In July 2025 I contracted Allied Van Lines to move my inventory of professionally packed (fragile) art CLEARLY MARKED 'EXTREMELY FRAGILE ' and other personal belongings. The sales rep from Coleman Moving/Allied assured me that there would be no issues following my handling instructions. The day of the move the movers started grabbing boxes and tossing/piling them every which way into huge cardboard bins on wheels, disregarding the FRAGILE signs. Meanwhile the truck was being packed like sardines. Boxes and furniture were being shoved into each other and stacked right up to the roof of the truck. As a result, chunks of my armoire were broken off on two sides and badly scraped up, a table was cracked, sculptural work that was generously bubble-wrapped and heading for a gallery was completely broken and destroyed, pictures in double cardboard packaging were cracked and irreplaceable family heirlooms were damaged beyond repair. It was heartbreaking. And totally preventable. Today, after waiting 3 months since filing a claim, they basically denied everything because they didn't pack the boxes. I have pictures of boxes that were unscathed before they were loaded and then crushed when they were jammed into the truck. I have pictures of the wood furniture outside the truck with no damage BEFORE it went in the truck. I also have photos of how the truck was packed/stuffed. I have documentation of everything I claimed, including the condition of one-of-a-kind art pieces before they were handled by Allied. Further, the sales rep from Coleman should never have sold me insurance knowing it is their practice to deny liability because boxes were 'packed by owner". That sounds like FRAUD to take money knowing they would deny the claim for that reason. This is such a clear case of mishandling on the part of the movers and then denying any responsibility. I would not recommend this company or the allied moving network. read more

Very little about my experience with Coleman (and therefore, Allied Van Lines) was positive. The salesman, Keith, was all sunshine and flowers, but the reality was anything but! The packers did a good job....but then the wheels fell off the bus. The loading crew was four hours late. When they finally arrived, they had exchanged the large truck for a smaller one. The driver, Nick, was incredibly rude and unprofessional, and when I questioned why they brought a smaller truck and were four hours late, he said I was rude and stomped off. I followed him outside and he drove away!!! I called the my salesman and the manager. She said they would send another crew. They arrived 90 minutes later, still with the smaller truck. They did not wrap any of my outdoor furniture and stacked the furniture without pads because they had to get all of it into the smaller truck. The returned to the warehouse where the furniture was offloaded and sat for another 10 days. In the end, almost every piece of $16K worth of outdoor furniture was scratched or gouged. Two painted end tables had gouges and paint scratched off. A game table received scratches and chips. Almost every piece of furniture (my move was mostly boxes) was damaged in some way. This is just part of the story. I wish I had seen these reviews before I hired this company. DO NOT USE COLEMAN!!! read more

0 stars is not an option. Not only was my furniture 2 weeks late (blamed COVID...a year later and that the summer time was busy...even though they had my stuff in storage for 2.5 months), it came damaged (if it even arrived) and they lost an entire couch and bed slats. When I complained, not only is their office full of excuses, but they are unable to provide any sort of assistance. Their customer service is lousy. I asked for a refund as part of my move included unpacking service.....if you count throwing shoes onto a floor as "unpacking" then sure, they did their job. This is a sad excuse of a company, would not recommend to anyone if you like your belongings to be treated well or if you want them to even show up at all! read more

ALLIED VAN LINES, moved us between states, and they chose to store our belongings with Coleman Worldwide Moving LLC. In total (moving - storage) we spent 48K so we never expected our belongings to be destroyed by the 2 companies. It took us 2 weeks to fill out the insurance forms, because of so much damage, a 38K insurance claim. Everything has some type of damage and some things have been completely destroyed. Allied sent a check for less than $300, with no explanation. Coleman Insurance has never even replied to our claim. Coleman Worldwide Moving LLC hires illegals that cannot even speak English, but they did point out the boxes that were coming out of the truck, shattered, smashed, falling apart, with glasses dropping all over the place. Our Treadmill, which we paid Allied to disassemble and assemble, could not be put together, because the thick iron bars are so bent. The Pinball Machine is destroyed, and the paintings are in pieces. The hand-painted plates are all gone, the list is 3 pages long. Next time you move, make sure those companies are not involved with your family belongings and memories. Allied Van Lines, North American Van Lines, SIRVA, Smart Box, BGRS, Coleman Worldwide Moving LLC, Berger, Eagle Claim Service, and North American Moving Services, Allied. (They do not deserve any star). read more

I had an agent come out to take inventory of all things to be shipped. Then, I had to wait one (1) week to receive an estimate, only to see that the destination address was wrong and the estimated weight was TOTALLY outrageously overstated. Instead of 400-500 lb, the agent listed 4,000 lb which generated an unbelievably HIGH estimate, FOUR TIMES higher than I ended up receiving from another moving company. Of course I called the agent and once he finally returned my call, I asked him to correct the mistakes of the destination address and also to adjust the incorrect weight. His response was: "It was a pleasure meeting you" and then he actually hung up on me. UNBELIEVABLE. But now I am glad he did because it prompted me to search for a different company and I found a really good one for a quarter of the cost. My recommendation: STAY AWAY, FAR, FAR AWAY FROM COLEMAN! read more

They were supposed to do a "white glove delivery" instead they did a drop and run on a large furniture purchase... RUN AWAY FROM THIS COMPANY!!! read more

TLDR: Do not hire this company. You might regret it. Forever. These people will straight up lie to you. They will tell you what you want to hear just to get your business but when it comes time to perform, that is another story. I have never despised a company so much, on so many different levels, that I felt the need to write such horrible things in a review in hopes that nobody else will have to go through the trouble we had. Our truck showed up almost full of other people's stuff. So they had to call another truck and split our load into two shipments. What a bunch of bullshit. This meant we got some of our stuff right away and had to wait almost a week for the rest. We paid extra to get moved on a weekend in order to get our items to the destination in time. Evidently that means that you will get vindictive shit heads moving your items on days they feel they deserve off. This means your belongings will get deliberately smashed because you are cutting into their drinking time. Our dining room tables pedestal leg was sheared off with such force it broke a 2x2 ft slab of wood 2-1/2 inches thick. They must have thrown it off a loading dock and jumped on it. That's just one of the many things they destroyed. Kids furniture obliterated. No joke. It looks like several chairs were stomped on because all that was left was piles of wood. This is what we paid extra for. Thank you. Thank you so much for smashing our belongings because you don't like your fucking job. Here's some advice. If you have renters or homeowners insurance you can often use that for moving damages. We had it and did not purchase what they offered since we were already covered. Movers carry a mandatory minimum based on laws from the 1800s. Get insurance if you don't already have coverage. Our renters insurance saved our asses. Also don't listen to the bullshit about letting the movers take you furniture apart and put it back together. They will break or lose pieces of hardware and just throw their hands up. Oh well. I had to take everything they put together apart again in order to assemble it correctly. They don't give a shit. They just want to soak you for hours. read more

Although there were some unavoidable delays with the truck, I want to mention that Christian Bradley in the Tampa office was amazing. He communicated with me every step of the way, coordinating calls with customer service, the dispatcher, and the driver. Chris was always available and would call back almost immediately if I got his voice mail. I really appreciate his patience and his constant attention to what was going on during our move. Our movers, David and Alaina, were great as well. It's unfortunate that they had truck issues, but once they were resolved, they gave us extra attention and care during the unloading. read more

Worst moving experience ever!!! I will try to keep this short, but I could type 5 pages on everything that went wrong and how they DIDN'T MAKE IT RIGHT!!!! Moving day near Tampa FL, could hear thing breaking as they were heading out the door. We paid extra for them to pack the TV's which they ended up cramming with all kinds of other items (not good and we didn't know it). Our load missed the first moving van for whatever reason, and set in a warehouse in Tampa waiting for another driver. 18 days later the movers are finally here. Immediately the 2 movers tell us they were not aware they have to put together the furniture that was taken apart by the movers in Florida. They are being paid to put back together. They made excuses all day!! They also keep telling us over and OVER they don't work for Allied, like they were doing us a favor. Finally, at 7pm they said they knew they had to set up the beds, but weren't aware they had to put anything else together. Also late into the day they start bringing in things that were not ours, including someone's family photos. My husband ended up putting over half of the furniture together himself. This move was not cheap either!!! Several things were broken in the move. They also lost at least 2 boxes!!. I started calling Allied Coleman that day and leaving messages. At first they were acting like they cared and that the movers attitudes were a problem. They were going to follow up. But ends up, no ONE really cared. To date I bet I have called 50 times and spoke with 5 or more people. We tried disputing some charges on our credit card and we were declined because services were rendered. What a joke!! They didn't make it right. They sent us a check for damages of $228 and put a value of our lost items of $44.21. I have not cashed the check, because it is insulting. I have pics of damaged items and no one ever wanted to see them. Our mistake, not taking out extra insurance!! There was so much more that they did wrong. Multi state moving is so hard anyway, then to have a nightmare experience like this and nobody helps you just sucks!! Don't use the Allied Coleman office out of Tampa. read more

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Mover beware. This company left me with a garage full of broken furniture and hasn't responded to any of my claims, concerns or questions. They packed and moved me from Florida to Missouri in December and I would have been better served by a team of gorillas. The packing team shoved fragile items, including a 65" smart tv, into boxes without properly protecting them with the expected result of the items being broken and unusable. They didn't wrap my large furniture pieces prior to loading them into the truck so I have 16 pieces that are piled in the garage and unusable. I've used professional movers 22 times over my career. This was, by a large margin, the absolute worst experience. Coleman Worldwide Moving in Tampa does not, in my opinion, care about their customers, does not hire and train competent people and will not remedy issues that arise. Unless you can afford to replace everything you own, hire someone other than Coleman Worldwide Moving of Tampa for your move. read more

Worst moving company my husband and I have ever used! We have moved at least a dozen times inter-state and have used many different companies so we have accumulated quite a perspective on various moving techniques. This company takes the first place prize for awful! Broke several pieces of furniture and collectibles, treated our clothing (very good and expensive clothing) like rags by bunching them up and throwing them in boxes, loosing items that are irreplaceable, and over-all mistreating and confusing the whole of our 4500 square foot home. Buyer beware!!!! read more

Absolutely horrible!!! I wish I had seen the negative ratings before using this company. So disorganized, horrible communication. They sent 2 movers to load and unload all our belongings. We couldn't believe it. The movers were not careful at all and they damaged items. So many boxes were destroyed with huge holes and gashes in them. We were given a different final price from different people and have yet to receive an itemized invoice from our move 2 weeks ago. So disappointed. Please stay away from this company! read more

It was a horrible experience and I'm still dealing with Shauna for a claim. According to her, I can't file the claim on the website and it has to be printed and signed. During a pandemic, why wouldn't this be electronic? It doesn't make sense when the website lists a link for claims. I've been given the runaround with this process, as to not get compensated for the negligence. Military move from FL to MD and my furniture was damaged, along with rude movers. Older man by the name of Sam dropped my couch in front of me without apologizing, instead he had an attitude because I took pictures of everything. The entire move was disappointing on Coleman's side. Lloyd was very helpful with the move quote but once the movers arrived, it went downhill quick. Both men didn't seem to agree with how they would move items. I had to step in several times to reiterate the delicacy of certain items (EVEN THOUGH I LABELED THEM AS FRAGILE WITH BIG BRIGHT UHAUL STICKERS). This was supposed to be relatively easy with how I organized things in preparation. I would never recommend anyone who cares about their assets to move with this company!!!!!!!! read more

This was the worst moving company I have ever used. Almost all my furniture was scratched. My beautiful dinning room table, hutch and server were the worst. When they were unloading the truck, I noticed nothing was covered. When one of the guys was bringing the furniture in, he was banging everything. I looked over at him a few times and asked him to be carful. Horrible experience. read more

I had an excellent experience moving out of state with Coleman. The local Allied mover (Bailey's Moving & Storage) in Denver that stored my belongings for a few days before being moved back to Florida was a nightmare. The customer service rep in Tampa was very helpful. When my items were delivered to a storage unit in FL, 16 boxes were unaccounted for & the mover said everything was there. I told Coleman about this. I was reimbursed for the damaged furniture I was aware of except for a broken chair that was splintered & denied as they said it appeared to have been previously damaged. I didn't move out of that storage unit locally until a year later. That's when I discovered further damaged furniture, 2 missing boxes out of the 16, missing bookshelves, other missing items, and further damaged to packed items. They said I couldn't file a claim as it was after the 9 month window. Even though they didn't take into account my initial claim of missing boxes, I'm out about $1,100 in missing and damaged items. This company was excellent at first when moving me out of state. Customer service was very supportive. I just don't trust moving companies anymore. Make sure you look at all of your furniture when being delivered especially into storage & take pictures of any damage and be more assertive in making sure every box is accounted for. read more

Do not use Allied Coleman, they damaged all our furniture, broke legs off chairs and tables, broke most of the china, dishware, glasses, cups, grill, tables. Lost all the bolts and screws for the equipment and furniture. $10,000 in damage. No customer service, won't return phone calls, emails, claims filed, no accountability. WORST COMPANY EVER, DO NOT USE! read more

Hired Coleman Allied to me me cross country. They initially quoted me 16,000 lbs which included my detached garage. I then told them to re quote just the house which was 11,000 lbs and $7600. Told them I would go with that as I was moving my garage myself. They billed me for the 16000 pounds and then tried to deduct for the lesser weight. Was over $1200 too high. Filed a complaint with my credit card company and they backed me. Coleman brought the wrong boxes for my mattresses, ending up using bags I bought so they would be protected. They did all kinds of things poorly, not the careful movers they claim. Damaged my furniture. Was at least one person shy on both loading and unloading. They were tired and this caused rough handling of my goods. DO NOT HIRE, you will regret it. And to top it off they told stories to their lawyer about the cost issue.Not trustworthy. By the way I have been move several times by movers and have moved myself several times also. 22 years army vet. read more