If I could give them 0 stars I would. No service what so ever. I reserve a boat for 12 o'clock but they miss out on telling me its closed between 12-13.
When we got stuck in traffic I called in to say I'd be a little late and they tell me not to come until 13 that they're closed (which btw was never said in the reservation, given that the reservation was at 12 and they close then). I put their adress in my Gps which leads me to a total different location. I try calling and no answer. A few times. When I get there finally by asking around they say it's not their problem, that the GPS systems don't work there (I tried 4 different GPS systems in phones and my car). And when I ask why they don't answer the phone the girl says she was eating and the owner says I didn't call, practically yelling in my face.
I would've taken the hour between 12-13 on me and not asked for a refund, but the other hour I spent looking for the darn place should have been refunded! I did not even ask for a refund, all I wanted was a simple "sorry you got lost due to our wrong address". read more