Everybody I spoke to was very polite, friendly and seemingly professional. However, I was…read morescheduled to have someone come out to do a simple gutter installation and they never showed up. I guess that happens, but it really shouldn't have. Plus, they never even called saying they couldn't make it. I made appointments 2 other times and the same thing happened - no notification. Never showed up. Ugh. Very disappointed. I felt like my job wasn't important enough, and I've finally found someone who is going to do the work. I did get my deposit back, thankfully. They won't be getting my recommendation, unfortunately.

We recently set out on a journey like no other as we decided to bite the preverbal bullet and get…read moreour old cedar-shake roof replaced this year before material prices rocket toward the stratosphere even further.  After researching top subcontractors, and reading the horror stories of folks getting scammed by ethically challenged folks, we ended up getting bids from numerous subcontractors and after much sticker-shock therapy we began our earnest best-value review of each proposal.  One of the things that set Columbia Roofing (CR) apart, for us at least, was the fact that Daniel took the time to describe the process that would be used, including the materials to be used and how they all worked together to protect the house.  After some back and forth on the contract language, we opted to go forward with CR and we are very glad we did.  Day one of the shake tear-down I was chatting with the help and met two brothers who are part of the CR crew.  In short order I picked up on the fact that they were amazing guys with an outstanding work ethic, and no fear.  When I asked them about the time involved in getting the job completed, they let me know that it would take some time as "it's a big roof and extremely steep."  Tear-down took only a few days and they had the new synthetic underlayment and ice barrier up there almost immediately to ensure protection against a random rainstorm.  The crew then got significantly smaller as it was either 2 or 3 guys working weekdays and Saturdays to get the job complete.  They stood on small areas of roof that made me sick just to watch them, but they were properly secured to the roof and the brothers told me that they had been doing this for almost 2-decades.  Additionally, we did ask them to help some out-of-scope manual labor (move a hot tub about 20') and they were more than willing to assist, which again simply points to the nature of these guys and the firm they work for.  For our project, Columbia Roofing was absolutely top-shelf and as such they have my endorsement and recommendation.  They did an awesome job for us!

Amazing Roofing Service! I contact them for roof replacement. My roof started leaking. They did the…read morework very well. Now my roof looks new, smooth finish. They job are budget friendly. I will definitely contact them in future.

Leo gave me a bid that was $600 less than the next bid (I got 6 bids) and came 3 days later. He…read moreworked with his men for 2 days and finished. I had a choice of color for roofing and it is good for another 30 years. When I called him he either answered or got back to me within a few minutes. They cleaned up very well. In fact my front rockbed looked better than it did when they started. He took pictures on the roof so I could see the bad areas. and it looks great. Only took 2 days and he worked on a Saturday. I would hire them any time

Hi Judy, Thank you…read morefor responding. It is nice that to know you are the only one. I've called and texted multiple times to Len, the owner with no response. I am curious why this company needs to have a business advisor like yourself to help improve the business ethics? Is it because there is no ethics in this company? I apologize I assumed you were his mother, I just figured it was a family affair to scam and screw people out of money and not complete a job they were paid for. The amount was $391, just in case you forgot. Why don't you tell the rest of the story and be honest? Unfortunately, all of the review sites will not allow you to write more than a paragraph or two for a review. I have three printed sheets of details that describe perfectly our transaction. Please tell me Judy, If he is so honest why did he not give me my money back for not completing the transaction? He is only titled to the two simple things that he's completed at my home, the vent which took 15 minutes, and the vinyl siding he snapped on which took another 15 - 20 minutes. At $85 per hour, Plus the $15 in materials, if my math is correct that only equals $100. Why has he refused to give me a receipt? Is it because he does not want to be responsible for his actions? Last but not least, please tell the public why his license is suspended from the Department of labor and industries? It was suspended on January 30, 2021. Please inform Mr. OBanion, he will have his day in the courtroom or he can mail me my refund and I will be glad to send him a receipt. Have a nice day.

SCAM ALERT!!- DO NOT HIRE!! - BEWARE!!…read more On Monday 9/20/21, Len OBanion contacted me from 911 handy home service. I put a request online through Home advisor. I looked at all of the companies reviews and many are listed at a 5 Star rating and said they would hire him again. So I agreed to meet him the next day on my lunch break. After five or 10 minutes of looking at the items I need done, He said this would be a simple job and no problem to complete. The very next morning, he told me he would be here at 9 AM to start working. Exactly at 9 AM, his son comes to the door asking me for payment before they can start the project. He said they would not start until they had money down. I gave them $391 in cash and asked for a receipt or copy of my invoice. He told me they would email me the copy and I would have it later that afternoon. Len leaves and drives away in his fancy red truck (this is where I got sucked in to the black hole) his son starts to work on the few smaller items first. Has problems doing simple handyman work, after 15-20 minutes he comes to the door and says he needs to leave to go to Home Depot to get additional supplies. I asked when he will be back, he said it should take no more than an hour but he will be back to finish up the project. Neither one of them came back the rest of the day and after texting and calling multiple times, he told me he will be at the first thing in the morning on Wednesday to finish up the project. So needless to say, nothing was completed until Friday morning. He shows up almost 2 hours late. Not only does he bring his son, but I think he brings his mother! I asked again if they were going to complete the project or not? If not, Please give me my overpayment I gave in advance of work that he has not even completed. The mother assures me herself that it will be taken care of and they will be finished up today. I finally see him bringing out a small chisel hammer and a small handheld grinder. I swear I was looking at the three stooges, the mother and Len kept pointing to the son what to do, after chipping up and making my sidewalk worse, they all three of them get in the truck and leave after 30 minutes of actual working. After several attempts to contact him, send messages, leave voicemails, He is refusing to respond or reply to my messages or voicemails. The best way to describe this individual is a "SCAMMER" !!! I thought I did my due diligence of looking at several reviews from other people, Not only have I lost money by hiring this company, but now I have to hire another company to fix the chipped up concrete and this company's damage. I want everyone in the Tri-Cities to know how Len O'Banion and his family scammed me and did their best to try to get more money from me. Thankfully, I only bumped my head by hiring them in the first place, but at least I didn't fall off of the back of a truck and crack my head wide open otherwise I would've lost thousands of dollars more and nothing will be completed.

A pipe burst and we were frantic, I called this company they came right out and found the problem…read moreright away and began fixing the it. They were fast and cost effective without gouging our pockets. The workers are friendly and appear to be very knowledgeable. Thank you MY PRO Contractor.

This company has done some amazing work! What I totally like is the integrity! They will take care…read moreof any concerns and questions and get back to you very quickly! Their is nothing they can't do! I highly recommend My Pro Contractor! Blessings my friends! Delis

I haven't had a good time with alpine roofing so far. No call/no show to their appointment made…read moreover 24 hours in advance. When I called to ask what the timeline might be they said somebody would call me back. Next day nobody called me back, so I called them and was once again was told somebody would call me back. I am currently still waiting for that phone call so I may update this review depending on how it goes. For a company that boasts all of their 5 star reviews on their website it sure hasn't seemed like a 5 star experience for me so far. Update: this is intended for alpine roofing and I have the right page. After talking with Christine and Ben (who was a little accusatory) it sounds like their call center made am error and never scheduled anything despite saying they would. I am supposed to have somebody come out at 5pm today (still haven't gotten an email confirmation yet) and will update further . Final update 3/19/2026 my appointment was confirmed with Oscar, one of the techs. Got a call from the operations manager who said that due to my frustrations at the company it would be best for them to cancel and not perform the work. Hopefully they get their AI scheduling system figured out to avoid wasted time in the future. I'll keep monitoring this review to ensure it stays up for others to see.

We had a very positive experience working with Alpine Roofing. They did great work replacing our…read moreroof and fixing some siding. They are very professional and their communication outstanding. First-class business which is no wonder why they have such great reviews. All the people we dealt with were friendly and professional. We are very pleased with the results and recommend highly. We felt the price was fair as well.

Started late, ended early. Unhappy with lack of attention paid to being on center, and tidiness of…read morecleanup. Bad experience for my time and money. Reviews were requested that I initially ignored.

First off the pricing was amazing. They really pay attention to details. I am so happy with their…read morework. They have done 2 projects in my house. Can't wait for the next one.

I can't say enough good things about Carlos & Sons Drywall. They did an amazing job on our drywall!…read moreSuper friendly, professional, and easy to work with. You can tell they really care about their work -- everything was done with great attention to detail and turned out looking perfect. It's hard to find someone who's not only skilled but also so respectful and reliable. I'm really happy with how everything turned out and wouldn't hesitate to recommend them to anyone who needs quality drywall work.

Luis and his crew were great! Professional, clean, and polite. The finished product especially my…read morepantry were excellent! I can't recommend them more. To know Luis is a veteran also, made us feel good to give him the business!

Luis and his team did the entire interior and exterior of our home when we remodeled and they did…read moresuch an amazing job. They were so responsive, listened to all our requests and were always so kind and positive. We have and will continue to recommend them to everyone!