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    Complete It Solutions

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    11 years ago

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    PC Steven Computer Repair Service

    PC Steven Computer Repair Service

    (6 reviews)

    Real stand up guy. brought my gaming pc for a cleaning and got it back faster and in mint conditio…read more He also added anti virus programs on it. highly recommend service. Steven is a true professiona.

    The reviews posted are both true. Bad and good. I do not write reviews but after my experience…read morewith PC Steve I think people should know what they are in for. I take no pleasure in criticizing a small business but here is what happened. In the past I brought two laptops to be serviced by Steve. He brought them up to speed and seemed like a stand up guy with his service. Stood behind his work. In June of this year 2023 one of my laptops would not power up. I left it with him over a long weekend to fix. When I picked it up he told me it seemed like a problem with the power button. He released the laptop to me and said to leave it in sleep mode rather than shutting it down. He told me for him to get a new power button would take some time. He would let me know when he would get one. I called him 4-5 weeks later to inquire how things looked. I was in no way irate rude, snide harsh at all . I trusted him and just called to follow up. He told me there no progress yet. I followed up with another call this week. Note: this is going on months later. He answered and told me he would call me right back. I ran a few errands and gave him a call. The call disconnected. I called back and the call would not go through. I thought my phone was the problem so I then used my wifes phone. Steve answered and before I could finish what I was saying I got a a busy signal. He HUNG UP on me both times and blocked my number is what happened. Ghosted. I wasn't rude demanding harsh accusatory or anything. I just asked legitimate questions His actions were beyond rude, Deny M reviewer sounds like he went through a similar situation. a hundred bucks for a computer that kind of works. side note: you tube has a few videos on how to repair power buttons I just looked them up. it's a common problem For a man who has "20 years repairing computers" Why was this difficult to fix? Still shocked

    Network & I.T. Solutions

    Network & I.T. Solutions

    (4 reviews)

    I had a Legacy DVD from my sister's funeral that I treasured. I often played it on my computer DVD…read moredrive. One day I couldn't open the DVD, so I called Jim at Network & IT Solutions. He suggested that I bring the DVD down, and he would test it. It took nearly a month for him to tell me that he could open the DVD and that I should replace my DVD drive so that it would autoplay. I dropped off my computer for the repair, and it took a week and half to finally get it back. After the repairs, we discovered that the DVD did not play at all. The new drive didn't perform any better than my old drive. Jim replaced a perfectly good DVD drive and with one I didn't need. The Legacy DVD was corrupt, not the drive. It was disappointing that he didn't test our drive before replacing it. He charged me $96.00 for the repair. When I called him to let him know that the DVD still wouldn't open, he got very nasty. He told me to bring the computer back and he would reinstall my old drive. What is that going to solve?!?! I spent nearly $100 for nothing!!! He should have tested my drive before replacing it. He promised me that the new DVD drive would autoplay my DVD once he replaced it. I'm disappointed with his shoddy computer service, but I'm abhorred with his lack of customer service. It would have made all the difference in the world if he had been polite, concerned about my issue, and willing to do something to make this right. I will not bring my computer to his store again.

    Jim was great to work with. My computer was extremely slow and USB ports were not working. It's…read morenow better than brand new after just 3 days in for repair. He made sure that he explained everything that he did. I would 100% go back with any computer repairs I need. The price was very reasonable too and he saved me from having to buy a new computer!!

    Complete It Solutions - itservices - Updated May 2026

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