After 66 years Swank's is closing for good on Feb 15th 2019. Everything is 70% off. Stop in and say…read moregoodbye to Rick Swank.

From the owner: all jewelry services in Amesread more

Great service and turn around time. Very very accommodating! Highly recommend taking your jewelry…read morehere!! . They sized my engagement ring within hours because I am traveling and it was a holiday weekend. Jaimi was extremely nice and really went above and beyond to help me out. Repairs/sizing done onsite and quality of work is outstanding. Thank you Jaimi for great service!!

Best jewelry store around!!, very accommodating and professional, I come up from Florida to have…read moreall my jewelry repairs done and buy from, they have stunning jewelry!!

This is the most genuine jewelry store I have ever been to. The women are incredibly knowledgeable…read moreand kind. I immediately fell in love with the ring pictured. When they found a previously unnoticed crack in the stone, they immediately informed me, apologized and offered an extreme discount. Without them telling me, I never would've noticed the crack and proceeded with the sale at the original price. This proves how incredibly well-intentioned and trustworthy this store is to buy from. I highly recommend as this experience was above all expectations.

I would have given them a zero but that option isn't available. I went there to buy a wedding band…read morefor my lady. I wanted to totally surprise her. As I was looking at the rings I asked them what happens if she doesn't like it? Two different sales ppl told me the same thing. Oh, we'll take care of you. They take care of you alright but not in the way one would think. So I looked & bought a ring over three grand. My lady liked it but she wanted something more simple & less expensive. I took the ring that Saturday morning because I was going to ask her while we were camping. I brought it back the first day Nelson's was open again. She never even took it out of the box!!! When we went back to Nelson's to replace it with one she wanted, we found out what taking care of me meant. For those deceitful dishonest ppl it means once we have your money WE HAVE YOUR MONEY!!! When someone says, ah, we'll take care of you it insinuate that if you pay too much we will refund your money. They don't and they know it!! They should have told me about their no return policy instead. You can return something there however, a person only gets store credit! So I had to pick things out of the Jewelry store that equaled the amount I had spent on the wedding band. That was over $2800 worth of crap I didn't want or need! Like I said, when they have your money, IT'S OVER!! I wouldn't tell an enemy to shop there much less a friend. These ppl are greedy, they will lie straight to your face & smile the whole time they're doing it. So if you do buy something there, get the cheapest thing you can So they don't screw you over as well.

I had Bacon Jewelers create a custom ring for me in remembrance of my late sister (incorporating…read moreher birthstone). The ring turned out stunning! I highly recommend Bacon Jewelers.

My wedding ring had a loose stone and another smaller one missing. I took it to Bacon's and they…read moredid an amazing job matching the missing stone on the side to the other like it... and tightening the main stone. They also made it sparkle like it was brand new. So happy with their service and attention to detail!

I went to Ames Silversmithing for my watch clasp, my issue was solved in 10 minutes. I recommend if…read moreyou're looking for good service. Thank you guys!

This used to be a good place to purchase jewelry, but those days are gone!! If I could give them a…read moreminus 10, I would not hesitate to do so as a result of my last transaction with Kyle. I took in a necklace that they had made for me years ago to request that they take my stones and put them in a ring instead. I found a rind I liked, left my stones with them, and received a call stating that I needed to bring in 1/2 of the purchase price in order to have the ring made. They had not told me that previously. I went to the store and gave them 1/2 as they had requested. Kyle was there, and I let him know that I had purchased many pieces of jewelry from them over the years and never had been asked for money down. Further, I told him that I found it offensive to have that happen this time. Kyle immediately raised his voice and said "Well, let's just cancel the sale then!"! He further stated that they want the deposit for security in case I did not pick up the ring. I said "Well, you have my stones". I tried to explain that I just was sharing my feelings about how this request and how it was different than any other time I made a purchase. I wasn't refusing to give them the deposit. They already had that in hand. He again reiterated, louder this time, that we should just cancel the sale then. A female then intervened and tried to smooth things over, because I was horrified at how I was being treated and as this continued I began to cry (which I don't easily do). She initially convinced me to continue with the sale, and I left the store. But I was so upset with the way I was treated that I went back in, told her that no one had ever treated me that way, let her know that I never wanted to deal with Kyle again, and asked for my stones and my deposit back. She gave me both and I left, incredulous that I had been so disrespected. Later that day Kyle called me and told me that he had checked their records, knew that I had purchased many things from them in the past and was never asked to pay a deposit, and offered me the ring at 1/3 off, I told him I would have to think about it. I called them back a few days later and told them that I would take the ring. I picked up the ring in early October along with an appraisal, and I did not deal with Kyle. I had the old appraisal from the necklace and compared them and noticed that part of the appraisal was missing, but was reluctant to return to the store because I did not believe I would be treated with respect if I complained about this. Also, I was unhappy with how the larger stone was set in the ring. So I waited a long time while deciding what I should do to remedy this situation and to leave this review. I believe that Kyle needs to take a comprehensive course on customer relations!!! So I took the ring and the appraisal to Gilger Designs down the street from Ames Silversmithing. They reset the larger stone for me and gave me a new appraisal that was complete. They treated me with respect, ,and I cannot praise their work and customer service enough, especially after my bad experience with Kyle. I will NEVER go back to Ames Silversmithing!! Lyn Wilson

Christie was great, did work on a necklace and two bracelets while we chatted and I (alternately)…read morelooked at all sort of cool stuff in her Welch Ave. store in Ames. My favorite thing was a sign in the back that stated simply: "Sit long. Talk much." Cheers!

Was in a massive bind to get my wife's necklace from our wedding put back together again. Sure…read moreenough, Cathy saved my life (and for cheap). Thank you so much!