I booked InstaMaids through yelp in preparation for my move! Instead of the move-in/move-out…read moreservice I requested a deep cleaning as my apartment needed a lot of love to get things sparkling before my move out inspection. Booking process online was seamless and I appreciated being able to add-on services like oven cleaning. They arrived within 10 minutes of the arrival window ready to go. I told them they could more or less ignore the furniture and focus on the apartment itself. They were very kind the whole way through. They were extremely thorough, even getting to places previous cleaners did not like under the bed. They nicely packed items thrown around in bags for me to sort through which I really appreciate. When finished with each area they asked if I wanted to check the area first for anything missed, another thing I appreciated. They offered to take out trash bags at the end but I told them they did enough and sent them on their way :) They are definitely worth booking and are extremely thorough! I will likely book again the next time I require a deep cleaning.

I booked them the second time. The first time wasn't bad,…read morethey missed spots and I had to call them to come back. The second time: I understand it was a bigger house, but there's a lot of areas they missed. They were in a hurry because they said there's another house they have to clean. I didn't wanna stress about it so I just let their business number know, had to send them a lot of photos for all the areas missed and they came back. (The same team with their Lead to oversee the service) They did much better but disappointingly still missed few areas so I had to clean it myself. I find their charges a little expensive tho it is a little cheaper than others. It's a 2.5 stars

This is the first time I used this service. I was blown away by the quality of their work. The…read moreplace looked impeccable. I would highly recommend them. The only reason I did not give them 5 stars was because the person did not speak a word of English. Other than that they were fantastic!

Great service We asked for our downstairs area to be deep…read morecleaned and they did a great job. We had large windows, two porches, a full sized bathroom, kitchen and living room. Really well done for our first time with Heromaids

Good cleaning service Overall happy with it…read moreTook service for balcony, washroom and kitchen floor cleaning

They did a wonderful job deep cleaning our apartment at a reasonable cost. We are happy to be…read moreworking with them again very soon for regular cleanings.

Reyna and her team came for a move-out cleaning of my rental house. We scheduled a date and then…read moreconfirmed via text message. Reyna also gave me a heads-up when they came on the day of the cleaning. Reyna and her team divided up and cleaned the whole house very efficiently. They did a good job cleaning the bathroom shower/tub/sinks/glass doors. For the kitchen, they cleaned the refrigerator thoroughly , cleaned all the cabinet drawers and did a good job cleaning all the appliances. They are easy to work with and work hard. The quote is reasonable. Highly recommend.

Reyna did an amazing job. I'm so happy I found her. I will definitely use her again.. and totally…read morerecommend her. Gracias Reina.

We hired this company for a move out cleaning and they did an amazing job. The staff were very…read morefriendly and professional, the pricing was also reasonable.

Be careful of this Stenio Duarte. He is not insured. His cleaners are the worst and most vicious…read morecleaners I have ever used. They have broken my blinds, my pull out faucets (by pulling the cords too hard), veneer covers on my kitchen table with abrasive chemicals, veneer cover on my bed by breaking it off while changing sheets, broken my vanity shield on my desk by hitting it with the vacuum, chipped my brand new bathroom countertops, scratched dresser drawers and more. I had to put up with him because my wife is fighting double breast cancer with dual mastectomies and I am busy at work and she can't help or supervise the cleaners. She discovers the damage after they leave. Stenio denies and never helps or fixes. He just continues to charge premium prices to have cleaners that aren't even his employees come out to do a surface clean and cause damage and cover it up. He is not responding to me. He has blocked my number after I sent him the video of the broken vanity shield on my desk. I wish I could get him to pay for my repairs or to at least not continue harming other people. This guy is the worst. His company is the worst. Hire a cleaning service run by the owner so that at least they have skin in the game to not damage your stuff. It's not fair because I did a full remodel last year and the entire inside of my house is new. All my furniture is new. His people are just coming in to destroy everything I paid for. *I forgot to mention - scratched stainless steel new stove with some type of abrasive brush or something. My wife knows even more bad things they have done.

Erica and her team have been cleaning our home for the past 4+ years. Her and her team are very…read morefriendly and also very professional. She's also very flexible if I need to change the date, which I really appreciate. Our home always feels clean, cozy, and nice smelling after they finish :)

I cannot say enough great things about Erica and her team! She has been my cleaner since 2020,…read morecoming to my house twice a month for years, and she always does an incredible job. She is organized, detail-oriented, and precise--every time she cleans, my home looks and feels amazing. In addition to regular cleanings, Erica has also done two move-out deep cleanings in the places I've rented over the years, and each time, her work was flawless. Beyond her exceptional cleaning skills, she is also such a kind and friendly person. My dogs and cats adore her, and it gives me so much peace of mind knowing that she and her team are not only thorough but also great with my pets. If you're looking for a reliable, meticulous, and trustworthy cleaning service, I highly recommend Erica and her team!

Very professional and cleaning was of good quality. Arrived on time and completed all the work…read morepromised.

We needed move out cleaning. Adrianna did a good job with helping us clean the apartment and…read moreespecially the oven which was the most intense/greasy but was as good as new after cleaning. Thank you :)

Very efficient, our home always looks spotless. We started with a deep clean request, they came and…read moredid an estimate and we were easily able to schedule it in. We plan to work with them long term!

We had biweekly cleanings for 5 months, and things mostly went very well. However, towards the end…read morewhen the owner didn't accompany her husband and the other employees they weren't as thorough with cleanings (spilled cat food and didn't clean it up, didn't vacuum cat hair on the stairs). We overlooked it as the owner would still come with them about every other time and things went well when she was there and the rate was good. However, the last time they were there they left the house and completely left our back door completely wide open and our cat got out. This was a huge oversight, and when I reached out to the owner about it she responded by saying that her husband said we would just leave our back door like that, so it was on us. Unfortunately, we couldn't move forward with using them regardless of how thorough she had been because when her husband was here he wasn't thorough and lost our cat (luckily we found her later that night), and he also didn't even respect us enough to own up to something he did or apologize, so we didn't feel comfortable having him in our home again.