Very disappointed. Since covid I had been coloring my hair. So off to the spa I go. f The…read morereception was cold as ice! No one smiled, looked angry and were sort of rude The hairdresser seemed ok at first but the results were less than flattering. I wanted silver white hair and ended up with mousy grey hair....I looked 7 years older! He did not mention that this would be a transition to gradually get to white hair. ..not a word! He did mention that the toner would fade in about 2 weeks. It was almost as if he couldn't wait to get rid of me. First and last for me on this one.

I come here multiple times during a year & compared to other places, CSPS is the best salon I've…read moreever been to. They have a front and back area. The front is mostly makeup & hair dressers, and mani/pedis while the back is where you go for massages etc. They have sooo many different types of massages & masseuse. A lot of their staff changes regularly for an unknown reason but the 'new staff' is amazing nonetheless. When you enter the back area, there are lounge chairs to lay on as well as a counter filled with different sorts of (organic) tea, water, nuts, chocolate, and what seemed to be brownies. The staff is super nice and polite and the massages are great. Not awkward nor uncomfortable! Love it.

Spent a few hours at Kalypso had a classic manicure and also got my colour applied…read more The spa has a very inviting and relaxing atmosphere. I love how there is a touch of nature everywhere and the overall energy there. The spa area is very clean and relaxing, the music is perfect for the setting. I had a classic manicure with Jen. She is very sweet and I enjoyed my mani with her. The hand and arm massage was great, wish it lasted longer It was my first time getting my colour applied here and I was very happy. I had my colour consultation with Emily & Marcela, they found the perfect colour and made sure they explained everything they suggested and did. They were very careful because I advised them about allergies, I really appreciate that. The decaf coffee was very good. I love how the spa is consistent with their branding throughout the spa. One suggestion just communicate what you would like and they will give you suggestions to make sure that you leave satisfied. Overall I enjoyed the experience and look forward to going back.

Very nice staff and friendly and did exactly what I asked for appointment right away no waiting…read morelooking forward to my lowlights

Best salon i have ever been too! their knowledge of Hair, color, cut and Style is Unmatched, as is…read morethe Wonderful staff! Crystal is the bomb and i would NEVER go anywhere else!!!

My recent experiences with the staff have been highly variable. Consultation 1 (Needs Improvement):…read moreThis consultation was a disaster. The staff member seemed to have very limited product and color knowledge, which resulted in a recommendation for both an incorrect color and product type. This led to a very poor initial result. Consultation 2 (Excellent): The second consultation was fantastic. This individual was highly knowledgeable, engaging in a detailed and helpful conversation about hues, and clearly outlining the benefits of different product types. I left this consultation feeling very confident in the recommended color choice, which was based on my preference for a dark shade. Consultation 3 (Lacks Assurance): The third staff member was extremely wishy-washy. I had very little confidence in her knowledge, as she constantly undermined her advice by ending nearly every phrase with, "but there is no guarantee." She also negated my prior research (e.g., on measuring vs. weighing ingredients) and offered unhelpful advice, such as telling me to "just try it out, if you don't like it, you can change the recipe." For a professional service, this lack of assurance and suggestion to "experiment" with a formula is concerning. Product Quality and Recommendation Process: While I understand the staff member in the second consultation did not manufacture the products, I want to note that two of the items she recommended were disappointing: Mitchel Cream Curl: This product appeared to be improperly mixed and contained waxy bits. Canadian Shampoo and Conditioner: This item became moldy. The last 'consultant' asked if i kept them in the shower. No - I kept them on the shelf next to the rice and flour in the pantry (eye roll). Furthermore, the third staff member's approach to shampoo/conditioner recommendations was unhelpful, essentially just walking me down the product aisle, which I could have done on my own. I would expect a more curated and informed recommendation based on my hair type and color treatment. I am trying the new color from my most recent visit and hope for a better result than the first time. I look forward to returning and hope to be paired with a consultant who embodies the competence and helpfulness of the second person I dealt with.

Sweet professional Hair Boutique supplies with a salon in the back tucked away from all the shampoo…read morebottles and other interesting hair products. I havent done my hair here so I'm only reviewing the service and product I just came to purchase. The Lady behind the counter was super sweet and helpful ! She guided me through the store to get me the best shampoo in their store . There was so many different products but she suggested to try the redken Purple shampoo for my needs.. she explained how and how long I need to use it on my hair for maximum effect. She was very knowledgeable and helpful. The prices were great and everything is tax included so that's Sweet! 24$ for a huge professional shampoo bottle Quite the deal I hope it works! Will definitely try this place out for a haircut soon !! Thanks bella will definitely be back

This was a wonderful experience... They do wonderful work on the hair…read more. I saw my friend's hair and I loved it . My turn out just like i wanted it to.. Best hair do and coloring yet.. Thanks Josee. Margie

I wanted to try a new place to cut my hair and Big mistake... First the lady want to have 2 o 3…read morecustomers at the same time. My hair looks really ugly and very short, she cut more than I asked and I showed her a picture, so I guess she doesnt have a lot of experience, and she kept saying is my hair faults because I have a lot!!! i told her: listen isn't my fault I have a great hair that can have any form, you probably don't have enough experience and besides one side was completely different from the other side... She tried to reduce the volume but she cut more and more I have to tell her stop cutting, stop trying to fix something I am going to leave without hair!!! And the worse her customer before wasnt happy either because if the color... It turned green!!! :( sooo no never again this place.. The estetician however is really good! at least I have great eyebrows with lousy hair and that is why this review gets one start only!!! Really I want to cry! :( but life have things more difficult and I kept my hair so I can at least donate it for a good cause