. They were rude, the salesperson often left the room. we spent more time waiting for the salesperson to get back then actually talking to the salesperson. ontop of that our salesperson was rude and corse. they have a speaker just blasting music at the entrance so it's hard to hear anything. Don't go here read more

Better service than Shaginappi GMC, but still bad expensive business. 50.00 a tire to rotate including the spare. 350.00 for my 3500 express and only rotated not changing rubber. Vehicle went in for oil change but no deal for combined service. Same lift right? Expensive. No more GMC. Bought a Volvo. read more

Five star review for the staff and their helpfulness. 0-star review for their competency. I brought the car this morning in for a worn-out clutch. They were wonderful and helpful, and graciously paid for a cab drive home. Thank you. You were very accommodating and professional. Then I get a phone call saying my car won't start at all, and they need to do another $300 diagnostic to figure out why. I call back and say "No way it doesn't start. I just drove it to you." ... and so my wife and I take another 20 minutes to drive back (She's a Nurse, and missed work for this) to go get my car back. Turns out, the car drives just fine. It's just that the mechanics didn't know how to start a 2006 Kia without triggering the Anti-Theft system. Confidence completely lost. So many hours wasted. And I still need my clutch fixed. read more

I am getting really sick and tired of GMC Canada not keeping tabs on their stores and the BS that the people in these establishments are causing customers. My dad has been into CMP so many times for the same issue and yet here we are after all this time and money spent still with the EXACT SAME PROBLEMS. Get your shit together GMC. I'll be filing a formal complaint with GMC Canada as well and letting them know that your establishment is taking advantage of seniors. read more

We had our Chev truck serviced at CMP for PM check up in 19Km mileage. This is only less than a year truck which don't require a heavy maintenance check up. To our surprise we were charged for $610, which is not reasonable. The service advisor didn't provide heads up to what I should be paying unlike other dealer (Toyota for example) they will provide an estimate and explain to you what the services are needed. It seems we were scammed by a very high cost. Checkup includes general checkup, wheel alignment, brake check, which are not even needed at this time since the vehicle is quite brand new, but charges are too high... read more

11-Mar-2020 Update: Just got my truck back from two year pro pack inspection. DO NOT BUY PROTECTION PACKAGE. In fact, check your invoice. They told me they were throwing it in with the truck but charged me $815 for it. After two years, 33000km of mud and car washes they said there were "no touch ups needed at this time" to my paint, leather, undercoat or soundproofing. When I bought this truck the man who talked me into my $3486 dollar warranty told me I could bring it in every two years to have Pro-Pack re-applied. This apparently is incorrect warranty guy. This is a scam. Attached are a couple photos of my truck paint, fresh from the Pro-Pack inspection. What a joke. The shuttle driver who picked me up had some interesting terminology for the Asians wearing masks for Corona virus protection. I'll let you use your imagination on that one. The service consultant was very helpful and nice to deal with initially when I dropped off my vehicle. read more

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Sold me a lemon, Sales person laughed in my face when i hoped they would trade it in for something comparable, aren't willing to work with me. Lied straight to my face. read more

2018 diesel Colorado truck proper maint never abused motor fried 170000k. 20000 dollars for used motor motor advertised shelf life on truck was 250000 great retirement gift thankyou cmp read more

The Used Dealership at CMP: Dan Morrow was our sales dude. He was great to work with. We called him many times even after hours during the Christmas holiday to line up vehicles we wanted to check out. He was always polite and willing. Not pushy. Day of purchase he showed us what we lined up at his lot. Then even drove with us to another lot to look at something there. That surprised me! He was willing to find us the vehicle we needed where ever it was. In the end he found the exact vehicle we needed for our family. My hubby and I might be considered meticulous when it comes to details. And if we drove him nuts with our questions he NEVER showed it. Juan Gonzalvez was the business (read money) side of the deal. He was great to work with. Just straight forward and got the best financing he could for us. I would buy a pre owned vehicle through CMP again. And I would definitely request Dan Morrow! read more

CMP Chevrolet Cadillac Buick GMC - SOLD 2014 Yukon XL - Auto Repair Near Me - Calgary, Alberta

This guys are running a scam with all their added fees. Plus they consider a used car new. They will steal your hard earned money!! Dont be fooled! read more

Absalute crooks ..Took my CERB payment $1000 by pushing me into a deposit on a vehicle I didn't want to buy .I repeatedlysaid I don't want the Jeep.18 days later it comes ...No money back ..Everyrhing out their mouth is a lie read more

The sales person was lovely and helpful. Moving along to finance also a nice guy although I feel like I was misinformed. I was encouraged to get the warranty package, which I did and was ensured it was head to toe and covered everything( and not cheap)..... roll on a to the 1st week of April and I find myself with a $1600 bill as it wasnt covered under the warranty that covered eveything "head to toe". read more

I would like to give zero stars but the posting form will not allow it. My experience with CMP Auto was one I never wish to repeat. They were smiling and nice to me until they got my money. After that, no one would return my calls when I wanted to ask a simple question. Following that, one of 4 wheels that they had installed fell off while the car was being driven within 3 weeks of the purchase. Upon being requested to take responsibility, the management demonstrated arrogance, evasiveness and some bullying behaviors worthy of a collection agency - in spite of the fact that another GM dealership who examined the damaged vehicle said there was a torquing problem with CMP's installation. GM customer service was ineffectual. Even the so-called GM ambassador was useless and evasive. Not a nice experience. No more GM products for me! Avoid this dealership. I'm editing this review (originally published June 28, 2011) to let everyone know that the apparent interest in my past problem shown by the Manager per the note he published means nothing. When the problems were occurring, back in February 2011 there was ZERO interest or compassion demonstrated by anyone at CMP or GM. It seems to me that nothing has changed - it is just a bit of rear end covering for public consumption upon seeing my review. I'm sticking to Honda or Toyota from now on. Also - check out the 2 filtered reviews. I'm not the only unhappy camper. read more

Cmp Marlborough Muhammad was rude not once but 3 times. Argumentative about my extended warranty and wanted me to do the foot work. Rude and arrogant. My truck is a 2016 3500 diesel. I paid a pretty penny fir thus baby. I was treated like this was pick your part dump. No actually I was treated better there. No courtesy car. Was without my truck for 5 days. Waited over an hour for a shuttle. Top it off! They never even washed the outside of my truck. I will never enter that dealer ship again. read more

This review is a little overdue, but I wanted to write it anyways. First off, I never thought I would ever own a Chevy. I always swore by my Toyotas, Mazdas, VW's, etc. I actually went in to look at a used Cadillac SRX. My salesperson was Bob Thompson, and he was fantastic!! I work in sales myself so I can say that he definitely is good at his job and knows what he is doing! He took the time to find out why I was looking at the vehicle I was looking at and I explained my situation to him. I needed a nice-looking and spacious vehicle (because I have to drive customers around it it), that has low monthly payments, and I have a child who I have to cart around. Also, my credit situation is not the best right now so I also needed to be able to qualify for the payments. He took all of these things into consideration and showed me exactly what I didn't know I was looking for - a 2015 Chevy Malibu. I didn't even test drive the vehicle I went to look at. He took me straight to this car and told me how it fit the criteria of everything I was looking for. And I LOVE it. (I swear, I am in love with my Chevy Malibu). It's roomy, it's nice looking (I get compliments on it all the time), gets good gas mileage, my daughter loves it, and it drives beautifully. If it weren't for Bob, I would never have even considered it. So in summation: A) Go buy a Chevy Malibu because they are beautiful cars!! :); and B) Bob is your guy. He will take the time to find out what exactly you need out of your vehicle and point you in the right direction. I've had the car for 6 months now and I'm still in my honeymoon phase. Thanks Bob and CMP auto!! I will definitely be back for my next vehicle when I am ready. read more

I'd rather walk then ever buy another vehicle from them or get my vehicle serviced by them again. I'd rather walk! In the snow. Without a jacket. read more

This dealership failed to meet the signed purchase agreement of the vehicle I had chosen. They were dishonest about the products and services I had requested. They were unable to meet the timelines they had promised. Sales staff did not show any of the features that are basic on the new truck or explain anything about it. They often interrupted me and failed to listen to basic request. Calls were left unanswered and not returned. When buying a brand new truck some customer service is expected yet this dealership was unable to do so. If you are buying a vehicle, go elsewhere, not to CMP. read more

Just wanted to share another Previous experience with CMP, I have purchased a transmission for a Cadillac Escalade and had it in to SYNC the new part to the computer system in order for it to recognize the transmission and function, I gave the service advisor simple instructions to SYNC THE NEW TRANSMISSION as it was just installed to which he had no idea what I was talking about, after explaining again and again he replies with, Oh you mean flash it, to which I said sure flash it/sync it what ever you'd like to call it. after the vehicle was brought in he turned on the truck and seen the warning lights on the dash he walks over and writes up a bill for roughly $1,200 to which I respond what is this, he says oh well we have to diagnose all the warning lights first, I rolled my eyes and explained all the lights have to do with the computer not recognizing the transmission and to just sync it. (if the computer doesn't communicate with the trans then everything affected by the trans will be shooting codes until its recognized) he disagreed and told me that's not how it works so I raised my voice and told him to just sync the F****ing part, at which he said fine, but the trans mech wasn't available for 4 days at which point I said to him, do you have an available mechanic? yes does he have the computer? yes then get the mechanic to do it. he said fine if that's what you want but it wont fix the other lights on the dash, again I said just do it. this was approx. 9:00am by 2:30 I called him with no answer and no reply, at 4:30 I called the front desk and told them I'm coming to get my truck and ill take it elsewhere to which the nice lady on the phone responded sorry Mr Serridge but your truck has been done since 10:30am. the mechanic sync'd (or flashed it if you will) all lights are off and is operating properly. well go figure, 1Hr shop rate instead of $1200.00. unfortunately that trans didn't last long. Toast in 40,000Kms I have another story about a starter and key programming too. read more

A bit of an odd experience with this dealer today. I wanted to look at a brand new 2020 car (so probably over a year old but unsold) that was considered to have a blow out price. The price was well discounted. They arranged for me to come in the day after I contacted them, and in fairness, that would be little time to prepare a car if it were off in the back lot somewhere. I assumed because they arranged an immediate meeting that they had the car prepped for the blow out sale. When I arrived, the salesman was very personable but also busy with other customers. No problem ... gave me some time to be alone with the car. The (brand new) car's battery was dead when I arrived and a lot attendant came out and boosted it. The car was not all that well cleaned, only one of the listed-as-included floormats was in and it was upside down. I then went for an uneventful test drive and I liked the car quite well. After running the car for about 40 minutes I shut it off again at the dealer location and it was, again, completely dead. An examination of the body revealed a couple of faint scratches that could be easily buffed out. Upon lifting the hood with the engine running I could hear a faint tick in the upper part where I would assume the DOHC tech exists. Suffice it to say ... if that car had been tweaked when I went there I may well have bought it today. If I were selling cars aggressively with discounts I think I would have them in showable condition. I returned to my 18 year old car - that starts and drives and doesn't tick - and left the lot. read more

I love the car. HATE THE SERVICE! I don't like being lied to over and over again. And when you complain, they basically tell you that it's fine because you got " such a good deal". Apparently that think I'm an idiot and didn't check other dealerships before continuing my purchase there, because their price was the same as everyone else's. But I'm guessing I would of gotten two keys if I bought somewhere else. read more

Don't bother booking an appointment for 8:30 with instructions that you NEED back by 1:30. Won't happen. Worst service I've ever had. Been here before and had trouble, should of known better than to go back. read more

We purchased 4 vehicles there within a 2 week span. Our sales guy was awesome. What I don't understand is how their service department can be so terrible. They have the absolute worst service we have ever experienced, they have a huge turn around in their service department and after dealing with the service department I can see why. The light at the end of the tunnel is we can take our vehicles else where for service which we will be doing as they will never get another cent from our family. read more

The people here are great!!! Sales people were helpful and when I get my car serviced I always get great service and they keep me informed on whats going on with my vehicle. read more

Worst dealership I ever dealt with. They literally sabotaged my vehicle to try and make $1600 for a transmission leak that didnt exist. I went in for a pillow change and multipoint inspection and none of my fluids were done except the pills change and windshield washer fluid. My coolant was almost empty and my transmission fluid hadn't been touched, plus they didnt rotate my tires. Conveniently when they found this leak when my warranty had ran out 3 months prior but on their paperwork everything said it was in perfect condition and didnt need any service. Yet they took a "picture" of a massive puddle of oil under my car. I took it to a different mechanic for a second opinion and there is no leak at all and they stopped up my transmission fluid since they didnt even try to loosen the plug for it. When I contacted the dealership they said it was all justified and refused to rectify it at all. read more

Do not do business with CMP AUTO they totally lied to me from the get go, they turned a five-year loan in to an 8 year loan and the interest rate went up none of this was disclosed to me at the time of purchase. Fuck CMP... read more

I agree with you completely Leigh. I also experienced very VERY bad service, and even spoke with the manager who is now attempting to make amends with you. My car sat for about 45 minutes in the work bay, completely unattended by any mechanics, who later billed me for an hour's work - nothing was repaired - what they called the bill: analysis. Yep, I had already told them what the problem was, since I'd already had another mechanic look at it - but he was fully booked, and didn't have the parts. I went to CMP, showed them the write up from the other mechanic (who charged me nothing by the way), which identified the problem. They took my car, let it sit without doing anything, then said I would have to book an appointment for the following week for them to work on it - and I still got billed an hour's shop rate for 'analysis' of a problem they were already told about at the start. I didn't need you to tell me what was wrong with my car - I already knew, and so did you. How's that for a nice scam? As far as I'm concerned, that place is one huge rip-off, and I told that to the manager face-to-face. What's hilarious is that they took my contact information, then a year later mailed me some lame postcard type advertisement saying how they 'missed me' and wanted me to come in for a service call. Get real people - I will NEVER go the CMP Auto in Calgary ever again - and I tell everyone about my service experience there. read more

I wish they had zero stars. 1. Bought a brand new truck off the lot from them and within 3 months the paint had started peeling off the truck. Falling off in chunks, CMP argued with us back and forth between who was at fault. You could take a hose to the truck and paint would just come off in random spots. 3 months later we finally got the issued resolved after getting an upper level at GMC involved 2. Ripped our seat while doing an oil change. They called and told us and when we went to pick up the truck it wasn't anywhere on their notes that they had ripped the seat and when we told him to put it on there he said "no one called you". Once we got them to write down they ripped the seat I went to drive away and the truck wouldn't start. the Service guy told me "it did that when we brought it there" even though it didn't. I stayed and refused to leave until they fixed that problem as well..another 45 minutes 3. Our LED tail lights decided to stop working and we took it into service for warranty work. They told us they are charging us money to find the problem (which we told them) and then told us it probably wasn't under warranty because bulbs aren't under warranty. LED fixtures don't have bulbs -- hence the beauty of LED. and they are supposed to last for a long time, not 2 years of on and off use. I just automatically contacted GMC Canada and they are going to call to resolve the issue. Overall we are just really unimpressed with CMP. They have been nothing but a hassle and we get scared going there because we know it will never be a thank you for doing a great job and pick up the truck and leave. This dealership haunts me in my dreams. We would avoid them at all costs if we didnt have 20 free oil changes and the warrranty through them. read more

We bought our 2004 Envoy XUV used from CMP in 2005. All of the staff were fabulous ... until the extended warranty expired. We were promised SO many things initially, but many promises were not fulfilled ... such as checking for recalls, etc. on every visit. We ended up paying for a fuel pump that we just recently found out had a recall on it. When challenges occurred, we THOUGHT they were trying to help ... but when they kept occurring, we were told that our vehicle was "sinking and we were trying to bail it out with a thimble" ... My husband, as a retired mechanic, took it upon himself to do a compression check and we realized the engine was going. As we did not want a vehicle payment, we asked about repairing it (the vehicle has very low mileage still) and this was dismissed as a bad idea. When my husband mentioned that the engine was going, they were not surprised, but never ONCE mentioned that to us. We felt deceived and realized this was all about making money to them, rather than providing excellent service. We DID get the engine repaired ... at another shop ... and are very happy with them. We found out that CMP not only had us pay for a fuel pump that was under recall, but MANY software upgrades were not done as well. Hmm ... the vehicle is running, and starting (which was our initial ongoing challenge), MUCH better. We will NEVER, EVER go to CMP for another vehicle or for service. They have lost us as customers!! read more

Like others I would give zero stars if allowed! I brought my 2002 Chevey Venture in for a lurching/loss of power problem. They assured me they have the best scanners and personnel to diagnose and fix the problem. Charged me $90 to hook it up and scan it (10 minute job) and came back telling me it needs a new EGR valve. New valve will cost $150 plus another $90 for installation brings me new up to $330 before taxes. I give the OK and they do the repair. Drove home fine. Very next day same lurching won't exceed 50kmph! I take it back, they say now the intake manifold needs to be cleaned out at an estimated cost of $800 as it is all labour no parts and could take longer and cost potentially more than $800. Well I am upset but reluctantly give them the OK. I need my van working after all. I get the van back and same thing, very next day still lurching and loss of power. I take it back and state I have now spent over $1100 and have not solved what it was here for. I ask about a refund or just fixing whatever the real problem is at no additional charge. They refuse. They say you needed the intake cleaned anyway. I say no I didn't it wasn't causing the problem and this is a 10 year old van. I'm not about to spend $10,000 cleaning every little part on a $2500 van. Frustrated I stormed out of there and called up a buddy that works at Canadian Tire. He tested my old ERG valve and said it functioned fine. I gave him a case of beer and he swapped out the new one CMP installed for the old still working one. He diagnosed the real problem in 15 min in his garage. The real problem was I needed a new ignition module. 2 out of 6 cylinders were not firing occasionally causing it to lurch every time they misfired or didn't fire. New ignition module $67.99 and less than an hour to install. Total cost from a friend = $68 and a case of beer ($42.99). I had a great time working with him and learned a lot! In summary I went back to CMP to let them know what solved it and asked only that they refund the $150 for the EGR valve they said I needed and didn't. I had the part, box and receipt in hand, it had been installed for 2 days only and after soaking me for over $1100 in repairs I didn't need, I felt this is the VERY LEAST they could do. They said no, it has been installed, NO REFUNDS! I grabbed the magazines off the counter threw them across the room said a few non family friendly observations regarding their integrity and left. NEVER AGAIN. Should have been a simple $250 and under repair. Soaked me for $1100 of unnecessary repairs, would not make the slightest effort to make things right. My wife was hospitalised at this time, I had to take a leave from work and we really could not afford this, family members all pitched in to help and the very wealthy people who owed CMP (and several other dealerships in Calgary) decided they needed our money more and would lie, cheat, and swindle to get it. I gave them the opportunity to make it right, they said its already right we have your money, too bad! Truly sad and pathetic. DO NOT GIVE THESE CRIMINALS YOUR PATRONAGE! read more

Took my truck to cmp after it had been stolen and recovered. Dealt with Paul Melanson. He was incompetent. The service department was incompetent and a one star rating is too generous. Would not recommend anyone take their vehicle there for service unless you like getting ripped off. read more

I took my car to this shop to get repaired as they were the recommended shop from my insurer. I received the estimated due date for the repair (approx. 35 days after drop off) and went on my way. After 25 days I called the shop and asked for an update on the repairs as I needed to book an inspection on the vehicle once the repairs were complete. I was given a guarantee that it would be out Tuesday or Wednesday of the following week. I called late Tuesday to confirm as I had made an appointment to drop the car off for inspection Wed evening. I was then told that the car just needed a wheel alignment and would be good to go Wed afternoon. I tried to confirm this Wed afternoon and after arriving at the shop I saw my car was sitting outside, with no windows, door handles or trim. I am absolutely livid, I have been told it may be out tomorrow (Thursday) but guaranteed Friday. I had already booked a vehicle inspection, and hotel rooms for the trip I had been told I would be able to make, and now it looks like I am on the hook for various cancelation fees due to this shops need to 'make the customer happy' even if it involves shovelling shit & telling lies. read more

Vehicle repair. The worst dealership next to eastside dodge. Stay away. They tell you your car needs a part but if they change it and it does not solve the problem, you pay up and they will take another guess. Charged me 1 hour labor and shop supplies last time I took my Acadia in to tell me things I told them when I brought it in. Another time I took my car in and it wouldn't start when I came to pick it up. They charged me 1 hour to tell me it was out of gas. Again STAY AWAY... read more

Awesome customer service!! Got our truck from there and HAMDI was beyond helpful toke his time going over everything with us. We didn't feel rushed or anything!! Will definitely recommend CMP to my family and friends! Thanks read more

Absolutely excellent service - first last week when I purchased my truck. Quote "Dealt with Charlie Appleby - Fantastic experience - would definitely recommend both Charlie and CMP" Today, I called to enquire about having a remote starter and brake controller fitted. Really impressed knowledgeable and so helpful. CMP Auto you rock! read more

I had been ripped off before when buying a used car, and I was terrified of that happening again. So I did tons of research into the best GM dealerships (lifelong GM girl, here), and found that CMP had the best reputation of them all. Eg, when I phoned my insurance agent and had to leave a message with her aide, and I mentioned CMP and her voice went all dreamy and she said "oh,I luv CMP ! ", (which was a very good sign). I LUV this dealership. They will take excellent care of you, without any pressures. From the Sales people, to their Service Dept personnel, to the Shuttle drivers (where I have never had to wait more than 5 mins for mine in 3 yrs of being a customer, not ever), to the smooth running machine that is the check-in process when your baby needs a check-up, this dealership is 1st rate and professional thru and thru. Nothing will be a surprise to you, they communicate with you and keep you up-to-date, all the way and will do everything they can to make you satisfied customer. Best GM Dealership in Calgary ! read more

I bought my 2012 Cruze here and the process was a breeze. There was no pressure and each step was explained in a friendly manner. I've been in for service since then as well and everything was quick and painless for me. read more

Terrible service, given a huge estimate, asked the service dept (Mohammed) to NOT do anything so I could take it for a second opinion they did over $200 dollars worth of work despite that. Didnt acknowledge phone calls or messages. Told me three times on the phone that my car was "poorly maintained" Will never go back. Word of mouth is your best advertisement and we will tell everyone. read more

I had a very similar experience with the other reviewer. I do wish I could have seen the review before and it would have saved me a terrible experience with cmp auto. I sent my equinox in for some shaking issue. They did an alignment for my equinox and a couple of other fixes they suggested. I paid them $1,200 and picked up my car. In the inspection report, there was a note saying front LHS crossmember bolt a little loose. I didn't pay much attention as there is never a issue before. On my way home from the shop, the very first turn I made, i heard a loud scary noise, like something broken and damage from the bottom of my equinox. The car drove ok. But every time I start the engine, I can hear a loud noise from the bottom. I brought my car back to the shop the following morning. The service person was quite reluctant even to accept my car and repeatedly warning me that they will charge me if they can not find the issue. Anyway, they identified the issue and told me the bolt is quite loose now and some body part is loose as a result. To fix the problem, I have to pay up to $500 as they have to cut the bolt. I argued that my car was ok before and the problem was a direct result of cmp's work. My car stayed two days in the shop and finally I could meet the service manager. I was quite disappointed as the guy was with very bad attitude and had no intention to solve problem. He told me that it was me to have the bolt rusted. It is neither cmp nor gm problem - totally my fault. I mentioned I sent in my car because I trusted gm good wrench would fix my issue, not to created new problem. The guy said it is nothing to do with trust. It was my problem alone and I was not listening to him. They did offer a small discount off the labor rate to fix the problem. I didn't agree with that. I told them it is not enough and i was considering to file a complain. The manager responded right away - "it is fine. Bring his car and get him out off here". That is the attitude of cmp gm good wrench service manager to a customer - "I don't want to waste my time with you. Pay me the money or go away." From the attitude of a manager, you can see the culture and corporate goal of a company. From the dealership, you can see the manufacture. Customer means nothing to them if you already paid. read more

I have received this most appalling service at CMP from the bottom to the top. I have been dealing with an ongoing brake problem on my vehicle. I have been passed off from the salesperson to the service director with no results. I was told today that because they used inferior brake pads when they replaced the brakes 8 months I would have to pay to replace them and the routers that they damaged as well. After finally speaking to the GM he authorizes to pay for half. So I had to pay for their mistake. What kind of business practice is that? I have purchase multiple vehicles from CMP over the years but they have now lost a loyal customer. read more