1. Coldwell Banker Realty Group One

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    Manhattan, KS

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    Coldwell Banker Realty Group One

    3.7 (3 reviews)
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    Colbalt Real Estate Management - Risk Report

    Colbalt Real Estate Management

    (9 reviews)

    We recently put a deposit down on an apartment with Cobalt Real Estate Management for our daughter…read moreand her friend, and the experience we've had with Belinda has been a huge reason why we chose to move forward with them. From the beginning, she has been professional, responsive, patient, and genuinely helpful throughout the entire process. Finding housing for your child can be stressful, especially being out of state and not being able to physically see everything yourself, but Belinda made us feel comfortable and confident every step of the way. She answered all of our questions, communicated clearly, and even took the time to explain where local shops, stores, and things around town were located to help our girls feel more prepared and comfortable. Knowing our daughters will be taken care of by a company that truly cares makes us

    Do not rent from this company!! I am a mom to a college student who rented from them in 2025…read more They charge outrageous prices for cleaning, maintenance, and other extra costs upon move out. They claim the charges are stated in the lease. But who charges $60 for a scheduling fee for cleaning? Doesn't cost them anything to schedule an appointment. They also charged $445 for a cleaning fee. These are college kids. My son's apartment was clean when he moved out. Maybe there was some light cleaning to do, but not $445 dollars worth. The maintenance fees were also crazy expensive for some nails holes and touch up paint. They are scamming people! They are keeping my son's security deposit, plus they have $360 is additional charges. They also have turned off their option to leave a review on their website, so don't believe the reviews on their website.

    Frontier Property Management

    Frontier Property Management

    (15 reviews)

    I would not recommend Frontier Property Management…read more During our tenancy, we were told multiple repairs would be taken care of, yet several were never completed while we lived there. Then, after moving out, they deducted over $825 from our deposits/credits--including an absurd $650 cleaning charge, despite us leaving the property in better condition than when we moved in. They also charged us for disposing of a microwave that was already there when we moved in, plus $75 for mowing and cleanup when the lawn had been mowed just days before we left. The only charges I consider legitimate were for two damaged blinds. My advice to prospective tenants: document absolutely everything--move-in condition, repair requests, and move-out condition. Based on our experience with ignored repairs and questionable move-out charges, I would not rent from Frontier again.

    If I could give this mess of a management company a 0 star, I would. My experience with Frontier…read moreManagement has been extremely frustrating and, frankly, unacceptable. The biggest issue is not one isolated incident, but it is the consistent pattern of poor communication, delayed maintenance, inaccurate information, and a lack of accountability. Throughout my tenancy, communication from management was inconsistent and often unclear. When dealing with important matters involving my lease and tenancy, I was not always provided with accurate or complete information. At the end of my tenancy, management communicated inaccurate information about the reason for my non-renewal. I found this extremely frustrating, misleading, and unprofessional. When something as significant as the end of a tenant's lease is being discussed, the expectation should be simple: provide accurate information and communicate honestly. Maintenance was another major problem. Repairs routinely took far longer than they should have, and multiple follow-ups were often necessary before anything was actually addressed. It should not be the tenant's responsibility to repeatedly chase management to get basic maintenance issues resolved. One of the most frustrating examples of this was the air conditioning unit in my apartment. When maintenance eventually replaced it, the maintenance worker told me that the unit was from the 1980s. Unsurprisingly, the decades-old unit eventually stopped working during the summer. What was even more unacceptable was how long it took management to address the issue. I was left without air conditioning for several weeks while temperatures outside were exceeding 100°F, leaving me stuck in an extremely hot apartment with no functioning AC. As a temporary solution, management provided a window air-conditioning unit. Unfortunately, that unit did not properly stay in the window and repeatedly became unusable. We had to contact management multiple times to get someone to address that issue, yet there was very little urgency in actually getting it fixed. Instead of promptly resolving the problem, management seemed to take a very lackadaisical approach while I continued to deal with excessive heat in my apartment. Being left for weeks without reliable air conditioning during extreme summer temperatures is completely unacceptable. Tenants should not have to repeatedly call and push management to provide something as basic as a functioning air-conditioning system. Another major issue was the building's entry doors. The locks constantly jam and malfunction, sometimes leaving residents unable to get into their own building. This is a basic security and access issue, yet management has repeatedly taken an excessive amount of time to address it. Having to stand outside your own apartment building (sometimes in extreme weather conditions) because the entry lock does not work is unacceptable, especially when management is already aware that the problem repeatedly occurs. There was also an ongoing cockroach problem around the exterior of the apartment complex that management has failed to adequately address. An ongoing pest problem around a residential property should not simply be ignored. It is another example of an issue that deserves prompt attention but did not receive it. What makes these problems even more frustrating is the apparent lack of urgency. Concerns are frequently met with delayed responses, repeated follow-ups, or what feels like dismissal rather than an actual solution. Problems are allowed to continue until tenants have to become persistent just to get basic issues acknowledged. A property management company should make living in an apartment easier--not create additional problems for the people paying to live there. Residents deserve functioning facilities, timely maintenance, accurate information, clear communication, and management that takes legitimate concerns seriously. Those expectations are not unreasonable; they are the bare minimum. Unfortunately, my experience with Frontier Management fell well below that standard. I would strongly advise prospective tenants to think twice before signing a lease with Frontier Management. Do your research, speak with current or former residents, and pay close attention to reviews describing how management handles maintenance and tenant concerns. My experience has left me with very little confidence in this company's ability or willingness to properly address ongoing issues. Based on my experience, I would NOT recommend Frontier Management to anyone. Hopefully, my review saves someone else the headache I experienced. You're welcome!

    Coldwell Banker Realty Group One - realestatesvcs - Updated September 2026

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