These People are Pro's!!! Sammy, Kristina and Julie and the Ladies in Scheduling have been Awesome…read moreto work with for Torn Rotator Cuffs on both Shoulders. Highest Recommendation!! Kirk N. Newport Beach

OCPT has a large open treatment area with multiple beds and therapists working simultaneously. I am…read morecomfortable with the lack of privacy as long as patients receive proper attention. However, I have noticed a consistent issue across several therapists. After the first five minutes of evaluating the patient, many therapists begin engaging in casual conversations with other therapists or clients, and this continues throughout the session. This takes away from the quality of care, as they are no longer fully focused on the patient. Every patient, whether paying through insurance or co pay, deserves the therapist's FULL attention for the ENTIRE session, not just the first few minutes or the last portion. While working in a shared space is understandable, it is not appropriate for therapists to engage in unrelated conversations once a session has started. Management should address this and ensure therapists remain fully attentive to their own patients at all times. Updating my rating to 5 stars again due to the management's immediate attention to the matter. Thank you.

Kiana, Tatiana, and Lola have been such a pleasure to work with. They always had such great advice…read moreand amazing attitudes! I'm leaving in less pain and it's all because of these wonderful women! I'm really sad not to see them on a weekly basis! Thank you Team Newport CBPT!

I quit going before my rx was up. Approximately 10 session in. I left in exactly the same condition…read moreas I started. The therapist would spend a maximum of ten minutes with me. I got absolutely no feedback from him on anything I reported about my condition. The assistants didn't know what I had done previously, didn't instruct me clearly and seldom corrected me when I did an exercise wrong. They would constantly leave me and come back after I was done. I got a set of exercises by email after my first visit and it was never updated. On my last visit, the office had moved without notifying me. That made me about 10 minutes late and my therapy was, consequently, cut short. There was never any offer of ice, tens, etc. at end of session.

I've been treated for injuries and conditions several separate times over the past 10 or so years…read moreat Core PT. Each episode of care has been great. Great results. Great PTs. Great PT aids. Great front office staff. Parking is ample and access is easy. They treat you and they teach you how to treat yourself in the long run so you can have a great health span in life. Their app is very user friendly. John Kwon runs a clean, professional PT operation. One of his strengths (or he is just lucky) is hiring staff that just seem to fit in to the family feel of Core PT. Each PT adds something different in their approach. Patients can stay with the same PT or go at it like a smorgasbord and try different PTs through the course of their treatment. I hope I never have to return but, if I do, I know I will look forward to their service.

I am so happy that I listened to people that know! This team has brought my physical issues from…read moreinjury to healthy. I'm not 100% but I'm 100% not having surgery to solve my issue! What a great group of Dr.s and team members who work together.

I've been getting PT here 5 days a week for 13 weeks now. Everyone that works here are very helpful…read moreand so nice. Thank you Henry (my Therapist) for working your magic, I never could have gotten through this without all your hard work. I appreciate it more than I could ever put into words. Your amazing! Not only are you great at your job, you really kept me positive when I wasn't feeling very positive and that really helped in my recovery. You went above and beyond and for that I Thank You! It's been a long healing process but WE did it! Thank you to all of you at California Sports Rehab your all wonderful especially you Henry! Shelly Barrera

I wish I had read some of these reviews before choosing this clinic. I went here for a wrist and…read moreelbow injury, and the therapy team itself was very good. They were knowledgeable and provided quality care, although they seemed understaffed. My biggest concern was with the front desk and billing process. I was scheduled for more visits than my insurance coverage allowed, and I was later told that I was fully responsible for the additional fees. While I understand that patients are responsible for knowing their insurance benefits, I also expect a basic level of communication and customer service from a medical office. A clinic should have a system to track the number of authorized visits and alert patients when they are approaching or exceeding their coverage limits. Instead, I was left feeling like the responsibility was shifted entirely onto me for an issue that could have been prevented with better internal tracking and communication. It is frustrating to receive good clinical care but have such a disappointing experience with the administrative side.

I have great confidence that the staff is very knowledgeable and they provided a video of at home…read moreexercises that I need to perform daily to aid my recovery. The employees are friendly and the facilities are very nice.

This is my third time coming over the last five years. My first experience was horrible. No help no…read morerelief. My second experience was good. There was a female therapist and Ken and they were both very attentive and I did feel better after a surgery, she worked on me every time. The third visit, horrible once Ken left due to medical reasons I was completely ignored. I kept telling the therapist 50- 60Ish man messy blonde hair I had to beg him to work on my ankle. He kept telling me it's not swollen. It's fine. Keep working through it. Well I went to another therapist and then orthopedic and I have a tear in the tendon. I now have to have surgery probably wouldn't have had to have if he hadn't pushed me he doesn't know what he's doing. If he likes you great apparently he didn't like me. Mostly he's on the phone with personal business his son's football moving his mom. Literally walks in the door on the phone personal business gets on the computer still personal business. I don't care or wanna hear about your son's issues at school or football. I don't wanna hear all your personal stuff on the phone. He was so rude to me and indifferent. I finally stopped because it was a waste of my insurance money. I went to another therapist and I don't push if it hurts. The other guy was like oh no it's just scar tissue your ankle is fine ! When I saw an actual doctor orthopedic surgeon, my ankles are very weak and now I have to have a big surgery I've been angry since I left the assistants are very nice not knowledgeable the old man with a scraggly blonde hair the worst I've never been treated with such indifference

I had my second appointment today with Doctor Ron and PT Ron. My neck and back is very bad after…read morewhiplash in a car accident. I got so much relief today I can't say. The have equipment and techniques to get into the injured area and get you I stand releife and im highly please with the professionalism from the upfront ladies to the nurse practitioner and doctors and Maria coordinating everything with the Doctors and nurses. What a great team . Thank you so much. I have a long time to go but I'm very pleased on how much care and experience I have already been introduced to. Thank you Dr Ron and the whole team. You guys are the best

HORRIBLE EXPERIENCE: As a retired doctor, I hold healthcare…read moreprofessionals to a high standard of respect and communication--unfortunately, Newport Beach Physical Therapy did not meet even the most basic expectations. I recently underwent a complex shoulder reconstruction and joint replacement at the world-renowned Steadman Clinic in Vail, Colorado, a facility recognized for its excellence in orthopedic surgery. As part of my recovery, my surgical team provided a list of recommended physical therapy providers in Orange County, and Newport Beach Physical Therapy was among them. After an unpleasant experience at another therapy facility, I called this office and thoroughly explained my situation to the receptionist, asking to speak with David Bradley, the owner, to see if I could transfer my all my rehabilitation to his care without missing too many therapy days during the transition. The receptionist informed me that he was with patients but would return my call after 4 PM. Eager to ensure this was the right place for me, I even took an Uber to the facility since I am unable to drive post-surgery. I was allowed to tour the facility--which seemed clean and well-equipped--but despite seeing David Bradley in person, he refused to speak with me at that time even for 2 minutes. I was again told he would call me after 4 PM. That call never came. Not on Friday, not over the weekend, not even on Monday. This was not an oversight; this was a blatant disregard for professional courtesy and patient care. If a facility cannot even return a simple phone call to a potential patient recovering from major surgery, how can they be trusted with actual treatment? As a retired physician, I find this complete lack of professionalism and basic courtesy unacceptable, Due to this unprofessional behavior, I immediately notified my medical team at The Steadman Clinic, informing them of my experience. They have since removed Newport Beach Physical Therapy from their recommended list--permanently. A patient seeking care deserves to be treated with respect, not ignored. If you value responsiveness and professionalism, I strongly advise looking elsewhere.

Would not recommend. One of the physical therapists caused a NEW injury while my mom was there for…read moresomething completely unrelated. When my mom brought this up to the Owner Virginia, her reply was that she has caused injury to people to and it happens. ! Enough said - never going back.

I worked with Krystal after my surgery, she was nice and caring about my concerns…read more Nice and clean place.

Southland physical therapy was an excellent place to heal my never ending case of plantar…read morefasciitis. I was primarily seen by Dr. Maggie and sometimes by her assistant, Izzy. Everyone, including the assistants and receptionists, at southland physical therapy were friendly, attentive, and helpful in my healing process. I would recommend these professionals 100x over.

I originally came into Southland Physical Therapy just looking to get my knee taped as a quick fix…read morefor the weekend. Dr.Thomas suggested doing a full evaluation to make sure nothing serious was going on, and I'm so glad he did. I ended up working with him, and during that time, he helped me figure out the root cause of my knee pain. I play volleyball, and Dr. Thomas made sure I was practicing proper form and corrected some movements that were likely contributing to the issue. I've noticed a huge difference, and overall, I feel so much better. On top of that, all the staff at Southland are incredibly kind and helpful. Highly recommend!

Dr. Allen, Dr. Michael and the entire Pegasus team provide the most incredible Physical Therapy…read moreexperience experience that I have ever had. Their combination of heat and deep tissue massage has left me feeling like I have had a miracle . I have continued taking 700 mg of gabapentin at bedtime but no other pain medication not even Tylenol during the night or day. I have been seeing them twice a week for the past month. This is my first day of waking up pain-free. I am even walking around without my cane!Drove to get my hair done sitting here in disbelief. I can't wait till Monday when I get back to therapy again to see if this is a lasting effect. I will keep you posted..

The quality of care is outstanding. The facility is clean. The staff is attentive and well trained…read more I highly recommend Pegasus as a place to go for physical therapy. There were not any problems billing the insurance company.

The best physical therapy I see until now,best service ,heder is wonderful, full service nice viberead more

This is an amazing facility! Joanne and Jaz are so knowledgeable and I feel they and all the staff…read morethat have seen me, genuinely care about my progress and healing post surgery. Plenty of parking, and views of the dog park across the street are two added bonuses. I would recommend to anyone looking for Pt/Ot in the area