As soon as the automated doors opened, the urine hit me SO hard! Honestly, I don't know how the…read morestaff work in that environment. I don't like talking about the attitude of the staff because any one who can work all day with that smell has to be a certain kind of person anyway. On my first visit, I put air fresheners and plug ins in my mothers room because I couldn't stand the smell. Walking to my mother's room, the first thing that I noticed was that more than half of the call lights on the rooms (including my mothers) were on, and remained on for the duration of my half hour visit. The residents look absolutely miserable. My mother was only in there for short term rehab, and I had to get her out of there! I wouldn't send my pet to that facility. The staff (most of them) are not friendly and just seemed uninterested in the care that they are providing. When you call, you have to go through several "floors' before you can speak to the practioners on the floor of your loved ones. For a few days, I was told that my mom's clothes were 'lost' in the laundry room. I started looking for them, and they were in the trash can in her room! When I explained it to the CNA, I was told that it wasn't a trash can, it was where they put dirty clothes. However, when I opened the can, it had trash in it! Along with my mom's soiled clothes that smelled SO BADLY!!! I could go on, but the bottom line is DO NOT SEND YOUR LOVED ONES THERE!!!

Absolutely the laziest staff I've delt with over 20 yrs in LTC…read more 1. Morning consist of many staff being late to work. 2. Next you have some eating their breakfast at the Nursing desk. 3. If someone does call off, you'll be able to hear staff complain most of the day. Then have the gall to inform you their short "today" and unable to get many patients out of the bed. 4. You'll hear a seasoned nurse say, "out loud" and proud "what they won't be doing to assist the staff. 5. Good Luck getting call bells answered in a timely manner. You would pee yourself or worse. I've watched someone come in turn off the light and not ask a thing. 5. Dragging full bags of linen or diapers and NOT closed up, smelling up the entire hall. 6. Curtains on windows sagging or missing hooks. Or the draw curtain between beds with food or god knows that what. 7. You will attempt to take your loved one to the room toilet and find dirty diapers or cloths hanging on the towel rack or in a corner. 8. Most residents are sitting around in hospital gowns or some with cloths so big and their pants aren't pulled up over their behind. 9. You will find patients sitting in the dining room for a couple of shifts and never moved or seen by someone from shift to shift. 10. If you're ever in the need to put a loved one in Rehab or LTC such as these, the only way to make sure your loved one is cared for is to be there daily. 11. Oddest thing is I've never seen mangmt. on the floors, rounding or a walk through. You'll find them in the conference room most of the day. Most floors don't have a supervisor. So, who's watching them actually do their jobs. 12. The Administrator! He'll tell you anything to appease you. And over time You'll get sick and tired of telling him what's what. Apparently, he's not on the flr doing a walk through from time to time to keep everyone on their toes. I feel so bad for many of the patients here, it is apparent they don't have someone coming to see them with any regularity. God Bless them and keep them. Having a loved one here was very troubling to say the least. I've heard that some think the LTS is over regulated. The thing is who's making sure they actually stay on top of all this drama? Really need realiable, caring, empathtic staff. You get a few here and there and in 3-6 months they will be gone. This requires better staffing levels and people actually doing their jobs. "The mice will play when the cats away" It has been said. The ONLY reason I leave 1 star because they don't have a negative rating system. If they haven't been sued it's around the corner.

This review is about a nurse named Tonya who worked on my son's floor. My son had an issue with his…read morephone and not being able to adjust the ringer sound. She did everything she could to fix this problem! My brother was also visiting my son at the time. She did everything she could even though she didn't have to! I just want to commend her for being professional and also just being human and trying to help with this situation. She put in an order for maintenance to replace the phone and the next day he received one! Thanks Tonya for being such a wonderful and caring nurse!

This place sucks. Lazy nurses who walk around talking on their AirPods and ignoring patients,…read moreleadership running scam to suck the insurance out of your loved ones, the doors and elevators don't work, food shitty and served cold. The night nurses told my grandma to crap in the bed and wait until the morning instead of helping him up to go multiple times then she got a UTI which she was literally hospitalized for because of bleeding. 1/10 care this place is a joke. Whatever you do, DO NOT, I repeat DO NOT send your loved ones here. This place needs to be investigated immediately and shut down. The only good people are the social workers andres, a few of the desk nurses on the 2nd floor, the main office lady with the short hair and the front desk ladies they were great but other than that they should all be fired. Pack this place up asap! Smh

--- Special thanks…read moreto SKR Home Health Care for making so many great memories! As we approached our daughter's wedding week in Philadelphia, we realized we had overlooked how to care for our 92 year old dad over the wedding weekend. At the time we were not a client and after contacting SKR Home Healthcare, we were reassured immediately that dad would be safe and cared for.Susan took control and, within less than 24 hours, provided an immediate solution with an aide that fit dad's personality for the entire weekend. Not only was our father in "loving hands," but he was dressed impeccably and attended both the wedding ceremony and the entire reception at The Ballroom at Ben with his SKR aide also dressed in a beautiful navy suit close by his side. Many thanks for your services and making everlasting memories with our dad.

I am so glad we used skr they were super response and has amazing aides who took care of my mom…read morethroughout her dementia. They are a hands on and responsive agency that doesn't shrug you off and responds to you needs. Highly recommended!

Horrible experience! Avoid them like the plague! Threw out a soiled but expensive lamp without my…read morepermission which I may well have been able to salvage. Had to come back the next day after this was reported and continued to throw out valuables including new kitchen mat and a new dog mat I recently purchased from Bed, Bath and Beyond along with my winter coat and a new sweater while I was working in another room. They act without any regard for your property and when you report them to the office, the manager, Linda, will not acknowledge any wrongdoing. The stress of them throwing out valuable items without asking me far overrode any good they did. I made the mistake of using them, please don't make the same mistake.

I was hospitalized without warning After the surgery we were told that we needed wound care that…read moremy wife could not provide. It was Sunday afternoon and we couldn't find anyone to help, until we called Total Hands. Total Hands provided amazing home care as I recovered from surgery. The nurse was dedicated and compassionate. Her flexibility in scheduling made everything stress-free and convenient. I would recommend Total Hands to anyone.

From the owner: "Total Hands Home Care is a affordable home care agency located in Mount Laurel New Jersey and…read moreserving the many counties throughout New Jersey. We offer Skilled Nursing Services, Certified Home Health Aide, Personal Care, Palliative and End of Life Care, live-in care, Specialized Care Direct Care for Individuals with Developmentally disabilities, Stroke Care, Dementia & Alzheimer's, Parkinson's, Respite care, Companionship and Recovery Support for the injured in the state of New Jersey. Please contact us for your free consultation. We are available 24/7 to service you and or your family member."

Customer service is impeccable, the staff is polite and engaging.I spoke to Sade and she was…read moreabsolutely helpful..I feel quite comfortable with Access Home care and expect working with them in the future

From the owner: At Access Home Health Services, we treat every client like family. Offering self pay clients…read morecurrently. What makes us unique is our personalized approach, we don’t believe in one-size-fits-all care. We specialize in wound care, companionship, medication management, post surgical recover. From skilled nursing to daily living support, we tailor every plan to match your needs and lifestyle. Our caregivers are not only licensed and experienced but also genuinely compassionate, because we know trust and comfort matter most. We’re here to bring quality care into your home with dignity, respect, and peace of mind. Request care today.