I drove up to the service bay technician quoted me a price of $79 for a 15 minute oil change after…read moreI got parked over the pit he started going through all the add-ons and it wound up being $139. That was after my military discount. He said it was because I got two extra quarts of oil and it was $15 a quart he told me if I bought my own oil. It would only be 40 bucks so I went and bought my own and they serviced my car for $40 just to stay at promised. The service is great. The technicians were friendly and the manager was very helpful when I had a dispute over the price he fixed it so overall, I was very happy with the service.

Thank you Aaron and the team. Fast, professional and great service for my oil change.read more

The staff was very nice. They gave me estimates of wheel alignments on the phone and very…read moreinformative about what they did. I'm glad they didn't try to play games and casually add costs or force me to pay something else. Definitely coming here for my other car maintenance. Very reasonably priced.

This place took 3 hours for an oil change and then my car was leaking oil! I had to go back many…read moretimes and they continued to tell me they fixed it! The low oil light came on 3 days after the oil change service when I was driving back from Orlando. I will never return

my experience was amazing. Quick service, polite people, they worked with me, didn't upsell, just…read moregot me back on the road safely. I got 4 tires, they do computerized balancing and an alignment. Thank you.

Dan and his team did very right by me, resolving the issue I had with my tires and getting new…read moretires installed.

I'd like to continue using them but the last oil change I had a metal protective piece for the…read moreengine drop so that it scraped the road within five miles of leaving their garage. it was damaged and two bolts were missing. they did nothing and said I hit a curb which I knew was definitely not the case.

Dec 26, We towed our pickup in and dropped it off. We explained that we would be out of the area…read morefor 3wks, so we did not need it until then. We also stated it was our only vehicle and would need it then. Almonds called us week later to explain we needed a new manifold & the price. We told them to go ahead with the repair & we would be back at the end of the following week. They called us again 4 days before we were to return to tell us they lost our truck keys, so they had not started the repair yet. 2 hours later they called to say they found our keys. We told them again we would be in late that same week for the truck. Jan 16, Friday, we called to pay for the repair by phone, so we could pickup our truck Saturday . We were told they had not even started our repair yet! I scrambled to call around to find a rental car for the weekend. I finally found one available at Budget-it cost $300! We drove there first thing Monday, only to find they had just pulled our truck into the shop then proceeded told us that they had no idea when they would finish the job that it could take a few more days! I was very upset and told him how he cost us money and he did not care. He admitted he lost the keys and waited 5 days before calling us to tell us! He also admitted he failed to get our truck into the shop in over 3 weeks time, knowing we were coming back to no vehicle and he then admitted not having anyone let us know it was still not completed or why. No follow up, no customer service. NO APOLOGIES AT ALL. JUST AN OBSTINTANT and ARROGANT ATTITUDE. ONLY INCOMPETANCE FROM THE START. I would not trust this place, as they have proven to be unreliable and incompetent when you need them most!

We just had a horrible experience with Advanced Tire Service on Main Street in Gainesville,…read moreFlorida. In May of last year, a little more than 12 months ago, we purchased Goodyear Assurance All Season tires for our car. We paid for the tires, an alignment, and a "lifetime balance and rotation" package. Yesterday we went back to Advanced for an oil change and a tire rotation. After performing this work, Advanced also did several system checks and inspected the tires. "Mark", one of the employees in the office, told me my tire treads for wearing thin on three of the tires and one was in the "just okay" range. He mentioned that I should probably get new tires on my next oil change in 5000 miles. I was appalled. You see, the car has only been driven 12,000 miles in 12 months. The Goodyear warranty on tires is 65,000 miles, given normal wear and tear. When "Mark" looked at the invoice from 12 months ago, he thought that the mechanic, a newer hire, probably made a mistake on the tire tread depth gauge. Another mechanic went out to the car to double check the reading, and confirmed that the tire treads had indeed been worn beyond what one would expect after only 12,000 miles of driving. "Mark" mentioned he would speak with his supervisor/manager (Mike Mullins), and get back to me. He didn't. So my wife and I visited the shop this morning. The mechanics put the car up on the lift, and determined that the alignment from 12 months ago was done improperly. This was their mistake. They mentioned that the excessive tire wear was due to an improper alignment. They performed another alignment while we waited. They assured us that the tire wear henceforth would be closer to normal, although the tires already have significant wear. Not a good feeling when you are driving on the interstate or in town. But here's the best part. While we were getting ready to get in our car and leave, they informed us we owe them for today's tire alignment. Now that's incredibly nervy. Worse, the cost of an alignment this year is 20% higher than last year's cost. $120 versus $100. That's a whopping 20% increase. Of course, we will never go back to Advanced Tire Service. My opinion is that they were trying to "take us for a ride", even though they admitted that the issue was due to their less than stellar workmanship. There are many auto repair places in Gainesville take your vehicles for maintenance, including car dealers. That's where we will take our car in the future. They may charge a little more for their services but at least I think they are more honest and trustworthy.

Never ever go to this place if you a person of color, listen to me and take my word for it. They…read moredid a fuel job on my mustang and used old parts, not to mention, the mechanic snatched down the interior of my car! Nasty, Nasty, Nasty, please listen to me my people!!!!! do not go there!! Gainesville location. The lady mgr was nice, but the mechanic who ever he is. Do not like people of color!!! Stay away I beg of you, or you may face the same fate!!!!!!!!!!!!!!!! Pay attention to this matter!!!!!!!!!!! I advise you to go down the road to Bohannon first stop, they been around along time , and do great work and can be trusted, ask for mike! 1 mile up the road from there across from clock restaurant. In the 90s this place was spot on, I don't know what the heck happened, oh by the way the have one person of color mechanic, that should tell you everything!!!

I went to this Firestone location for an oil change, and later to have a tire puncture repaired…read more In both cases, they did a reasonable job, and my vehicle was returned clean, with all interior settings -- seat position, mirrors, steering wheel, etc. -- as I'd left them. This review is only neutral, because the attitude of the guys who deal with customers isn't great. The first time that I brought my vehicle in for an oil change, they didn't have the correct oil filter in stock, so that was a completely wasted trip. Part availability could have been confirmed over the phone, without waiting for me to drive out there. After the tire puncture was repaired, no one called to let me know my vehicle was ready. The guy at the desk knew my phone number. I'd given it to him twice, in person. If I had to choose, I'd pick workmanship over customer service, but it would be nice if I didn't have to choose one or the other.

I now know why my BRDCY stock is performing so poorly. Just go to Firestone located on archer Rd…read more and the stores performance is a mirror image of the stock. I made an 8 AM appointment to have tires rotated and rebalanced on my Toyota 4runner Arrived 10 minutes to 8 and completed my check in. Jeffrey upsold me on the lifetime alignment and asked if I was waiting or dropping it off. I told him I was waiting for it that's why I made an appointment. I took a walk around the area for little over an hour and arrived back to the store only to find my vehicle still sitting where i left it. It's now 9:15 and Orlando pulls the vehicle into the bay and walks away leaving the vehicle untouched for another 20 minutes. Orlando arrived back to the vehicle and walked around it several times spinning the tires has he played on his phone. Jeffrey walked out to the shop as I was making my way through the parking lot after watching zero progress being made on my vehicle for over an hour. I requested both Jeffrey and Orlando to lower my vehicle as I didn't have the time to wait any longer as they had already had the vehicle for an hour and 45 minutes and zero work had been performed. I should have gone to the reviews first to make a decision on where to spend my time and money. I drove past two of firestones competitors to get to their location and when I left their location, I stopped at one of them and spent my money there.

I had a nail in my tire and went to Firestone in Alachua. They told me it would be a wait of 2 plus…read morehours because all the appointments were full. However they gave me options of scheduling for another day, filling a cancellation if one became available or leaving my car and picking it up at the end of the day so they could work it in between appointments. Joseph and Tyler were professional and helpful. I am highly satisfied with their assistance and appreciate the technicians repair of the tire. I highly recommend this service location.

From the owner: Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your…read morevehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Alachua, FL located at 16308 NW US Hwy 441. From tire sales to maintenance and repairs, we offer comprehensive solutions for every make and model. Keep your vehicle running smoothly with services like oil changes, brake inspections, and engine repairs. If you're a Alachua resident and want to experience reliable and affordable auto care tailored to your unique needs, schedule an appointment online and or visit us today so our expert team can take care of your vehicle and get you back on the road.

So far, I've had my air conditioner fixed, upper control arms replaced, rear differential seal…read morereplaced, (one more thing no longer leaking, thank God!), 2 oil changes, all my spark plugs replaced and my front two turn signals replaced. Upcoming I have all four shocks going to be replaced and my rear main seal as well (last thing that's leaking!!)....all together, STILL less than $5k and that's including the parts! Nowhere, and I mean NOWHERE has been as dependable, responsible, flexible or saved me as much money as this young man has managed to do in all the years I've had automobiles fixed! He's cleaned and wiped off grease and gunk left by other garages, wiped off his greasy handprints (lol because he knows that's a pet peeve of mine on my white jeep) and been there when no one else would work on my car. Sundays? No problem! After business hours? No problem! Scheduling me during a holiday weekend so I can save my vacation days? No problem! If you're taking your business elsewhere, you're simply nuts. And worst of all? You're throwing good money away. My rear main seal requires him to drop my transmission! That's a huge job! Elsewhere it would've cost me just that job alone over $5k! On a jeep? Definitely! You won't find a more honest, down-to-earth, kind-hearted, hard working mechanic anywhere around with such a flexible schedule. Flexibility in other shops are limited but the owner's reluctance to pay their mechanics for working hours outside of their business hours. Erik IS THE BUSINESS OWNER and THE MECHANIC, so he has the flexibility to work WHEN he wants! And often enough, he's kind enough to move those hours around to fit people like me in. Save yourself some $$$$ and headaches and go see him and compare. You'll end up being sorry you didn't do it much sooner!

Guys, just go here. Just shut up and go. This guy knows cars very well and gave me a very…read moreaffordable price. Another shop quoted me $700 for 3 hours of work, but he finished it within an hour and at a much cheaper price. ​한국분들 그냥 여기 가세요 제발 ​中国朋友们也请一定要来这里，拜托了