Avoid Bank of Jackson Hole. Since the ownership change, their service has plummeted. The app is…read moreclunky and unreliable, missing critical notifications for 10 days while racking up $35 overdraft fees plus $5 daily charges on my account due to a missed auto-deposit. Customer service was unhelpful, pushing me to call the branch, where I dealt with Mel, who was dismissive and offered no solutions. This isn't the dependable, locally-owned bank it once was. Take your business elsewhere.

Bank of Jackson Hole is an inept, incompetent, inaccurate excuse of a bank. It takes numerous days…read moreto receive a response; when you finally do speak with a representative, notes are not taken, so the customer not only has to repeat themselves but are expected to ask the name of the representative. The ending is whatever you were told doesn't matter, and it is the customer who is at fault. Go to JPMorganChase or another national bank.

Absolutely the worst bank in history. Dramatically understaffed, lines out the door, employees are…read morerude. Do not do business with these people under any circumstances.

Atm is always broken , almost overdrawn since i cant make a deposit, horrible , horribleread more

We worked with Rocky Mountain Bank on a purchase in Arizona. They were quick when it came to…read moreunderwriting our loan and we were kept in the loop on what was the next step. Our loan was approved a good week before we were going to close, it was painless and way more enjoyable than working with the realtor we had in AZ! I have recommended this lender already to family.

Notary Services at branch inside Albertson's Traveling and…read moreneeded notary in a hurry to get in mail through counter at Post Office on a Saturday. How wonderful that the bank was inside the grocery store ! Great service, to, very helpful, efficient and reasonable ! Thanks!

I have been a customer at BOJH for 16 years. I wouldn't take my business anywhere else. I am not…read morewealthy by any stretch of the imagination and often live paycheck-to-paycheck. But anytime I call on the bank to help me with any issue - clearing a check before my weekly payroll deposit, opening a new account for my new business, or simply cashing a check, I am always met with a friendly, professional face and treated like I matter. My annual deposits are less than $50k and I never feel like an account they're willing to lose. I trust Bank of Jackson Hole 100%.

Thoughtful and very professional. Easy to work with. In tune with our community. All in all, this…read moreBank feels like a good neighbor. I wholeheartedly recommend it to anyone who is interested in banking in Jackson Hole, Wyoming.

This bank is inflexible and unwilling to work with individuals. To err is human to forgive is not…read morein this bank's charter. I will never use this bank again and I recommend that you never use First Interstate.

Amazing staff, very friendly & very helpful! Best bank around especially with all the benefits you…read moreget for using them! Cannot recommend a better bank especially if you're working in the Tetons as I am!

I am not happy at all with this bank. When I drive up to Drive Thru, no one is ever there. I…read moreusually wait five minutes or more. Every time I have to press the alarm button telling employees inside people are outside waiting to be served. Today I waited ten minutes. I did press the alarm button, but no one came to the window. I drive around to the front of the building and unhappily step inside. There, the clerk is helping a lady out having conversation about anything that has nothing to do with the transaction. That took another seven minutes. The clerk, while helping this lady, finally looked back to the window to see if my car was there and told the lady that driver had left. That's right, that driver was me, now I am waiting inside for you to do ur job properly. This happens EVERYTIME I go to this back. THIS IS ANNOYING. They have one employee serving the counter inside and the Drive Thru window. WHAT A JOKE OF A BANK! It is no wonder they were robbed not to long ago by a n individual who walked into the bank without any disguise and he wasn't caught until eight months later. I can entirely understand why a bankroller would choose this bank to rob. There is only one person the robber has to deal with. Great security./ I will begin switching banks and my direct withdrawal payments to another bank. This ban is terribly managed and is a total waste of my time. I would give it a negative ten rating, but there is no such ratting. No wonder I never see a long line at this bank anymore. I think people are banking elsewhere. I have never seen a bank that serves its customers with one employee...NEVER!!!!!!