I will only give Bluebell Ridge one star for their lovely cat accomodation. There are no stars for…read morethe way it treats would-be adoptive pet owners. We already have a rescue cat, he's lovely but getting on a bit. He likes other cats so we thought we would get a kitten from an animal charity as they are Always crying out for homes for unwanted cats and kittens. Off we go. Firstly choose your kitten. Bond with it, play with it and visit it whenever you want to. Fantastic. Fill in a questionaire and answer plenty of questions. Justify why you want a kitten. OK, I understand. Promise to bring husband with me next time so he can be viewed too. Then subject yourself to a home visit. Home visitor brings copies of your paperwork and goes through all your answers again, just to see if you give the same responses I suppose. Home visitor looked like she was sucking on a lemon when we explained we wanted a kitten. We were left with no doubt that this is not what she wanted to hear. She leaves after half an hour or so having met our present beautiful cat. At this point I will explain that my husband and I are in our 40's, middle class, working from home so the house is never left unattended. We have two children, one away at university and the other just starting secondary school. We live in a large four bedroomed two receptioned room house on an unadopted road. We have a large kitchen where we eat and a separate utility room. We have a well maintained walled garden measured in acreage. Our house is peacefull and tranquill with quiet neighbours and no traffic noise. We have no other pets apart from the one cat and some tropical fish. The next day we were turned down as our home is not suitable for a kitten. Why not? Well apparently the kitten needs to have his own chill out room where he can be shut away to be quiet on his own. Neither of our lounges make the grade. Also my husband has recently installed a new boiler for the central heating and on the wall in the kitchen are two exposed copper pipes which run from about 100cm in the wall up to the airing cupboard upstairs. They need to be boxed in and it will be too traumatic for the kitten to be in a house whilst my husband screws a bit of plywood to the wall. So because my child has fallen in love with a black kitten I have scoured Kent and Sussex for a substitute. Tomorrow I am going to a farm where I will be able to choose one from a litter. The farmers wife tells me that no one wants plain black kittens - they are always the last to go. I cannot, cannot imagine what sort of palace you have to live in to get a kitten from the RSPCA. I feel that they have no interest in homing cats and kittens because then they would be out of a job. My neighbour on hearing that we had gone to Bluebell Ridge said to me before we had been turned down Dreadful people! You'll never get a kitten from there I thought he was over reacting. So let this be a warning to anyone else because it is very traumatic to fall in love with a kitten and then to be told that your lovely welcoming home is not suitable. Since yesterday I have been inundated with similiar stories. I also tried Celia Hammond and Rolvenden Cat rescue but you cannot have single kittens from them - you have to take two.

I'm sorry to hear that other people have had difficulty adopting cats from Bluebell Ridge. You…read moresound like perfect potential adoptees. I have to say I adopted my lovely cat from there in 2015 and all was smooth. My cat had been at Bluebell Ridge for nearly a year before I chose him, and settled in immediately and very happily when I got him home - so I think the staff and volunteers must have been looking after him very well for all that time for him to be so well-adjusted in the stressful cattery environment.

My 2 cats recently spent a week in the VIP suite whilst I moved house, and I think they would have…read moreliked to stay at Little Brooke indefinitely. Mandy went out of her way to ensure Biscuit and Ebony settled, ate , and relaxed there for the week. The care and facilities are outstanding and the cctv means you can check on your pets at any hour, day or night. I found this very reassuring. My cats particularly enjoyed watching the birds from their securely fenced terrace and they really enjoyed the food. My cats settled here really well, far better than they ever have before in other places. Nicola Nye -

A wonderful charity and one I've supported for more years than I can remember. There are branches,…read moreadoption centres and volunteers all over the country doing fantastic work. Veterinary care and advice is always provided and unwanted cats found homes (they rehome over 55,000 cats every year). As a member you receive frequent updates and a quarterly glossy magazine The Cat (at the minimum level of membership you can opt out of receiving the mag and simply support the charity for a smaller membership charge. You will still receive the catalogue which is crammed full of enticing gifts - there's an on-line shop too). A great charity to support for all people who care about cats.

First visit today....and how impressive!!! All the little beauties well housed in warm/cool…read moreventilated pens. Three avenues ie Cat Mews. Cat Walk and Cat Trail....nifty. Very modern building and well supported by very loving staff. The children just love it...!! So did we..!! There is a nature trail and a well stocked shop/Tea stop. Will re-visit as it is a lovely day out.

You do have to make an appointment to come here before you visit but that is so that you can get…read moreone on one time with the lady that runs the shelter who will introduce you to all of the best matches for you. This lady has the biggest heart and the most intuition of anyone I have ever met: cat/owner cupid. This shelter, granted, doesn't look like much with all the cats being housed in sheds but they are so very loved and well cared for and their personalities are so well developed that I strongly urge anyone looking for a new addition to their family to come here first! I have spent many an hour here meeting all the moggies, large and small, and trying to understand the uncanny ability the shelter owner has of being able to find the cat that fits so well into your family that you wonder if, really, they were there all along.

This rescue is one of the most inspirational I have ever been to…read more The cats happily socialise with each other in cat friendly housing instead of being stuck on their own in a UPVC box. Ruth and Allan are kind and caring people who are passionate about what they do and they do it for nothing! this charity is voluntary only so when you donate you know that the cats will get the benefit.

Wonderful, friendly management & staff. Kim is very helpful & has a vast knowledge to help you see…read moreto your pets every needs. Our lil one is now on just the right healthy food for him and it shows :) You'll find a large variety of foods, toys, treats etc etc and all in our own home town at good value prices. Very impressed. And it's used by Devina macaul ! Among others.

Came to visit family and found a baby bird in the garden, tried letting his mum find him and tried…read morefeeding him after no luck in a few days, I decided to call laybourne as I was really worried. They were brilliant on the phone, we took him in and staff were fantastic couldn't fault them they looked him over and fed him straight away rest assured my little buddy would be well looked after. Thank you from the bottom of my heart!

As a rule I expect animal shelters to be very sad places full of unloved animals. The RSPCA centre…read moreat Leybourne totally changed my impression of animal shelters as it is so bright, with incredibly welcoming staff who lavish great love and care on all of the creatures that pass through their door. We have rescued two cats from this centre and found them to have been a fantastic match for our family. The staff here have fantastic intuition for finding your new family member. Whilst it is sad that there are so many loveable creatures in need of a forever home it's great to see firsthand the work that the RSPCA are doing in the knowledge that these animals will eventually go to the best homes for their needs. I could (and have) spent hours here making friends with the residents!

After having pets all my life, dogs, cats, guinea pigs, hamsters you name it, they have looked…read moreafter it. We did used to go to another vet in biggin hill but that was a long time ago and they were no where near as friendly or helpful. Nothing is too much trouble for any of the team and they are always willing and very very helpful. They offer the best advice and through the loss of our dog poppy, they were wonderfully helpful, kind and professional. Excellent vets, thoroughly recommend.

treated my pet with care and consideration would recommend.read more

Kimberly Freeman is a world renowned dog trainer with years of experience and a reputation for…read moreresults. It only took her minutes to assess that my pit bull clearly was the pack leader and not us as we had previously thought. If you think that you can just read Cesar's book or watch "It's me or the Dog" I can tell you that it's not that easy. Having followed that advice for years, we thought we were doing well only to find that opps, we were still making mistakes. And that's the best part about Kim, she doesn't train dogs, she trains owners. Anybody can train a dog to sit or stay (no pun intended) when they are in class, but when they come back home all those teachings can go out the window with the wrong person. I've witnessed how my dog behaves differently with different people in her level of obedience. And that's where Kim really shines, she cuts right through the idea that training is just about the dog and focuses on what the human can do to make their dog their ideal best friend. And those results last a lifetime. Kim's professionalism and dedication to animals is unmatched, and City Sit Stay is definitely the go to place for a dog trainer that you'll be pleased with.

Kimberly was an absolute Godsend. We moved from the country in Santa Fe to the big city and one of…read moreour dogs had a meltdown over all the street noise, trucks, people, etc. and refused to go outside. Thanks to Kimberly she is doing amazing and we were able to help her with her fears and get both dogs on track with being better behaved "city dogs". We still have a little ways to go (stubborn terriers) but they both have turned into such great pets and they are enjoying their new life here. Kimberly has such a great positive attitude, great trainging techniques and is a pleasure to be around. We look forward to continuing to work with her.