Avoid College Inside Track - Unprofessional and Disappointing Experience I strongly advise against using College Inside Track. My daughter, an extremely bright, self-driven, and outgoing student with a 4.35 GPA, multiple AP classes, varsity sports, and leadership roles, was excited to engage with a college admissions consultant to maximize the navigation of the daunting college selection and application process. However, our experience with College Inside Track was nothing short of frustrating and disappointing. Here's why: Unengaging and Unprepared Counselor - Our assigned counselor, Suzy, was completely ineffective. Instead of guiding my daughter through the college admissions process with structure and expertise, she would start sessions with, "Okay, what would you like to do today?" - an indication of zero preparation. Her slow-paced, uninspiring approach accomplished very little over the course of four months. My daughter became so frustrated that she told me their service was not worth the cost. Lack of Proactive Support - Recognizing the issues, I scheduled a call with Suzy to check in. She admitted she could improve and gave us the option to either continue with her or switch to another counselor. My daughter, already skeptical, reluctantly agreed to switch as opposed to completely discontinuing any further work with College Inside Track -- but continuing with Suzy was completely out of the question for my daughter. As a result, the owner, Jay, assigned my daughter to a new counselor. Second Counselor Ghosted Us - We were introduced to the new/second counselor (Anne) who seemed more competent in the initial introduction. It was then left to our daughter to decide if she liked the new counselor. My daughter liked Anne better than Suzy, but was still skeptical overall because of her initial experience with College Insider Track -- ultimately our daughter was willing to give it a try on working with Anne. So I reached back out to Anne via email to schedule a quick call with her to ensure a finalize the transition to Anne from Suzy. However, Anne never responded--in fact, she ignored multiple follow-up emails from me. She was ghosting us. This lack of professionalism and communication further eroded our trust in the service. Owner's Abrupt and Unprofessional Dismissal - After many days of silence from Anne, I eventually heard from the owner, Jay, from out of the blue -- my guess is Anne as communicating with him behind the scenes. Instead addressing our concerns personally and working to ensure my daughter's college application process was properly supported, Jay's email said they would refund our money and discontinue services. No phone call, no attempt to understand our frustrations--just an impersonal email cutting ties. This was incredibly unprofessional and left my daughter feeling abandoned during one of the most critical times in her academic journey. Final Verdict: Stay Away from College Inside Track College admissions is a crucial and stressful process, and for a company that markets itself as a professional consulting service, College Inside Track failed miserably. Their counselors lacked engagement, structure, and basic professionalism. Worse, rather than making things right, the owner chose to ghost us via email instead of addressing our concerns. If you're considering hiring College Inside Track, don't waste your money. You're better off finding a truly invested and proactive college admissions consultant--one who actually cares about students and their futures. I'm happy to say that my daughter did identify another company late in the process (spring of Junior year)and is thriving with with that counselor and their services. They are another Minnesota based college counseling service and they are phenomenal. College Inside Track pales in comparison. So disappointed we wasted so much time and energy with College Inside Track, but so happy with where we landed. read more