We were in the market for a newer used Ford Transit work van and reached out to Ramey Ford. We were…read moreable to schedule a test drive that day and sales rep Marcus and his sales manager were very helpful and didn't try to pressure us at all. We ended up purchasing a van from an out of state dealer that had a van with AWD. We will definitely go back to Ramey next time we are in the market for another vehicle.

my car was towed to to the Ramey dealership on courthouse road after the recent flooding. when it…read morewas found to be a total loss I made arrangements to collect my belonging. I asked a man standing in the service department who was literally standing, not helping a customer, if someone could remove my license plat. He said he couldn't at that time so I asked for a screwdriver to do it myself. This man looked thru what looked to me like a junk drawer and only found a flat head which wouldn't work. I then asked for one that would work, mind you we are in a service department , he proceeded to tell me the guys are too busy I'm not going to interrupt them for a screwdriver but promised he would remove my tags and keep them for me to pick up. Called today to make sure the license plate was removed and there as promised and they are not and the car has been towed and lied in the phone saying I didn't make it clear what I wanted ‍ how much clearer could I have made it when I asked for a screwdriver to do something you should've offered to do for me. BTW that's where I bought my vehicle from and had no problem in sales but because people like this man work there I will never be back

Just bought a 2019 Dodge Ram at Ramey and we were very happy with sales and service. Our salesman…read morewas Dave and he was great! We went all over the lot looking at different configurations, though we had a pretty good idea of what we wanted. When they did not have exactly what we were looking for, they organized a dealer trade to get us what we wanted. The truck had some issues, so they provided us a comped loaner for the week while it was taken care of. The sales process was pretty fast as these things go, and there was no upsell or pressure to buy dumb things (like undercoating). It really felt like they cared about our experience and were operating with integrity, which has not been the case everywhere I have shopped for a new car. 10/10 would go to a Ramey dealership again!

If you value your time and money. Do Not get your services done here. Asked to have my vehicle…read morelooked over for issues to submit to my after market warranty...This was 2 1/2 weeks ago. I make contact today to see where they are at with it, and I'm told that they have it looked at next week. Unacceptable.

I drive Toyota and always take my car to this place for maintenance. Their customer service is…read moreamazing. Everyone is so helpful and always willing to answer questions. They don't charge anything for inspection that doesn't involve any repair. Once I felt my car was giving bumpy feel even in plain roads. They inspected my my car for 3 hours checking brakes, tyres, engine driving around... etc..They later told me it was fine. But did not charge me a penny. Everytime i have been there with questions or problems they are always helpful. This explains their level level of honesty and how much do they value their customers.

Anyone interested in buying a new Toyoto should know that Toyoto doe's not stand behind there alloy…read morewheels. They are made with inferior materials. My 2009 Corolla has bubbling on all 4 wheels, this is a common problem. Toyoto offer to do a 50/50 replacement, my cost $850.00 plus. I doubt if Toyoto has that much in all four wheels and tires. What a rip. My wife was considering buying a 2011 Corolla needless to say we will buy something else. Buyer Beware!!!

I had no trouble scheduling an appointment with the director of the pre-owned department…read more He tried to sell me a used car at a new car price and he wouldn't give me a fair price for my trade-in. I thought I'd be treated fairly and receive a fair deal as a repeat customer, but that didn't happen. He was pushy and refused to compromise. He's the kind of guy that gives car salesmen a bad rep. I don't recommend trading with this dealership.

Took my car to Coles for warranty work, left Coles with nothing fixed and a new problem added to…read moreit, they never contacted me back on the parts ordered, denied I was there when I asked about the parts. Its been over 6 months since taking the car there and had to contact Subaru, USA to get any help. My advice is to avoid Cole Subaru, drive somewhere else, this goes for buying from them also, you can save 2k by driving 30-45 min away when buying and avoid major headaches dealing with Coles.

I co-signed on car loan with my nephew on a 2018 Honda Civic in May 2023 at the lot on Stanford…read moredrive, but my nephew committed suicide in Nov 2023 leaving me with a car I did not need. I went back to Bill Cole auto mall and asked them how much they would give me to buy the car back. They had charged me $18000+ for the car 6 months earlier and it did have some minor damage to the rear fender and about 10K more miles on it but the blue book was 12-14K. They offered me $8500 for the same car they told me was worth $18000+ just 6 mos earlier. $10000 less and the only excuse they could give was 'well it does have some damage we will have to fix'. So did you rip me off the first time Bill Cole or were you trying to rip me off the second time? Congratulations Bill Cole you have lived up to the stereotype of the sleazy used car salesmen. Shame on you!

My car was in for service yesterday. Great prompt service was provided quickly and with a smile…read more I will continue to be a return customer.