I have been a customer of this barbershop for the past few years, I've never had an issue with the…read morequality of the haircuts I've received and the overall vibe and staff are very welcoming. However, after today's experience, I will no longer be a returning customer. Despite the excellence in service, waiting over an hour when there are only two people ahead is unacceptable. I reserved an appointment at 12:30pm it is now 2pm and I have yet to be seen. I would much rather invest my time and money where I am valued as a customer.

Love this place! I don't live in the area anymore and have yet to find a barbershop that cuts hair…read moreas well as these guys. They really take their time making sure your haircut is fresh. A basic haircut costs $18, which is a great price. Btw, they don't accept credit so make sure to bring cash with you, otherwise you can just run next door the the sandwich shop and use the ATM there. In terms of the wait, it's a bit unpredictable. I've had many times when I was able to just walk in through the doors and get my hair cut immediately, but other times have had to wait upwards of 30 minutes. I don't believe they take appointments either. A lot of the other reviews complain about the barbers talking to one another while providing a haircut. I understand that to a certain extent, but these guys are having a great time doing what they love and it shows and adds to the positive environment of their business. It's just part of the culture of the barbershop so I don't mind it at all.

I made an appointment through google like I usually do. I showed up and apparently my long time…read morebarber, Rae, moved out of state so she needs her name taken off. (She always did quality work). I figured I'd give this new guy Quan a chance. He was friendly but this is about the service provided. He absolutely butchered my neck and I don't have sensitive skin. He didn't even put on any spray or lotion for the burn. Picture is 5 hours later and my neck is still red and burning. I'd be surprised if he cleans his clippers. I've been going here for years but sadly never again.

May I give 0 stars? Had an appointment for 4pm. Arrived at 3:55. Was told Randy was too backed up…read moreand asked if I minded going with another barber. One of two people sitting in back stood up and volunteered while the other kept playing NBA 2k without moving. Why neither were already cutting hair to help with backlog is beyond me. While the young man proceeded to cut my hair, I learned through his own sharing that he was not licensed, still in hair cutting school and it was his first day on the job. All things that would've made me say NO when asked if I wanted another barber. I then proceeded to hear about his hip hop career and how he also works as a waiter. He may some day become a decent barber, but today wasn't that day. I showed him a very clear picture of what I wanted. He did not execute. He was timid with the shears and didn't go any where near as high as asked. Scissor cut a lot of hair I never get cut by scissors. Mostly on upper sides. The buzz lines were uneven on either side of my head. The length on top varies significantly from side to side and front to back. I still have hair on back of neck and at lower part of hairline that should never be there. I also learned that the owners, think they said Juan and Mike, don't come in. When I attempted to speak to Randy, who was the most senior person there, he was confrontational and argumentative. He took offense to the fact I was upset he dished me to an unlicensed trainee on their first day without sharing that info. He made no effort to quell the situation other than to "explain to me" why I was wrong for being upset and disrespected as a returning customer. When l asked another patron who was also upset what time his appointment was, he said 3:30. It was 4:45 and his son was still in the chair. He indicated, he needed Randy to finish because they were late. At that point I left. This establishment is being run by an immature barber who is not ready to manage. He even said at one point, "I'm not the boss here bro". They have 2 unlicensed, still in training barbers on staff and no one else. Avoid at all costs!!

We recently moved to the area and was in Cranford and decided to explore downtown bit. We passed by…read moreand I had been debating on a place to get my kids' hair cut and I saw how busy this place was... out of the 8 barbers (don't quote me on that number), all were filled and three were kids. I ultimately went in but everyone was so busy. Eventually, a lady came up to me. The place is conveniently located near the Cranford train station and across the street from a macaron place. There are benches outside for those waiting as well as one inside by the small cash register. They do appointments BUT she said they might have an opening for me in about 20 minutes. I accepted, was added to the list, and my son ended up getting his hair cut within 10 minutes. Not bad! I'm sure it was just luck though. I'm not sure what the barber's name was but he was pretty good! I don't know much about hair cuts when he started asking me about numbers and such for how short, but I ultimately told him shorter on the sides and half as short on top. The place is a bit small and with every chair full, not much room to stand, so I waited on a bench but I caught glimpses. I don't think anyone in the family has had such a thorough job done on their hair. The cut took just about THIRTY minutes for my 4 year old. He took his time and was meticulous, putting in the fine touches and applying what looked like 20 (maybe closer to 5) hair products. When he was released, my son looked quite sharp and smelled so nice! And his longer hairs were coiffed up in a way I have no clue how to even replicate it. I don't mind spending money if needed, but I admit I've never quite spent that much money on my own hair before. You pay at the cash register ($35 for a kids' cut) and I sent my kid with cash tip to his barber. I thought my husband was going to have some choice words about it, but he was also impressed with the cut and the fact that nothing was rushed. This place is legit and the two people I spoke with were nice! Our barber wasn't the chattiest only asking what was necessary, but I didn't get an off vibe from him. He humored my daughter who did stay inside by "giving" her hair clippings when he noticed she was trying to collect them. Overall, an excellent experience. Now I still have to find a hair place for my daughter and myself and it's turn for our cuts, but at least we discovered this one!

Grandson's second hair cut. I don't remember the gentleman's name but he was patient and…read moreencouraging.

Dem going for a few years for a haircut, hot shave and hair braids. Francea is my stylist and she…read moreis great. Everyone that walks out after a style seems very satisfied. I know I am, very much so!

Toddler Haircut: Great Price: OK…read more The lady who cut my toddlers hair did a very good job. She was gentle and didn't mess up even though my son moved at times. The price was a little higher than I expected to pay and due to the fact that I will be using a different barber shop (who also does a great job). However, I would recommend this establishment for a good haircut and I would go back if I was in a pinch.

I get my haircuts from Joseph. Every time i get my haircuts i feel like a new man, a fresh man,…read morelike i can face the world without fear. Joseph is very professional. You tell him how you want your hair done and he gets the work done on point (literally, because i get my sideburns pointed, and they are sharp every time, like i can stab people with it). The shop itself is inviting. The environment has a rustic feel that give positive vibes. The prices may be expensive, but it's quality that you're paying for. The major differences between TWD (the Wolves Den) and other barbershops are the skills of the barbers. The techniques they use to get your hair to 'fall down' a certain way so that you don't have to pay much attention to your hair but still look 'clean' will get you that end result every time. It's difficult to find a skillful barber you can trust with your hair. The guys (and girl) at TWD have those skills and qualities if not more.

Nothing bad to say. All scissors cut by Wesley. Relaxing shop with good music. It's $60 for a cut…read more Meh. I'll be back.

I've been coming here for about 4 years now and have never thought about reviewing this place, but…read morewhile I wait WHY NOT?!? Every barber here is good. Prior to coming here I was at another barbershop for about 3 years, but wasn't happy. This place knows exactly what to do with my hair and how I like it. I've also gotten compliments on my cuts on the streets of NYC from strangers (seriously). Pros: -Parking -Barbers are all knowledgeable and experienced -Prices are reasonable -Barbers are nice, place is well lit and clean Cons: -The wait ... the wait... the wait. This is the only thing I really hate. Lol I've waited two hours because I want MY barber (he shall remain nameless because I don't want to wait longer lol) -Cash only -No appointments Definitely 5 stars for my barber and my backup the two best. You'll know who they are because they always have a line lol

Get my haircut for Ray, never disappoints me! Good guy! Clean place. Main haircut place won't go…read moreanywhere else!

Great barbers with real hair cutting styles and skills. A great environment for conversation while…read moreyou wait. A respectable business hands down.

Writing a review after a long time doesn't come handy when you cannot remember the barber's name…read more I recently had a hair cut here going by the reviews and did a walk-in without booking an appointment. The place looked like a barber shop in the middle of a nice game room. The barber (sorry couldn't recall his name) asked the requirements and quickly jumped to work. He did a pretty clean job but I had a complete turn off when he assumed that I wouldn't need long sideburns and decided to chop it off short. I immediately told him that I usually sport long sideburns and he must have checked with me before proceeding. I was equally surprised that it cost $35 for a simple haircut. Anyway the place had good aesthetics and ambience and it would definitely cost that much if you are also making use of their pool table or the PlayStation. I also found the music little too loud as both of us found it difficult to hear each other.

Ace is the man! Awesome haircut. Was in a rush and he was able to take me on short notice. Would…read morenot hesitate to come back!