I requested a cleaning recently because I did not feel like cleaning my apartment. Cierra showed up…read morepromptly on the day scheduled and cleaned my entire one bedroom apartment as well as oranigzed two closets in record time! She did such an amazing job. Cleaning has always been one of my downfalls but this takes a lot of the mental work out of it for me. I would recommend this service to anyone and will be a return customer!

Absolutely positive experience, through and through. They do a great job. Reliable, courteous, and…read morethorough. Very responsive.

LANDLORDS BEWARE! They are not interested in filling rentals. Have emailed and called numerous…read moretimes regarding availabilities, with NO REPLY! Units have exceeded 100 days listing. Saw all the bad reviews from current renters. Would not do business with them!

I can see why this company has such poor ratings. I have bought and sold over 12 properties since…read more2013, this by far is the worst company to deal with. Ed Mclaughlin is a criminal and I don't know how he manages to still have a business. My wife and I purchased a home in November 2023, with the understanding ,which was agreed to and signed on the contract that an electrical issue with the house we were buying was to be fixed by a licensed electrician. A month after closing when I had a contractor in to remodel, we came to find out the problem was not fixed just hidden and actually deemed more unsafe then was before. Also, come to find out that the so called electrician he uses is a "handyman" that is not licensed or insured. Live wires were left dangling hidden under drop ceiling where my three small children sleep. I then reached out to this so called real estate agent and of course he states its our problem now nothing more he can do and I'm left with a massive invoice for an electrician to make my house safe for my three small children. I would be very cautious when buying or renting houses with this companies name attached to it. They perform work on their properties that is not up to standard codes or even done by licensed professionals, just to be able to make a sale or rent the property. Take my advice, if your looking at a property they have think twice, I would hate to see this happen to anyone else.

We have been searching for a bigger place for months due to welcoming a baby and having a 5 year…read moreold. We viewed a property through Premier, absolutely loved it and promptly applied for it. Paid over $200 for the application fees and pet service fees. They requested proof for my boyfriend's employment due to recently starting a new, better paying job because it "qualified us over the income requirement" no problem, it was quickly emailed to Mike, who we were working with. Went a week without any communication, we contacted Isra, who contacted us back decently quick and informed us that Mike had "misplaced" what we emailed him and she needed it sent to her. It was sent over the same day. Waited another week without any communication, called the office, was told we would be called back because it was "now being decided by the owners" 4 days later we received a phone call from Mike stating that the owners had chosen the other applicants because they submitted the deposit with their application, "which gave them a better chance" We were NEVER informed that we needed the deposit submitted with the application, on top of the over $200 in application and pet service fees. I don't recommend this company to anyone looking to rent.

Awful company. As written in other reviews, the communication is non existent. phone calls aren't…read morereturned. The only calls answered are the extension to schedule to view a property. The rest go to a dead unreviewed voicemail. Zero accountability. There is no one in charge of the office, and they will change the "property manager" at will so there is even more confusion. Think, "a moving target is harder to hit" philosophy. Additionally, they will attempt to have you perform the functions of office staff (without compensation of course). for example, a new computerized application process went online and we were unfortunate to be the first to use it. There were so many problems with it, likely because no one had tested it before making it active, that they asked us to make a list of problems with it so they could work on it. we politely declined and had to use a paper application. Also, they will attempt to have you be their maintenance tracking coordinator by downloading apps or interacting with websites to enter work order tracking information for them (also uncompensated office staff work). We had a house fire and were forced to rent while our home was repaired. After having to deal with this property mangement company, we gained some empathy for people who are not in any other financial position other than having to rent and are forced to deal with these types of awful companys. If you have to rent, try to use another company.

Since we started working on buying properties with this company over a staggering 5 months ago, we…read morecouldn't be more disappointed in the way they have done business. The amount of time and money we have wasted working with them is unbelievable. Foolishly, we held on because of the promises they made to us. We trusted them to keep their word and work together to find common ground to get the deals done. We did everything they wanted, jumping through many hoops and agreeing to their excessive terms. They made false promises, changed the contracts/terms numerous times, pulled the deals, brought them back, treated us disrespectfully & flat out dragged us through the mud. I highly recommend not buying from this company!!

Do not rent from these crooks. Standard cliche bad landlord. Apartment had a literal dirt floor…read morebasement that we never used the entire time we rented, and yet they kept our security deposit because they claimed we left the basement dirty.