Professional and courteous but no help what so ever when it comes to theft/pickpocketing cases. My…read morebag was stolen and I actually caught one of the guys who were running away. They arrested him but when I went to submit a report, they had no record of my case nor did the officer act like anything would be done. I realize my airpods were in my bag so I located it on the "Find My" app and showed it to the officer. He just told me nothing can be done. Pretty much I have to hope the thief has a change of heart, turns himself and my bag in, and only then will the hotel that I stayed at during my trip be notified... Useless...