I lost my 4yo heart dog to cancer last week and a girl friend ordered a selection of fall-colored flowers to be delivered. Cobblestone must've read the contents of the attached card and realized this, because they created a beautiful arrangement in the shape of a dog; my friend didn't special request this. It brought much-needed light to an otherwise dark day. Thank you so much, Cobblestone. A week later and they're still lovely. read more

Cobblestone Cottage & Gardens - Florists Near Me - Meadville, Pennsylvania

Ordered flowers for Mother's Day and some flowers were dead in n the arrangement. Dreadful flower arrangement for a total of $90.00. Not one rose in the arrangement. Will definitely order from another florist next time. Very disappointing! Would not recommend ordering from this flower shop. read more

I pre-ordered a funeral arrangement and during the order, I explained what I wanted and the flower colors based on what my mom liked. On the day of the funeral, I stopped by the shop to pick up the arrangement, but it was not ready...I take full blame for this, I didn't give an exact time for pick up. The staff told me that the wreath would be ready in an hour. I came back in an hour and the wreath was ready; it turned out better than I could have imagined and exactly what I wanted. The staff attempted to make the delay right by giving me a small arrangement I needed in addition to the wreath, but I was partially to blame, so I insisted that I pay for the arrangement...we agreed on a small discount (I don't expect a business to "make up" for my mistake). The customer service is above and beyond what should be expected. The staff was so helpful and great to work with on the arrangements. The staff wants to make it right. Thank you Cobblestone Cottage. read more

Cobblestone Cottage & Gardens - Florists Near Me - Meadville, Pennsylvania

DO NOT USE! Not dependable. I ordered flowers to be sent to the funeral home for a close friend of ours. I was contacted the day after the services took place and was informed that the flowers were never delivered and were sent to the deceased house after all the services and was charged the full price. I spoke with the owner who was very dismissive and unapologetic. Guess they are too busy and don't need the business. Do not use! So disappointed as it made the efforts look like an after thought. Would not recommend read more

Ordered flowers for my parents 50th wedding anniversary, they were renewing vows at a local church. Picked up a beautiful bouquet just before the ceremony. My mother was delighted. Good experience. read more

I've ordered flowers from Cobblestone Cottage a few times in the past. The recipients have always commented on the beautiful arrangements. But I was floored recently by the exceptional customer service. I placed an online order for a basket of flowering plants for mother's day, to be delivered at her workplace, at a neighboring school district, on Friday. So I was surprised when I received a call from her on Thursday thanking me for the flowers. It turns out, the folks at Cobblestone recognized that many of the local schools were scheduled to have Friday off, and quickly got the basket out before my mother went home for the weekend. I've always been pleased with the quality and beauty of the arrangements Cobblestone Cottage provides. But now I can say their service sets them apart. read more

I ordered the Butterfly Terrance bouquet for my mom's birthday. I did everything on line and it was very easy. They delivered on time and it looked just like the picture. Will definitely use them again! read more

I would choose zero stars if that were an option. I have utilized Cobblestone in the past (twice) and both times my orders were less than satisfactory and nothing like the $80-$90 arrangements I had chosen. I'm not a completely unreasonable person, I understand that some substitutions might happen but when I'm paying such a substantial amount for flowers that will die in a week or so, I expect that the company will at least take enough care to make them look somewhat similar to the expectations they set forth. Initially, my call was returned by a young girl who had clue what she was doing or the first idea about customer service. She made no apologies other than to offer information that florist who made this arrangement tends to make arrangements on the skimpier side and she would send out another the next day by the owner and she would make sure it was worth what I paid. I obliged and was appreciative but they still were nothing close to the bouquet I had picked. If you're not able to make them similar, don't post pictures online to choose from because that becomes my expectation (not to mention I paid for the premium bouquet and it included about $30 of flowers). I still wasn't happy so I was offered mwindchimes.... SERIOUSLY?! I didn't order freaking windchimes, I wanted the bouquet I paid for. In any case; I specifically went through 1-800-flowers this time (my third time ordering flowers this year) so as to not have to deal with Cobblestone again and I think these pictures can speak for themselves. If you ACTUALLY THINK this is ok by any means, go ahead and place an order. I for one, will never use Cobblestone or recommend them to anyone I care about. read more

Cobblestone Cottage & Gardens - Florists Near Me - Meadville, Pennsylvania

My niece went to Cobblestone Cottage & Gardens for her flowers for her wedding and the woman Judy (who is the owner) was horrible! Just because my niece did not want alot of flowers & knew what her budget was (which she cut in half because of how rude Judy was) she sat there and had the audacity to tell her she couldn't have certain flowers because they were for classy weddings, not a shotgun wedding.... Really?! You don't assume what kind of wedding a customer is going to have. Her wedding was classy and definetly not a shotgun wedding. How can any business owner treat their customers like that? The flowers were beautiful & that is Judy's only saving grace. She should not be in business if she doesn't know how to treat her customers right. I would never recommend her to anyone in spite of how well she puts together flowers. read more

Because I am out of state I placed an order through Teleflora, which meant that the florists at Cobblestone Cottage would create and deliver the arrangement to my mother. I had a horrible time with Teleflora- understanding english, telling me the arrangement was 'unavailable', and eventually delivering a pastel arrangement of carnations and lillies when I had ordered a bright bouquet with orange roses (How Sweet It Is). I had more faith in a local, hometown business, so I called Cobblestone Cottage to get their side of the story. As soon as I mentioned that I was calling about a Teleflora order, the woman said she didn't have time to talk and hung up the phone. That decided it for me. I will not be calling again! read more

I called from Florida to order flowers for my sister-in law who had just had surgery. Mrs. Hunter made some great suggestions, and was very pleasant on the phone. A couple of hours later I received a cell phone message with a picture from my sister-in-law of the beautiful arrangement that was delivered. I am very pleased. Great Service and Product! read more

As we were planning my father's memorial we were struck with the sudden loss of my step-mother. My sisters and I were beyond distressed. We were no longer burying and saying good bye to our father, but also our step-mother. These circumstances were far from expected and unimaginable for any person. I am now planning one memorial service to honor both of my parents. As my step-sister's are traveling from out of state, it was left to me to make adjustments to the pre-planned arrangements of my father's memorial service to include my step-mother. I was asked to purchase one funeral spray for my parents from myself and 4 sisters. My phone call was received by a women who was less from sympathetic to our shock and loss of both our parents. Her abruptness, lack of compassion, and impatience as I tried to explain our unique circumstances added to the emotion of the day. Her patronizing attitude toward me added to what already was a stressful situation. I realize that a funeral listed under two names was unusual, but it is the situation of which we am dealing. If you are looking for a compassionate vendor that is willing to hear your request and have the ability to express empathy during a difficult time, keep looking. After my initial call and flower order of $92, I was compelled to call back and cancel the order. Even in a time of grief, I decided that I could not allow a company to profit from what I felt was an exploitation of my grief. read more