Auction house - I bought an item. Manager very helpful - thanks. Working with me on the delay of…read morethe transport.

I have been a successful bidder in several of Alderfer's auctions over the last few years. The…read morestaff is extremely kind and helpful. Everything from lot viewing to shipping has been handled with a great attitude. Their website could use some additional tweaking to make it highly effective, but it's still very useful. I can tell from my multiple interactions with them, that they are honest in their representations and they DON'T try to unrealistically "hype" things to make them seem better than they actually are (something that some other auction companies do). I look forward to bidding in many more of Alderfer's future auctions and will do so with great confidence in this group of fine people. Some of the especially helpful people are Pam, Cathy, Jill and a few others who's names escape me at the moment.

Complete chaos. Unorganized pick up, no one seemed to know what the plan was, entire lot was lost…read moreand I had to apply for a refund. Unhelpful staff. Somewhat of an attitude in their voices. The gentlemen were trying to help, the main female was aggressive and unhelpful. If I sold something to someone and they drove there and it was missing, I would apologize and fill their refund documents out, that would be the least I could do. Not here, they said 'go to this website and fill everything out, and if anything isn't correct, it'll delay your refund'. Again, in a kind of threatening voice. Very unprofessional. Will not buy anything from them again and I'll be certain to pass this on the everyone I know.

Always something interesting or cool to buy and prices are very reasonable most of the time.read more

First time visitor and will be back. Small parking lot, but plenty of on street parking. We went…read moreon a Saturday when their train repair guy was in. The guy was super knowledgeable, friendly, reasonable on pricing and had the patience of a Saint! The entire staff was genuinely friendly and helpful. The place was steady busy the entire two hours we were there. The aisles were packed full of rolling stock and glass cases displayed new/used locomotives for most gauges. Train sets priced from around $120 up to over $400. It was so much fun walking up and down each aisle with my four year old and hearing him talk about every item. Tracks, scenery, models, couplers, tools, styrene sheets, smoke, oil, glue, magazines, paint, and brands like Thomas & Friends, Atlas, Rapido, Lionel, Bowser, Walthers, Athearn, Bachmann. They have a nice selection of Polar Express items too and some antique items. My son enjoyed watching the trains on their small layout and before you know it two hours had passed, but we had such a great time together. What a great retail experience. Thanks so much guys, we will definitely be returning!

Deep inventory. Thoroughly knowledgeable staff. Great repair service. For model railroaders…read moreHennings is like a national monument.

I ABSOLUTELY LOVE THIS COMPANY. I have enjoyed their auctions for a long time now. Everything…read moregoes PERFECT from start to finish!!! The shipping service is top notch, and everyone is just as nice as can be. Everything arrives quickly and in wonderful condition. I wish all the auction houses were as professional as this company. Thank you for taking such good care of me each and every time. Margie Baron

Probably 1 of the worst auction companies I've ever dealt with & we've dealt with many all over &…read morein Europe. Do not consign with them. Very poor item descriptions, no one would buy something the way they describe it. Nothing sent wasn't good quality. Didn't expect big returns but a fair amount. Poor communications, follow up. Nothing seemed to go well.

If you are searching for unique one of a kind antiques, this is it. Impressed by how much stock…read morethey have and how organized it is.

I interviewed for a job there about a year and a half two years ago and the woman who interviewed…read moreme was a nightmare. I felt like she was condescending and extremely nasty to me during the interview process. I would never work there let alone shop there so I don't know who owns this, but whoever does should revamp their staff because obviously They are not decent sales people to be handling the merchandise that they have in the store

I want to thank Paula for making my purchase an absolutely pleasurable experience. Paula was very…read morekind, knowledgeable and wow, such great service and what a great deal! I highly recommend!!

I had quite few items that were old, broke, and just didn't want any longer. There was one item…read morethat has sentimental value and significance to me that needed some work to be worn safer. Paula exchanged the old items to put into the repair of the sentimental item and also created a new ring that is absolutely gorgeous and that I will cherish forever. She is professional, caring, and very knowledgeable about jewelry and gemstones. Thank you!!

SO BIG! There is three different areas to browse! This came as a recommendation so my mom and I…read morechecked it out. We loved it. There is so much to offer. There is an area full of furniture, there is clothing, books, housewares ect. You name it they may have it. There is an extensive kids section as well. Pricing was pretty reasonable. It was not too high. Everything seemed organized for the most part. The staff was very helpful in all the stores we visited. If you are looking for something to do on a rainy day or thrifting is your thing, I highly recommend this location.

MOVED to 355 Maple Ave, Harleysville PA…read more What once filled a shopping center now fills a huge building. Two floors of furniture, nick knacks, books, housewares, and clothes. Prices are more reasonable than they were at the old location. Elevator and steps for those who can't take on the steps. Line moves quickly and the volunteer cashiers are friendly.

Great coin shop! Good variety of "junk" silver coins and some really cool historic coins. It was…read moregut wrenching to sell my silver collection but it was for a new home. They made sure to check each coin's date and mint mark looking for any that may be worth more than just melt. It was a smooth transaction, left with a check, and I'm in my new home. 5/5 will be back.

Met Michael the owner yesterday 9/15 after being referred by a great friend, to discuss value of…read moresome silver coins. Right away enjoyed his friendly personality and realness. He explained the value, showed no pressure for me to sell, but because I felt he was extremely fair we did do business. Great guy. Thank you Michael

The chairs we bought from Stenella were exactly as described and in mint condition. So excited to…read morehave them and they perfectly complete our set. But the thing that sets Stenella apart from the competition is amazing customer service. The people in the office were professional and helpful. The chairs were shipped quickly and the delivery person called several times in route to keep us informed of his progress and when he would arrive. Highly recommend doing business with these professional antique specialists.

One of my favorite furniture stores in the country (and I have seen many!). Great catalogue and…read moreselection, unmatched service, and overall a well run business. There are great people behind Stenella Antiques and anyone would be lucky to take home one of their gorgeous catalogue pieces. - Kashew team