This branch employs some very kind ladies. Although I don't have a personal account with this bank,…read morethey've been extremely helpful when I need to exchange currency. Every time I conduct business here, I am treated professionally, pleasantly, and efficiently. I have no complaints so far.

The Patch Service Credit Union has it's pros and cons like most places. It is, of course, insanely…read morebusy on payday's, and they are understaffed as it is. If you ever need assistance with complicated transactions, such as Euro checks, Euro bill pay, or fraudulent claims, you should see either Audrey or Jacob, as they are the most senior tellers on the line and are extremely competent in their knowledge of what needs to be done. If for any reason they cannot assist you, see Sophia the supervisor, she is very knowledgable and can give you a solution quickly. If you are in need of a loan, John Thomas is your man! He will assist you in all of your loan and credit card needs with a smile and good humor.

I'm permanent client of LBBW and very satisfied with service. Bank managers are easy reachable with…read moretelephone as well as e-mail. Online-banking of LBBW is very comfortable and has user-friendly interface. There is only one con: deposit account has very low rate of interest.