As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Because of the stellar reviews on Yelp, I brought my computer with a disc problem in to NY Computer…read moreHelp. They told me it would take 5 days to recover my data.. and that they would keep me informed on their progress. As I've had this problem before, this sounded reasonable to me, because it has taken about 5 days in my past experiences. It has now been 30 days. They have not done one thing that they say they are going to do with the exception of a return phone call today. They've told me many times: in fact about 10 times, my data would be ready to be picked up tomorrow or the next day. They also say they'll call with updates. Friday they told me it will be ready Monday, and so I took time off work Tuesday to pick up toward the end of the day. Now they are telling me 3 more days! WHAT?? I have no idea how they got this many 5 star reviews. They have done nothing trustworthy so far in this 30 day experience. At least be honest with people. I know enough about computers and data transfer to know bullsh*t when I hear it. 1 star. Beware.

Fixed my iPad quickly and competently. Very reasonable prices. Friendly and personable. Highly…read morerecommended.

Got my phone fix at this place. technician took pride in his work, very detailed-oriented. He…read morefixed my phone right in front of me-no need to worry data safety or unauthorixed access to my files. The service was fast, the price was great. Highly recommended!

He responded to my inquiry quickly. He advised that it might not be worth repairing but would make…read morea house call within 24 hours for a $100 flat fee. I decided to take his advice & buy a new printer. I would definitely contact him again if I had any computer/printer problems.

Alex was prompt in replying, patient, and thorough. He guided me through a connection problem with…read moreskill and ease. Give him a call!

Davall proved to be a tech guru and did a great job for us. On eBay, I sold a sophisticated…read moreenvelope printer that can print 30,000 postcards in one hour. But, installing it is a nightmare. Luckily, Davall jumped right in and figured out the printer, the driver and the software. His labor rate is very reasonable and he did not bill us for a trip charge.

Davall answered my request quickly, gave me a reasonable price quote, arrived on time and fixed the…read moreproblem. He was courteous, thorough and professional and I would not hesitate to use his services again in the future. it's good to know there are trustworthy people who can help with ever "updating" technology! Thanks Davall! Chris P.

Alex is very knowledgeable and really cares about the clients. I needed my laptop to be fixed and I…read moregot exceptional service from him, at an affordable price. He was able to recover my files and did everything in record time. I will go back if I ever need to repair my laptop or tablet again.

From the owner: Our mission is simple, to provide expert repair service and support in New York and New Jersey. Yes…read morewe can repair It! We offer the best Computer repair services in New Jersey and New York.

Affordable computer/electronics spot to repair your stuff. Check it out. I highly recommend this…read moreplace.

Even though their products and repairs aren't the strongest quality when it comes to the durability…read moreof their replacements, they do a great job and for a low price.

Etamar and Yonatan were incredibly responsive to my requests and offered a great solution to my…read moreongoing wifi issues. We had a number of dead spots throughout our home and they had a relatively easy fix. From reaching out to them through ordering the equipment to installation was just one week. Etamar is efficient, polite and punctual and got everything done as promised. Everyone is thrilled and I recommend PointerTech without reservation. Thank you Etamar and Yonatan for everything!

I needed someone to re-vamp my home Wifi Network. Etamar came over right away and figured out the…read moreissue and fixed it incredibly quickly. He was very clear and very straightforward. I plan to hire him again to upgrade the whole system in the fall. Thanks!

LBM replaced the cracked screen on my 5 year-old Mac Book Pro in…read moreMay 2025. Less than 10 months later the screen goes semi-dark and then fully dark after a few minutes of use. The technician diagnosed the problem as a defective screen and insinuates that I might have dropped the computer or spilled liquid on it ! How can a brand new screen go bad after 10 months unless it was a recycled or generic one yet charging brand name price ? Sorry to have tried to support a local business. It will be Apple a block away next time. David C

On May 21, 2025 Lincoln sent a technician to my home to hook up a newly purchased photo printer and…read moreto show me how to use a newly purchased CD player. The technician was unfamiliar with either device. The photo printer, as connected, smudged badly, which the technician said was the result of using the wrong paper. He managed to get the CD player working by attaching it to my phone charger. I left town for the holiday weekend. Service charge $300+ I returned from the holiday weekend and realized that the technician had taken my business printer off-line. I couldn't get it working and they were unable to resolve the problem over the phone so, on May 28, they sent the technician back to my apartment where he got the printer back on-line. Service charge $200+. I went out to lunch and, when I returned, I found that the printer was again off-line. I called and the issue was resolved by my unplugging the printer, waiting a few minutes, and plugging it back in. The unplugging technique, such as it was, would only last a few hours with the result that almost every time I needed to print or scan, I had to unplug, wait and re-plug. Additionally, the connection between the computer and printer had become very slow. I called again and requested that they send me a different technician who came on June 5. He put my printer back on line, did something that made the photo printer actually work, and was able to get the printer to respond more quickly when printing. Service charge $200+ June 6 the printer was again off-line. I called that morning and was told to "calm down." I'm done with Lincoln Business Machine.