This hotel is okay, room is decent and clean.
We booked this hotel, through Travelocity, during the Civic Holiday, in August.
We booked 2 rooms, for 2 nights, each for 2 adults. We paid for these 2 rooms, for 2 night, up front to Travelocity, using credit card.
We checked in on August 2, 2013, and checked out on August 4.
When we checked into our rooms, with another couple, we had to leave our credit cards with the front counter, even though the rooms were paid in full in advance.
We checked out on August 4, 2013 as planned.
When we left, the lady at the front counter told us that everything was okay, since our rooms were paid for already.
A month later, my friend found out that this Comfort Inn had charged an extra $221.68 on his VISA.
We tried to contact the hotel to find out about this charge, and was told that we had to talk to Travelocity, by the lady manager of this Comfort Inn.
We then contact Travelocity on September 9, 2013, and Travelocity, after discussing the situation with this Comfort Inn, told us that the extra $221.68 would be credited back into the VISA account, within 2 business days.
More than a week later, this still had not happened.
We called Travelocity again this morning, and was told that they would check into this.
We are still waiting for the outcome. read more