Ms. Nakia was so helpful, kind, and sweet. I am truly thankful for her guidance and assistance over…read morethe phone. Even though we spoke over the phone, I could tell that she was smiling and had such a warm and pleasant attitude. She patiently answered all of my questions and addressed every concern I had. She took her time with me, and at no point did I feel rushed or like I was bothering her. Ms. Nakia works in the OB/GYN Department, and I am so grateful for the care and kindness she showed me. Her professionalism, patience, and compassion truly made a difference in my experience. I am very thankful for Ms. Nakia and wanted to take a moment to recognize her for the wonderful assistance she provided. She is truly appreciated!

As someone whom works in the medical industry, the best advice that I can give it to avoid St…read moreFrancis hospital. The staff was horrible! I actually questioned myself as to why any of them work in a medical profession. Dr McCluskey, you need to fire your entire staff starting with your PA!

Long waits in the ER, shabby furnishings. Staff were pretty nice, care was up to standards, but it…read moretruly felt like prison medical care. It didn't feel safe. I also don't think they staff as they should.

I traveled to be present for the birth of my first grandchild. What should have been one of the…read moremost sacred moments of my life was stolen by cold, inflexible policies enforced without an ounce of compassion. We were removed from a waiting room that was barely occupied. There was plenty of space. There was no valid reason to turn away a grandmother who simply wanted to be close to her family during one of the most significant moments of her life. What Piedmont Midtown fails to understand is that childbirth is a family event. My son, the father, needed support just as much as his wife. That support doesn't stop at a waiting room door. Keeping family nearby is not a privilege -- it is basic human decency. I missed the birth of my first grandchild because of a rule enforced by people who showed zero regard for what that moment means to a family. No apology. No flexibility. No heart. If you are planning to welcome a baby at this hospital, know that your family may be treated as an inconvenience rather than a part of the experience. I would not wish this heartbreak on any grandmother, any father, or any family. My grandchild arrived into the world and I was not there. Piedmont Midtown made sure of that.

If you are a Veteran or a US Military Retiree who ignorantly assumes your VA insurance or Tricare…read morewill cover Emergency Room visits at this hospital, then I highly encourage your family members to take you to another Emergency Room - avoid Jack Hughston if you can! In March 2025, I fell off of a tree that collapsed onto my house and seriously injured my hip. I had a bulge sticking out of my hip about 6 inches and I could not put pressure on my left foot. The pain was horrible and my wife took me to this Emergency Room (as it was only 5 minutes from my house, very convenient). After multiple treatments for pain and xrays, the doctor told my wife and visiting church members that I either broke my hip or that my left leg came out of socket (due to the swelling and temporary disfigurement. Later, an MRI determined that I had a deep bone contusion. As we visited that Emergency Room in the past, paying no more than a Tricare covered co-pay, this hospital was always convenient - until I received a bill for $3,844.61. I informed Jack Hughston that I had both VA insurance and Tricare to cover the costs Jack Hughston then informed me that VA and Tricare covered their parts of the insurance and I still owed them $3,844.51. I informed my wife that, no matter how bad I am injured in the future, we will not go to this hospital (5 minutes from my home) ever again but, instead, drive to the Fort Benning Emergency Room (35 minutes away). Sincerely, Daniel M.Longstreet, Sr. Phenix City, AL

I never learn. Brought my wife here again, thinking maybe something would change got the curtain…read moreslammed in my face. Were were totally ignored for an hour. This hospital needs an attitude adjustment. They really need some lessons in bedside manor. Then the go up to the glass tower and play on there phones.

Amazing staff. Friendly, professional and convenient. They were amazing with my husbamd shoulder…read moresurgery and dealt equally well with toddlers getting ear tubes

From the owner: Specializing in: - Surgery Centers…read more- Hospitals - Medical Labs - Medical Centers - Clinics - Medical Clinics

I went to the midtown ER dept on dec 20th for a fungal ear infection that was determined by the…read morevery good er staff at St Francis. In order to get the proper scan to further diagnose the damage they said that Piedmont had the MRI that i needed as they're a trauma center. So i went there, triaged and waited, when the pa came in he did not even look in my ear, but said '...if you're not bleeding or dying you dont need to be in the ER". I then received a bill for $1200. I don't ever mind paying a bill for services rendered, but refuse to pay for subpar care. BEWARE, do NOT go to Piedmont Midtown in Columbus GA unless you are bleeding or carried by ambulance where you have no choice. If i could rate them less than 1, i would. Definitely go to St Francis for actual CARE

If I could give Piedmont Northside ZERO Stars I would. Back here within 2 days, treatment failed,…read moreoral antibiotics prescribed when history of resistanceto oral antibiotics shown on chart with effective meds. Spouse waited 6 hours 1st time in AFIB, 3 hours 2nd time AFIB and sepsis. No rush to treat. Always short of doctors, nurses, and rooms but when you finally get called back several rooms are available and staff are just sitting around half sleep or laughing and talking. No need to give an automatic generated "We are sorry for your experience and we care." It's BS. You care about billing ONLY.

Went to this ER last night with one of my 19 month old twins. She has been coughing, had a…read morepersistent fever for 5 days, congestion and vomiting. Dr saw us for maybe 3 minutes, swabbed for RSV then said it was negative and she just had a cold. I then asked if they could check her for strep and the dr goes " oh she doesn't have that" I asked "how could you know that without testing her?" " well strep doesn't cause a runny nose so just take her home and wait." I then raised concerns about her not eating or drinking very much and was told very condescendingly that "kids just don't eat when they're sick and just give her a popsicle" We went home with a nasal spray and that was it. Went to her pediatrician this morning and both of my children have strep!!!! Absolutely ridiculous care and lack of concern for an infant who has been sick/ not eating very much for 5 days. Don't come here if you want to be taken seriously at all about your sick child.

They are very nice and the take care of you as I went their when I was 6 and I was not scared…read morebecause they made me not scared also I had a very bad reaction to peaches and they took care of me, but you have to wait a while for them to call you back if their me busy and I also had a very bad cold and they checked if I had a very bad cold then they took care of me.

The ER nurses that treated my father in-law were rude and unprofessional. His regular nurses have…read morebeen. Just stay away from their ER. Go to St Francis instead.

I watched a nurse draw blood from a patient while not wearing gloves, with an open cut on her…read morefinger, and while wiping her snotty nose. I asked for the charge nurse, but they refused to call her. I wouldn't trust these idiots to care for a corpse.

I head a head injury at work to where my head bounced off the floor got there at 2pm and repeatedly…read moretold them what happened to me when my injury happened at 11am I waited and waited and waited never got seen i just now left at 8:30pm on my own accord im so frustrated good baby hospital terrible at everything else

I know it was Columbus Regional Northside hospital but it's a part of this anyways. I went there…read morewith my mother bc she was having terrible kidney pains running to the bathroom every now and again only in a slight rush. Then when we get there not only was the wait terrible but the work they did was fine at best. Granted my mother doesn't have insurance and they were only supposed to do what they had to to make sure she doesn't feel pain anymore but how do you do that if your diagnostic is wack. They told her pee in a cup and that was it .. it's a uti .. is what they said but my mother is a nurse herself and she can tell you herself they should've took blood they should've done a check and a swab yet they did none of that at all and that ain't right I'm not saying their services were that bad they did give her medicine but when we got home she was literally running I've never in my life see her run that fast like I have not ever in my life ran to the bathroom throwing up and using the facilities left and right and it's scary to watch my mom this sick.