My external hard drive crashed. I took it to a data recovery business near me, but they were unable…read moreto recover any data after keeping my drive for two months. They recommended that I send it to the $1200 (starting) company that dressed up in space suits in a dust free room to take the drive apart. I passed. Instead, I searched the internet and found Jeremy Andrew who turned out to be the Tony Hawk of computers. He had found and resaved my data within three days. He told me that the defective HD had an internal spinner (like a hamster wheel!) and recommended an upgraded HD that I now use (with all the recovered files). I'm glad that I didn't give up and am grateful that Andrew exists. He's the best. So, be sure to double, triple back-up your data and call Andrew if ever any computer issues arise.

Jeremy Andrew is professional, friendly and talks in terms that I can understand. He did much more…read morethan I asked because there were other problems with the computer that I caused but did not realize. Even with the extra work he did, he charged what he had estimated which was very reasonalbe. He is easily the best person I have ever used and that definitely includes the Geek Squad. Please give Jeremy a try. He is honest and his work and price are excellent. Hattiesburg is fortunate to have him. Bill H, Hattiesburg, Ms. 11/8/25

I've used them in the past and was satisfied. Recently though I took my computer in and they…read moreupdated what I needed but broke something else. The manager (Derek) gave me a bunch of stories and even lied to me saying that he saw them (the technician) unbox my computer ... but that wasn't true the technician unboxed the computer in the store with me present and I took the box home. I was hoping they could save me time. In the end it cost me more time and money. The manager did offer a 'compromise' for me to pay for the parts (~$400). Ultimately I ordered the part they broke (which cost me $47 not even close to his price) and fixed it myself. I won't be giving them any more business.

I had a laptop battery replaced. Screws are missing and when you close the lid the case separates…read moreand will not close again.

I took a laptop in for a routine repair. They opened it, at one point using a utility knife,…read moreseemingly damaged a battery connection as well as definitely knocked a power lead off the wifi chip, requiring me to open it again to plug it back in, and to their credit, did fix the problem. However, by this point my laptop was suffering from a new problem that they seemed to have caused. I called them on the phone to ask how they wanted to proceed. I was extremely diplomatic and repeatedly emphasized that I wasn't interested in blaming them. The man on the phone, who had worked on my laptop, was flippant, claiming he had not opened my laptop until I told him I had literally watched him do it. He said that he didn't believe he had caused my problem and also that no one in Mississippi could fix it, so I might as well buy a new computer. He did not make any apologies or try to make it right in any way, and flippantly told me that I could blame him if I wanted to. I felt disrespected and I definitely think the quality of their handling is sub-par, even if the initial problem was fixed. Furthermore my laptop was a Lenovo, and they represent themselves as a Lenovo dealer, despite acting like my recent, expensive Lenovo laptop was trash and I should just buy a new one off the bat. I had to tell him it wasn't paid off before he would even look at it. Lenovo's support department refused to field my complaint without me essentially sending them the laptop, so I have no recourse. One star.

From the owner: Computer networking, along with replacing parts, virus removal. Laptop chargers, screens,…read morekeyboards, hard drives memory upgrades etc.

Gilliland electronics has been my go to for all my business phones for almost 15 years they get…read moreright on it anytime I have a problem.

I don't usually write a lot of reviews for companies on this platform. But there's nothing like a…read moregood solids night sleep. That's what I got last night. Now​​ over here real quick and are in the process of updating and upgrading us, we couldn't be happier.. from the first phone call when I spoke to them yesterday they went above and beyond, you can't go wrong with these hard-working people.

I highly recommend this store for all of your electronic repairs. The staff was very helpful and…read morecompletely honest with me about my iPhone. This is where I will take anything that I need repaired.

Great customer service!!! I've used them once before. Second time was no different…read more Not out to get your money honest diagnosis of your phone.

Great people to work with. Very responsive and helped us get out of a jam when we were in town.read more

From the owner: If you are looking for a technology partner who can give you solid solutions to your computer…read moreproblems without breaking the bank, look no further. For over 27 years now, we have dedicated ourselves to finding innovative ways to provide small and medium size businesses with the same robust technical solutions and support ordinarily reserved for companies with large IT staffs and budgets.

The service was beyond amazing. I cannot express it. There were so many options and good quality…read more We came in for a gaming computer with a budget of 1700, left with a computer, mat, and mouse for maybe 1800 or less. The value was amazing. I would wholeheartedly recommend this place, the staff was absolutely awesome.

We are very angry former Best Buy customers! We bought a Yamaha keyboard on April…read more26, 2026, which was damaged in shipment. We expected Best Buy to honor their purchase contract with us. We believed Best Buy was a reputable company that would replace the damaged keyboard, but unfortunately, that is not what we experienced. We hope you will be able to address the following issues. The Best Buy store policy is that it does not replace a keyboard damaged in shipment, but to only refund the purchase price in a gift card. We were instructed to simply use the gift card to rebuy the keyboard. However, when we reordered the keyboard on May 3, 2026, the price had increased by $30, just 1 day after we received the damaged product. We were told by Best Buy's "Experience Supervisor" that the increase in cost was our problem because the keyboard was bought from a 3rd party seller and Best Buy does not control those prices. We disagree. Best Buy accepted our payment for the product. We purchased it from Best Buy's own website. It is irrelevant where Best Buy obtained the item it sold to us! Therefore, the damaged keyboard should be replaced at the original price. This is an outrageous business practice! We have been unable to speak with a manager. The manager seems to always be unavailable in person. There is no point in speaking with the store's ineffective "Experience Supervisor." She is inconsiderate and ineffective. The manager is unavailable by phone. The phone is answered by AI and is unable to direct the call to a manager. An "agent" eventually answered, but was unhelpful. We emailed letters to the manager and to two company executives, but there have been no responses. We are very disappointed in our experience with Best Buy and have begun warning others to beware of making any purchase from Best Buy!