(1) We deposited a check on Saturday morning and found out Monday morning it would not post until…read moreTuesday morning. We were told this is their standard banking policy. (2) I had to wait on hold for FIFTEEN minutes (calls not taken by this local branch) to find this out. (3) They push their in-house credit cards aggressively each time I go into the bank to make a transaction.

My divorce was recently finalized and his credit union has gone out of its way to help my ex block…read moreme from our joint bank accounts, kids accounts and loans. All of which have my name on it. I have called them countless times to regain access and each time , they refuse. I have told employees that we have a court order, a restraining order that does not allow to remove or restrict our joint bank account. They still refused to help with this matter even after I offered them a copy of the order. Mind you my EXs mother works at this branch. I have court orders to pay off all these loans and I am being denied the ability to do so. Also, if they aren't paid, a delinquent payment will go in my credit. Not to mention this is still my account.

do not use this credit union, I have had countless problems with them, from my card getting hacked…read more2 times, to getting my account locked for no reason, their customer service is useless cause none of them ever know what to do, and they're really short and tend to get rude, they have given me so many problems and they are a waste of time.

Don't buy life insurance from them! My mom took out the Gerber grow up plans on all the…read moregrandchildren and when she passed away, I called to surrender the ones on my kids. I didn't have any issues with my daughter's since she's under 18, but I had major issues with my son's policy since he was 20. I talked to a representative by the name of Casey on 11-10-25, she sounded like she smoked 2 packs a day and was in her 70s or 80s (very delayed responses to my questions). Evidently my son wasn't the policy owner and with the privacy laws she wouldn't tell me who the default policy owner was since my mom passed away. I asked her how I was supposed to fill out the surrender form if I didn't know who the policy owner was and she just kept telling me that she couldn't share that information with me, she never shared the process or policy on how to find that out. All she would've had to tell me is that the executor of the estate is the owner without even sharing a name. Come on people, you work in the insurance industry and don't even know the policy or process when someone dies, this company is a disgrace to its customers and the workers need to be taught to teach their customers about the correct process and help them as a paying customer. I've never been treated like this at my local auto and home insurance company and they all know me by name when I walk into their office. Don't do insurance with someone if they aren't a local company, if they aren't face to face with you, they will treat you like crap. I would give them negative 5 stars if I could.

I opened my son's insurance in 2017 and my mother did the same. I'm a single parent and they didn't…read moreblink an eye when I opened the policy, but now closing it for them overcharging me NOW they want the father's information. SERIOUSLY????!!!! Also my mother opened a policy for my son as well and now that she is deceased I had her policy transferred into my account, we'll no problem, until I found out they were charging me double the amount each month. They always have an excuse for why. Well, please don't go with this company, even workers of there's have information that they are inconsistent and completely hateful when u close the account. Go with Omaha mutual, who are awesome and cheaper this this crap show. And now they won't post this. LMBO

I rarely leave reviews but this experiance deserves to be shared. I was with Fremont Insurance for…read morea while and out of nowhere my rate jumped by over $100 for the same 6 month coverage. No accidents, no tickets, nothing changed on my end. I ended up switching to GEICO and cut my premium nearly in half. When I called to cancel no one asked why or seemed to care at all. Not even a basic "Can we help you?" Just a flat and indiferent response. It really felt like my bussiness didn't matter to them. I also had an issue months back when they nearly canceled my policy over something minor without much warning, leaving me scrambling to figure it out last minute.

As client of theirs for 6 years, I have had a lot of good experiences with Fremont. I'm able to…read moreconveniently pay my bills and when I have claims, I'm always well taken care of!