We hired Charles Lovelace with C&R Handyman Services to install a new bathtub in a bathroom…read morerenovation. This included a tub, tub surround, new shower/faucet hardware and a new access to the pipes via a bedroom wall on the other side. It took Charles two weeks to complete this project. The day the project was completed he stayed very late that night. My spouse signed off and paid for the job without realizing the job was incomplete. He left gaping holes in the sheet rock and didn't finish the access in the opposite room. We contacted him the next day and he came out a few days later to patch his holes. These patches did not hold and we had to replace the sheet rock in several places. A week passed and we had not used the shower yet bc we were finishing the rest of the remodel our selves. When we cleaned out the tub and turned on the shower, water poured out of the wall and the faucet was visibly loose. When we asked him to come finish it he refused. He stated we signed off on the job and we should read the bottom of the receipt. The bottom of the receipt stated he was not responsible for his mistakes and could not be held liable. I have video and photos of all of this. All he did was brag about all the awards he won but he would t fix his mistake or stand by his work!

Charles was timely and reliable, something that is quite hard to come by. We will keep him in mind…read moreshould another need arise.