I'm truly skeptical about going to someone other than my mechanic. I needed brakes along with…read moreshocks and struts. A very good price on parts. All done in a day so I didn't have to take off from work. And excellent customer service. They are my go-to if it's not my main mechanic.

Had a simple brake replacement and a check engine light on. They could not fix the engine light…read morewithout charging me $140 for a test plus the fix. They did not fix. They messed up a caliper when doing brakes. Did not advise me of this until they were done and wanted to charge me for their mistake. Also, if you change one caliper, you should change both. They did not. To me all they are good for is emission testing. Don't waste your time and money here.

Service was just great Customer service…read moreGood price And the did as I requested not trying to over sale I will highly recommend

Took my vehicle in to get a check engine light diagnosed. Took them multiple (4) visits to fix…read morethis, but they were extremely thorough with all the diagnostics and complete inspection of the vehicle. Friendly staff and customer service and courtesy rides to and from home or the workplace. Highly recommended. Will definitely go there again.

Returned my phone call... I called on Monday.... June ... its over a week... no return. Phone…read morecall.. I wanted an estimate on changing out a timing belt...

Thought they were customer friendly quick and efficient…read more Location was central area they need to mention they're in old Napa building

Very trustworthy. My wife brought her car in for a new battery and to check her squeaky brakes…read more They replaced the battery promptly and after examining the brakes they said they were just fine, squeaking was due to dirty pads. Not every shop is that honest. Last Sunday I had a loud scraping noise coming from one of my rear brakes. I thought maybe I could save myself the hassle of having my car in the shop during the work week so I went to a national chain shop on that Sunday and was told it would be around $950 -- seized caliper, rotor, pads-- I held off and took it to Auto Medix. They said the caliper was not seized, it was fine. Auto Medix replaced one rotor and the back brake pads, all said and done they were $610 cheaper than the chain store.

I have never written a negative review and if I could give zero stars, I would. The situation we…read moreexperienced this summer, waiting for our car to be repaired for 3 months was inexcusable. The insanity of the situation was the utter lack of communication. The phone rings at this shop and no one answers, we reached an answering machine only 5 times during that entire time period and never received a return call. When I finally started receiving texts in late June from the owner's cell phone we thought that we were finally going to receive consistent communication. Yet, responses to my text messages still went largely unanswered. There isn't even a business website to send messages. I am empathetic and my default is to give grace when things go wrong. I get there is a lack of workers, unexpected things happen in our personal lives, and maybe installing a drive shaft was complicated. But as a business you have a responsibility to OVER communicate to your customers. Also, given how she responds to negative reviews, I don't expect it will be a normal business response, which would be to sincerely apologize for the lack of communication and stress put on our family, which is what we deserved to hear and never did. She will say that my husband told her there was no rush to fix the car when it was towed there on 4/19. The TRUTH is that he said there was no rush to get it back immediately but that we needed this car when our son returned home by mid-May for his summer job. I guess our mistake was being honest as well as considerate? We paid over $1k up-front on 5/3 for the drive shaft part at their request, which we had no problem doing. She is also going to say that the issue lies with their parts supplier since by the 3rd drive shaft a Toyota engineer realized that it wasn't correct and that these parts were actually recalled and should not have been sent. I think the fact that you have a supplier sending recalled parts is, in general, a significant business issue. She will probably comment that I sent her a message through Facebook messenger on 6/2 - I did but only because I was looking for their business page, the business name was in her profile, and I recognized her name as one of the owners. My message was polite, and I apologized for contacting her that way. This is after no one contacted us for almost the entire month of May until 5/30 when she finally answered the shop phone and told us we would have our car back that week, even though I had left a voicemail the week before. She will likely also say that we didn't receive updates because they were working on the car or waiting for parts to arrive. Information like that is an update that we deserved particularly when 1 month turned into 2 then 3 months. The final straw was that we were told on 6/20 that one of our tires kept going flat. Rather than fix that problem while working on the drive shaft issue, they waited until 7/13 to order a new tire, further delaying our ability to pick up our car. We were then guaranteed, yet again, on 7/17 that we could pick up our car before they closed and, not surprisingly, they had yet another emergency/reason why it wasn't ready, and we had to wait another day. We did not get our car back until 7/18. This was only after our constant request for updates, via phone, text and in person, the last 8 weeks. And then Kenosha Toyota had to replace the coolant "T", a repair that Automedix listed to be done on the initial quote but didn't repair it or communicate to us that it was not done. Thankfully, Toyota found it while reviewing all of the repairs. And FYI, waiving a small credit card fee does not remotely make this experience acceptable. And while she said that she took off another 3%, we can't find it. The bulk of the "savings" is the cost of the used drive shaft vs the new one we initially paid for. Point blank if you are in a customer focused business then BE focused on your customers. If this seems ridiculous to you then go somewhere else and save yourself the aggravation.

Sammy helped me out on a Saturday morning without hesitation. This was after the two heavy tow guys…read morethat I usually use and know personally, couldn't. I got off the phone with Sammy with a total confidence that he had this. And there were no surprises. The next thing I heard was a text, saying the truck was dropped at specified location. With, "enjoy the rest of your vacation" attached. Firehouse will be my go- to, from here on. Thanks again, Sammy!

I needed my Jeep worked on and the team was great. Plus Mark at the front communicated everything…read morewith me timely. Would definitely recommend this place

Hubby took his 2016 Impala in and received quick and efficient service. He was impressed and will…read morebe taking my car in for service as well. Keep up the great job and if you need services check them out!

Left fuel sensor detached when I picked up my car and told me it wasn't their mistake. This was…read moreafter paying them $500 for repairs on my car. Won't be giving them any more business.

EFFICIENT TESTING…read more Wisconsin recently closed all of the State Emission Test facilities and are now forcing everyone to go to local mechanics. That list now has over 6000 locations to serve you. Now this scared me because I went to Yelp and cross referenced it with the list of available mechanics. The first 3 mechanics I looked at were immediately crossed off my potential list based off of the scary negative reviews. Then I came across this location. I know they only had 2 reviews but I could tell that they were written by real people and this gave me enough confidence to come here. I called prior to arriving and was informed tests are only performed Monday through Friday from 8am to 4pm with the last appointment taken at 3:45pm. He also told me that it would take 10 minutes. When I arrived the guy at the front counter was all business. He took my keys and told me it would be 15 minutes. I was a little nervous but it was only 5 more minutes then I was quoted on the phone. So I hung out in the lobby. There was a nice selection of manly magazines...sports, cars, ESPN, etc! The emission test are done in another part of the building where I couldn't see my vehicle. This made me a little worried not being able to see the process but I put my trust into the other Yelper reviews that this mechanic would be honest. My test was completed in 16 minutes, so that was great and I got a giant "PASS" when it was over. I was so happy and grateful for the Yelp reviews. I also found a new mechanic that I would come back to for future vehicle repairs.

This was our first time using Anaya's Auto Repair and we were very impressed. The service…read morepersonnel were very friendly, thorough, and transparent. The repair costs were very reasonable, and the work done was of exceptional quality. We definitely will be returning there again.

I purchased a used car and was having issues with car fax. They showed this place as somewhere it…read morehad repairs or inspections but didn't list what was done (at least on my end) so i called and at first they said they couldn't give the actual history but then they did go to car fax and look it over so i could know what has been done on my car. Very appreciative!

horrible people even worse work…read more A couple hours after a simple electric repai, my vehicle started on fire. I went di back to them when they opened and tried to get the situation resolved in a professional manner and I was not rude or hostile from the get go. however, I was tee with only disrespect and anger and rudenes and they blamed me for the fire they caused. I have been coughing and nauseous nonstop since the electrial and plastic fire they caused through low quality workmanship and even lower qual human decency.