They don't care about helping you. Only want your money and didnt bill insurance and now sent me for collections. Don't care and I won't pay. I found a better Psychiatrist that actually cares and no billing issues ever! read more

They 'terminated' my services for a pretty vague/ unknown reason, and completely blacklist their clients when one psychiatrist says to do so or claims their clients are bad patients. I saw Dr. Trueblood, had some issues with follow-through on care after about a year or so but continued on and had little issues for awhile. Then, I was randomly sent a letter that they would no longer work with me. (After providing stimulants that are hard to find virtually anywhere else with low-income insurance). I established care as an unstable minor, stuck with her for years, all to be dropped like a fly. Receptionist staff tend to be pretty rude as well, both over the phone and in person. Do better. read more

I was really happy at this place with my psychiatrist and my therapist, but I started facing some insurance issues and they refused to fill my SSRI during the that time. I experienced withdrawal twice, and ended up in urgent care. Luckily urgent care was able to provide me my prescriptions and i'm on the mend read more

So Very Dissapointing. For a group of professionals supposed to be experts at identifying, improving and providing therapy to liberate their patients to be the best they can be, this practice is an Epic Fail. Avoid this Self Absorbed, Arrogant, Big Pharma Supporting practice at all cost. read more

Started here last fall 2025. Saw Dr. Ash. Set up a second appointment. It went to a virtual appointment so I canceled and asked for a different doctor. Scheduled another visit. Couldn't make it...subject to my own symptoms.....didn't cancel. Found out the 2nd Dr Karim had left the practice (or so I was told). Didn't go back. Because I was a victim of circumstance, and didn't cancel my appointment, they are sending me to collections for $70 missed appointment fee. This happened once before and they waived it. They're more interested in collecting then they are following up with the client about Drs positioning within their own practices. Called them today about $70. Said I'm not paying it. They're still going to send me to collections because I "couldn't" make my appointment, let alone call them to cancel. They didn't care. Still sending me to collections. If you're experiencing psychological issues don't go to this practice. More interested in money than their clients. read more

My doctor recommended this office to me. I have been trying for days to set up an appointment. If you're a new patient you sit on hold for over 4 minutes and then get a recording asking to leave your info. Still waiting for someone to call me back. read more

I have been going for a few years now and it has been great. All the doctors are very kind and helpful. Dr. Ash has helped me with multiple medication changes and is always patient and kind! read more

Wasn't going to post a public review until I discovered today that as a lovely parting gift to a patient of 17 years, they decided to steal $$$ from me for a canceled last appointment. I'd had a horrid experience with Chris back in June, which I addressed by letter saying I was leaving the practice. In spite of that I got a call from Dr U on July 24. First words out of my mouth was "I canceled this appointnent" but because he "made notes" and sent in a prescription renewal (which I neither needed or requested) the amount of the June refund was reduced by about $25. Furthermore, the refund will not be to the credit card I paid with, but will be by a snail mail check. Good Grief! I obviously have made the correct decision to leave. read more

I had Dr Kami's and Trueblood at a previous office. At this office, the front desk decides who stays and who doesn't. It's very unprofessional and unethical. When I had Trueblood, she would constantly cancel, try to force diagnoses on you to meet the agenda of lilac, judge you for past trauma and actually blame you, and then change her notes. She preached gawd and called herself " gawd girl." She was very judgmental and added to trauma. I would avoid this practice at all cost. There are much better doctors out there. Avoid Gladstone. read more

no compassion at all!!!!!!!!!! The reception office acts like they would be any other place but there. Any person going to a psych office is already fighting a battle and their unnecessary obstacles make it harder on people!!! read more

the front desk people are sometimes nice but the ones who answer the phone are always so rude and short. the billing people are very nice. not sure about the other psychiatrists but the one i had felt like he didn't care. rushed my appointments and was usually late. read more

Went to this place for several years. NO GOOD ever came of it. Office is rude. They don't give one damn about your well being. read more

0 Stars if possible. My family has a type of insurance that makes it incredibly hard for us to find mental health professionals that accept us. After years of searching, my mother was referred to this business by her doctor. They REFUSED to schedule her for an appointment because "She cancelled a 'new patient appointment' within 24 hours" THREE YEARS AGO in 2018. Here's the kicker. In 2018 my mother suffered from herpes-simplex encephalitis. She didn't even know her own name, it would have been physically impossible for her to cancel an appointment she wouldn't have known about. Each person we talked to was rude, disrespectful, and nasty. They would not even let us finish our sentence before saying "I don't have to do anything you say" and hanging up. If you care at all about your mental health, or the mental health of your loved ones, you will NOT use this business. read more

My experience with our psychiatrist was very positive. She was not the timeliest in response to phone calls, but our in-patient experience was filled with compassion and sincere care. For that, we appreciate Dr. Trueblood tremendously. She diagnosed and treated my child's depression and anxiety very thoroughly. I wish her office staff was as supportive and personable as her. There is one receptionist who is kind and patient. However, a younger staff member decided it was most productive to talk over me rather than listen to my issues getting through to the office and having a timely response from phone calls to our doctor. When she asked the medical liaison to assist me, the experience escalated to even more talking over me and talking down to me. I'm not an idiot, I know how to select Extension 1 to schedule and Extension 2 to request prescription refills, but thank you for announcing your doubt when I was mid-sentence sharing my experience by stating "I don't know what extensions you were selecting, but..." Why do you have to treat patients with such distain, especially patients who are here to receive mental health support? A compassionate office staff would make an immense improvement to your patient experience, but we have no intention to return to see those much needed improvements. read more

I have had a much better experience than many of these reviewers. Shelby is wonderful and I have seen Dr. Trueblood for years and she has helped me a great deal. I have no issues with the office staff either. read more

I like the providers, but the office staff not so much. My husband was going to have his session by phone due to covid. I received a call about an hour before scheduled visit for the copay, then we waited for the session call, which never came. We called and left a message, the next day he was called back, they wanted another payment because of missed appointment. Just a flat, "he won't be seen unless you pay", apparently mix ups are never their fault. Unfortunately, he takes medication that is absolutely necessary for his condition. He can't get the prescription without checking in. Found it interesting we were able to be reached to get payment, but not for the session. read more

Greatest psychiatric medication management ever in my long struggle with mental illness more than 30yrs. E. Michael Young is fantastic!

I'm not sure where these other reviewers are going but this clinic is the best psychiatric office I've been to. Wait less than 5 minutes. Ladies are always friends and quick. Place is very clean. Dr. Barash is amazing- very friendly, helpful and understanding. Wonderful place! read more

This is the worst facility I've been to. We bring my son here. The wait times are atrocious and the staff is unfriendly. If you need to ask anything of the staff, plan on waiting at least 48 hours for any type of action at the minimum. We are looking for an alternative solution. read more

AWFUL!!!! DON'T GO HERE. After explaining to the Dr. my ADHD and waking up in panic he decided I was depressed and gave me instructions on a 3x3 post-it note. The follow-up visit was rescheduled to a phone consultation but he called me from a blocked number. They had almost two years to set up COVID protocols and he calls from a blocked number? My phone is set up to automatically send blocked numbers to voice mail. I immediately called the office but only got voice mail. The voice mail said messages would be returned with 48 hours. 48 hours later I was calling them. When I finally got through they were rude, wouldn't prescribe my ADHD meds because I MISSED MY APPOINTMENT??? I wanted to see a different Dr. but they won't let patients "get a second opinion from another Dr. in their group". Just awful experience. I highly strongly advise NOT GOING HERE!!!! read more

I write this review with mild trepidation as I was a patient for 13+ years until Spring 2020. This practice is for you if you consider yourself: 1) The Worried Well; 2) expect 15 minute "med checks", no more; Don't make a habit of requiring more time or you will find yourself shuffled to a nurse practitioner, a temporary psychiatrist that will be gone in 2 to 3 months, etc. without any explanation as to why you were switched and without knowing if/when you will ever go back to seeing the psych provider you had seen for over a decade; 3) Set your expectations low when it comes to customer service. The front office is as accommodating as allowed, but the Scheduling and Back-office staff will sure to let you know when they are irritated, which is not infrequent. However, once you meet the Office Manager/Practice Manager you have a true appreciation why this atmosphere is prevalent; it's promoted and encouraged from the top down. If you're lucky, your interaction with said staff could be minimal as there are a plethora of posted signs all over the office walls you need to sort through by year, date, topic (literally the walls are covered with said notices). In short, I've seen the office change from patient focus to assembly line oriented. Don't slow the throughput of the med appointments and you will be golden. Pick up script and leave. I do imagine that Virtual Telehealth visits have only increased their quotas. Bottom line: Proceed with caution if your case is complex. Wilkie talkie patients are encouraged. Interaction with the office staff is frowned upon, unless you are paying. Otherwise, the numerous outdated, and repetitive signs are the preferred method of communication. read more

The office atmosphere leaves a lot to be desired; very uncomfortable. Office staff mediocre, always felt as if they would rather be anywhere but there. The therapist I saw, Carla Ingram was great. However as a person with relapsing depression I need to be seen periodically after having been seen on a regular schedule. Made an appointment after the dreaded 2020 and she personally called me and told me she had gone through her notes on me after seeing me for years she just could not help me. I'm not really sure what the real reason was. I felt abandoned and fired and she worked for me! She suggested seeing a different office, one I had left to see her because they were lacking. I would have liked an honest opinion but felt as if I was being brushed off. So now I sit trying to work through my issues and suicidal thoughts that come and go. So my review of her would be a 3 star after what I would have given a 5 star rating. Be your own healthcare advocate find someone who will stick with you. read more

I have been with my Dr. over 10yrs and Love him. The Nurse accused me of something that was not true, told her it was mistake, she said the computer did not lie. Well, she spoke to pharmacy and they found mistake. She did not apologize in fact treated me like I was still doing something. She should not be a nurse in this type office. I have seen her walk away from other patients who were upset. She also does not come across as being someone who works in this type office. She should at least cover her Tatoos. RUDE & SARCASTIC. Then tells me I cannot see Dr. that day and then told by office my account is off find another Dr. Seems to me they are covering for bad behavior. Sure my Doctor does not know. Office staff is very rude!!!! read more

I highly recommend the psychologists at this facility. I see Shelby Markum. There is only a 10 minute wait if that. I do NOT recommend the doctors there however. The wait times are horrible for the doctors. I saw Dr Mossinghoff for over a year. She never once smiled. I think she actually looked at me a handful of times. She was always looking at the computer. She was down right hateful. But the therapists there are wonderful! Shelby is patient, funny, and actually cares for her clients. I always feel better after seeing her. The positive review is for the therapist staff only. I see a doctor at a different location. read more

Make sure when you schedule your appointment that you have at least 3 hours to dedicate to this medical office. Never once have I been seen at my scheduled appointment time. The shortest amount of time I've waited to be seen is an hour. I'm not sure what goes on in this office but it sure doesn't seem as if they're system is working. read more

I love my therapist and my doctor but the office staff isn't the nicest. When you call they always have an attitude and are very short. The two girls that check you in and make your appointments are super super sweet but the others in the back are rude. If you have small children, don't bring them. It appears to be children friendly but it's not and you'll be asked not to bring your child in again because of "complaints" (really meaning you'll get attitude from the office staff). My little one was upset and had a little bit of a meltdown. The office manager or admin in back snapped at me (during an already embarrassing moment) and told me to just go. She seemed super irritated that my child was small and upset. It's a family doctors office. They have children's play area, children present frequently and I have seen other children there before too but none have been asked to not come back. So, don't bring your kids in and expect attitude from the staff over the phone or in person (other than the two nice women in front checking you in -- they rock). If I didn't love my doctor and therapist so much, I'd go somewhere else. read more

Every time I show up for my appointment I am early by at least 10 minutes. And I end you waiting 15-45 mins to see the dr. I don't understand. I schedule an appointment time and I am required to keep it robe charged $40 but they can make you wait for 30 minutes and we have no say! Irritating to say the least. read more

If it were just Dr Young alone, I would give him a raving 5 stars- he is amazing and welcomed me with open arms years ago when I was transitioning from a different doctor. He is so kind and easy to talk to. As for the office and the staff- 2 stars. You would think the employees would be nicer considering their patient base, but that apparently doesn't matter to them. There are a couple girls that are nice, but quiet. Calling this place is either really bad or really good- no in between. I called about a month ago because I needed to get in ASAP but Dr Young was out of the office, so I got a "nope, there's no appointments because he's not coming back until August". I was going through a really rough time and she didn't even offer me an appointment with any other providers, just tough luck basically. I ended up calling back another day and scheduling with a different doctor, but who knows what another patient would've done in those same circumstances. I understand everyone has bad days, but in that situation, I would have made it a priority to get the patient seen. I would consider changing locations if it weren't for Dr Young, but I will have to deal in the meantime. read more

Went here for two years. Horribly rude doctors and staff. I arrived 10 min early for each appointment and had to wait close to an hour for them to see me. But if I was late for my appointment I would be charged $40! I had to bring my young children as I am a sahm without childcare and the doctor was very rude every time asking if I could get a babysitter. They never were loud and my appointment only lasted 10 min. anyway but after waiting an hour it turned into an hour and a half by the time I got out. read more

I do not recommend this place at all! The nurses and front desk staff are extremely rude! I have severe anxiety and it's hard to be in public and it was completely stressful just to call the office. They are supposed to return your calls within 24 hours, and never do. They never answer your calls, and you will sit in the waiting room for a couple of hours no matter what time you get there. The nursing staff is very unprofessional. The doctors do not take the Time needed to speak with you. You go in to wait two hours to be seen for five minutes leaving with a prescription without them fully trying to get to know or diagnose you. Absolutely ridiculous. Theres complications with everything. Calling to set up an appt, to getting a refill, or even get a live person on the phone. read more

This site is just a bashing site. These Docs (Young, Barash, and Dr U) are the best in the city. These are the guys you want to take care of you or yours if they need to come into the hospital, and these are the guys who keep you out of the hospital going forward. They work tirelessly long hours and have always accommodated our appointment requests, be it early morning or late night. The office is busy at times, but if you want McDonalds drive thru speed, go to McDonalds. If we are not doing well, we don't call in ( sometimes hard to get thru phones but this is my experience at every single office), we just go to walk in clinic. That's right they have a walk in clinic where I don't need an appointment if we are in trouble. We are so thankful to have these hard working doctors. Oh and the staff is beyond nice too. They always know our names and make us feel comfortable! read more

I just called to see about scheduling a first appointment, now bear in mind I have excellent insurance and a referral from a my Doctor, and the receptionist was terribly rude. I hope a Doctor from this office reads this line: Because of one woman's bad attitude you lost out on several hundred dollars. read more

i would not recommend this medical office to anyone! I was a former patient of Dr. Barash and can honestly say that I am much happier now that I have found a much more patient and understanding doctor! I had heard of a lot of psychiatric doctors being in the medical field just to push pills and make quick money but I had never personally experienced this until I met with Dr. Barash. From our very first meeting he seemed openly impatient to spend more than a few minutes with me. Not only did he continuously diagnose me for the wrong symptoms but would later end up frustrated with me when i would uncontrollably contract side effects (such as weight gain, allergic reactions, and acne) from the medications he rushed to prescribe. For someone in a career field aimed help people he is by far one of the rudest and most inconsiderate people I have ever encountered. I would actually feel anxious before my appointments and leave feeling worse than before. Just from my own personal experience, I would not recommend anyone that is seeking remotely reasonable help to see Dr. Barash. read more

Dr Young is awesome. He is knowledgeable, patient, and very personable. We appreciate the evening appointments as we live about 2 hours away. We rarely have to wait more than 15 minutes. He has been a godsend. His office staff are friendly as well. We are fortunate to have found them. read more

This is the worst facility I've ever been to. I was told the dr couldn't help me and cast aside.